# LLMs.txt - Sitemap for AI content discovery # Learn more:https://natsuyolipschutz.us/ai-sitemap/ # Natsuyo Lipschutz > Natsuyo Cultural Diversity and Communication Keynote Speaker --- ## Pages - [AI Sitemap (LLMs.txt)](https://natsuyolipschutz.us/ai-sitemap/): What is LLMs. txt? LLMs. txt is a simple text-based sitemap for - [Podcast](https://natsuyolipschutz.us/podcast/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/09/uuppu2syv6e. jpg Inspiring Conversations, Global Impact Listen to Natsuyo Speak as a Podcast Guest Natsuyo Lipschutz shares her insights... - [CSP](https://natsuyolipschutz.us/csp/): The Gold Standard in Professional Speaking Experience the power of a top keynote speaker. The CSP® (Certified Speaking Professional)  is... - [Keynotes](https://natsuyolipschutz.us/keynotes/): Compelling. Impactful. Inspiring. Experience the power of a top keynote speaker. Watch Natsuyo in ActionCompelling. Impactful. Inspiring. Experience the power... - [Links](https://natsuyolipschutz.us/links/): https://natsuyolipschutz. us/2025/wp-content/uploads/2020/08/The-6Cs-of-Storytelling-mockup. pngGet Your Free Guide NowSign up below to get your FREE Guide: The 6C’s of Strategic Storytelling®Become more... - [Form Test](https://natsuyolipschutz.us/form-test/): Valentine's day favorites Your valentine deserves something special Our amazing Valentine's Day Chocolate Gift Box is filled with an irresistible... - [Uncover Your Message](https://natsuyolipschutz.us/uncover-your-message/): About the Book Uncover Your Message is Natsuyo’s comprehensive guide to mastering the art of storytelling and leadership. This book... - [Coaching](https://natsuyolipschutz.us/coaching/): Empower Your GrowthTransformative Coaching for LeadersBoost your leadership, communication, and cross-cultural skills with Natsuyo's expert coaching. Tailored strategies for global... - [The ultimate conversation with yourself](https://natsuyolipschutz.us/keynotes-old/the-ultimate-conversation-with-yourself/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/6-1-800x671. pngEmbrace Self-ReflectionTwo Little Words that saved a breast cancer survivor In February 2017, Natsuyo was diagnosed with breast... - [Leadership Lessons Learned in Ballroom](https://natsuyolipschutz.us/keynotes-old/leadership-lessons-learned-in-ballroom/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/3-1-800x671. pngLead with Grace and ConfidenceKeys to transform a good team to a high performing team In today's global... - [The 6C’s of Strategic Storytelling® in Global Business](https://natsuyolipschutz.us/keynotes-old/the-6cs-of-strategic-storytelling-in-global-business/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/Seminar-Photo-800x600. jpgCraft, Connect, CompelHow to become more influential and powerfully persuasiveNow more than ever in an increasingly competitive market,... - [Contact Natsuyo](https://natsuyolipschutz.us/contact-natsuyo-2/): office location New York, NY USA Email our team speaker@natsuyolipschutz. us working hours What time works for you in your... - [News](https://natsuyolipschutz.us/news/): - [About Natsuyo](https://natsuyolipschutz.us/about/): Biography Natsuyo Lipschutz, CSP, MBA is the managing principal of her strategy consulting firm, ASPIRE Intelligence. She is also an executive... - [Coaches](https://natsuyolipschutz.us/coaches/): Discover Your Path to SuccessUnlock Your Potential with Our Expert CoachesTransform your skills and ignite growth with personalized coaching. Achieve... - [Keynote: Break Through the Iceberg, Leverage Cultural Diversity](https://natsuyolipschutz.us/keynotes-old/signature-keynote/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/natsuyo-red-800x563. pngDiscover, Connect, TransformThe 3 Step Process to Communicate Effectively Beyond DifferencesWhat makes you successful in one culture doesn’t... - [Books](https://natsuyolipschutz.us/books/): Transformative Reads for Leaders Books Explore our selection of books that provide deep insights and practical strategies for personal and... - [Natsuyo Lipschutz Home](https://natsuyolipschutz.us/): International Keynote Speaker | Facilitator | Author | Communication Strategist To break through cultural barriers and become a world-class business... - [E-Learning Program](https://natsuyolipschutz.us/elearning/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/4-1. pngSelf-Guided E-Learning ProgramThe Art of Persuasive Speaking in Global BusinessThe Art of Persuasive Speaking in Global Business allows... - [Video Speech ezFeedback](https://natsuyolipschutz.us/video-speech-ezfeedback/): Get Instant FeedbackEnhance Your Speaking Skills with EZFeedbackReceive immediate, detailed feedback on your speeches and presentations with Natsuyo’s Video Speech... - [Testimonials](https://natsuyolipschutz.us/testimonials/): See the ImpactWatch Real Success Stories from Our ClientsMike SaubertPrivate coaching client TestimonialRobert IyerRobert Iyer, President of INSPIYERJeanne StaffordProfessional SpeakerJay... - [Blog](https://natsuyolipschutz.us/blog/): - [Terms of Service](https://natsuyolipschutz.us/terms-of-service/): speaker@natsuyolipschutz. us.  speaker@natsuyolipschutz. us. - [Affiliate Application](https://natsuyolipschutz.us/affiliate-application/): Join Our Affiliate ProgramPartner with Us and Grow Together Thank you for considering to become an Affiliate. I am truly... - [Book a Call with Natsuyo](https://natsuyolipschutz.us/book-a-call-with-natsuyo/): 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 - [Corporate Training](https://natsuyolipschutz.us/corporate-training/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/14-1. pngEmpower Your WorkforceCustomized Training for Organizational ExcellenceEnhance team performance and leadership skills with tailored corporate training programs designed... - [Strategy Development](https://natsuyolipschutz.us/strategy-development/): https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/wtpp4wgourk-e1717540260818. jpgDrive Strategic SuccessCrafting Strategies for Sustainable GrowthIn the face of today’s competitive pressures, shifting market dynamics and ever-increasing... - [Privacy Policy](https://natsuyolipschutz.us/privacy-policy/): SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? When you interact with our services, we collect personal information... ## Documentation ## Posts - [Why You Should Be a Facilitative Leader](https://natsuyolipschutz.us/why-you-should-be-a-facilitative-leader/): Leadership today isn’t about commanding authority—it’s about creating environments where - [Awakening the Global Giant in the City That Never Sleeps](https://natsuyolipschutz.us/awakening-the-global-giant-in-the-city-that-never-sleeps/): Awakening the Global Giant in the City That Never SleepsGlobal - [10 Powerful Diversity & Inclusion Activities for Your Team](https://natsuyolipschutz.us/10-powerful-diversity-inclusion-activities-for-your-team/): Diversity & Inclusion (D&I) isn’t just a corporate buzzword—it’s a - [Celebrating Professional Speakers Day!](https://natsuyolipschutz.us/celebrating-professional-speakers-day/): Every great movement, transformation, and breakthrough starts with a message. - [Breaking Cross-Cultural Barriers: Natsuyo Speaks at AANHPI Heritage Month Celebration](https://natsuyolipschutz.us/breaking-cross-cultural-barriers-natsuyo-speaks-at-aanhpi-heritage-month-celebration/): Upcoming Event: Asian American, Native Hawaiian, and Pacific Islander Heritage - [Why DEI is Fading—But Cross-Cultural Communication Wins](https://natsuyolipschutz.us/why-dei-is-fading-but-cross-cultural-communication-wins/): Corporate diversity initiatives are disappearing fast. According to a recent - [Is DEI Obsolete?](https://natsuyolipschutz.us/is-dei-obsolete/): With 76% of employees prioritizing inclusive workplaces, Diversity, Equity, and - [The Culture of One: Transforming Global Collaboration](https://natsuyolipschutz.us/the-culture-of-one-transforming-global-collaboration/): Have you ever found yourself navigating a conversation where cultural - [What Leaders Can Learn from Trudeau's Resignation Speech](https://natsuyolipschutz.us/what-leaders-can-learn-from-trudeaus-resignation-speech/): Global Business Leaders Can Learn from Canadian PM Trudeau’s Resignation - [3 Key Lessons in Crafting Brilliant Speeches from the 82nd Golden Globes](https://natsuyolipschutz.us/3-key-lessons-in-crafting-brilliant-speeches-from-the-82nd-golden-globes/): On January 5th, 2025, the 82nd Golden Globes Awards ceremony - [Holiday Stress and Burnout](https://natsuyolipschutz.us/holiday-stress-and-burnout/): The holidays are a time for celebration, connection, and reflection. - [Cross-Cultural Gift Giving](https://natsuyolipschutz.us/cross-cultural-gift-giving/): Gift giving is a timeless gesture of goodwill, but when - [Mastering the Q&A: Answering Tough Questions Across Cultures](https://natsuyolipschutz.us/mastering-the-qa-answering-tough-questions-across-cultures/): When presenting to a multicultural audience, the Q&A session is - [5 Easy Ways to Make Everyone Feel Heard in Cross-Cultural Meetings](https://natsuyolipschutz.us/5-easy-ways-to-make-everyone-feel-heard-in-cross-cultural-meetings/): Have you ever walked out of a meeting wondering if - [Analysis of Trump’s Victory Speech vs. Harris’s Concession Speech: Natsuyo’s In-depth Insights and AI Analysis](https://natsuyolipschutz.us/analysis-of-trumps-victory-speech-vs-harriss-concession-speech-natsuyos-in-depth-insights-and-ai-analysis/): At 2:30am on November 6, following the U. S. presidential election, - [Unlocking Cross-Cultural Communication](https://natsuyolipschutz.us/unlocking-cross-cultural-communication/):  Cross-cultural communication is challenging, and if you don’t understand the - [Catch Natsuyo on Growth Igniters Radio!](https://natsuyolipschutz.us/catch-natsuyo-on-growth-igniters-radio/): 【Just Released! 】 Growth Igniter’s Radio(R) Episode#327: A New Take on - [The Decisive Factor in the LDP Leadership Runoff Election Speeches](https://natsuyolipschutz.us/the-decisive-factor-in-the-ldp-leadership-runoff-election-speeches/): On September 27, 2024, Japan’s Liberal Democratic Party (LDP) held - [How Cultural Curiosity Shaped My Career](https://natsuyolipschutz.us/how-cultural-curiosity-shaped-my-career/): As a cross-cultural communication strategist, I’ve spent years guiding others - [Learn Cross-Cultural Communication Strategies!](https://natsuyolipschutz.us/learn-cross-cultural-communication-strategies/): Hey there! I’m Natsuyo Lipschutz, and I’m so excited to - [The "Who" Strategy Over "What": Unpacking Kamala Harris's DNC 2024 Acceptance Speech](https://natsuyolipschutz.us/the-who-strategy-over-what-unpacking-kamala-harriss-dnc-2024-acceptance-speech/): On August 22, 2024, Kamala Harris delivered her acceptance speech - [Master Cross-Cultural Presentation Skills](https://natsuyolipschutz.us/master-cross-cultural-presentation-skills/): Imagine this: You’re standing in front of a room full - [New York City Based International Keynote speaker, Natsuyo Nobumoto Lipschutz, Earns the Coveted CSP® (Certified Speaking Professional Designation) ™](https://natsuyolipschutz.us/new-york-city-based-international-keynote-speaker-natsuyo-nobumoto-lipschutz-earns-the-coveted-csp-certified-speaking-professional-designation/): New York City – The National Speakers Association® (NSA), the - [Crafting a Powerful Presentation Opening](https://natsuyolipschutz.us/crafting-a-powerful-presentation-opening/): Hello, everyone! Today, we’re diving into one of the most - [Uncover Your Message: Now Available!](https://natsuyolipschutz.us/uncover-your-message-now-available/): We are thrilled to announce the official release of Uncover - [Trump's Magnetic Appeal: Why Crowds Flock to Him](https://natsuyolipschutz.us/trumps-magnetic-appeal-why-crowds-flock-to-him/): On July 18th, 2024, Trump delivered an unprecedented 93-minute acceptance - [Virtual Storytelling in a Global World](https://natsuyolipschutz.us/virtual-storytelling-in-a-global-world/): In today’s interconnected world, virtual storytelling has become an essential - [Global Team Collaboration Made Easy: Visual Time Zone Magic!](https://natsuyolipschutz.us/global-team-collaboration-made-easy-visual-time-zone-magic/): As a passionate advocate of Global Team Collaboration, I understand - [Farewell to the NSANYC Board](https://natsuyolipschutz.us/farewell-to-the-nsanyc-board/): Last Friday (June 14th) was my last day as a - [Facilitation Styles Across Cultures](https://natsuyolipschutz.us/facilitation-styles-across-cultures/): Facilitation is an art that transcends borders, but the approach - [Navigating Cultural Etiquette in Global Business](https://natsuyolipschutz.us/navigating-cultural-etiquette-in-global-business/): In the vast landscape of global business, success often hinges - [The Evolution of Cross-Cultural Facilitation: Trends and Future Directions](https://natsuyolipschutz.us/the-evolution-of-cross-cultural-facilitation-trends-and-future-directions/): In today’s interconnected world, the art of cross-cultural facilitation is - [Impact of Time Orientation on Global Facilitation Practices](https://natsuyolipschutz.us/impact-of-time-orientation-on-global-facilitation-practices/): In the bustling realm of global facilitation, time is more - [The Art of Inspiring Teams Across Borders](https://natsuyolipschutz.us/the-art-of-inspiring-teams-across-borders/): In today’s globalized world, the boundaries between countries are becoming - [Natsuyo on "One Giant Leap" at Spring Conference!](https://natsuyolipschutz.us/natsuyo-on-one-giant-leap-at-spring-conference/): Prepare for a leap into the extraordinary as District 119 - [How to Master Global Facilitation Skills for Diverse Team Success?](https://natsuyolipschutz.us/how-to-master-global-facilitation-skills-for-diverse-team-success/): Last week, I facilitated a visionary workshop titled “Future Vision - [International Day of Elimination of Racial Discrimination](https://natsuyolipschutz.us/international-day-of-elimination-of-racial-discrimination/): In celebration of International Day of Elimination of Racial Discrimination, - [Natsuyo Lipschutz, Japanese Speaker Makes History as First Ever Recipient of Coveted CSP® Title](https://natsuyolipschutz.us/natsuyo-lipschutz-japanese-speaker-makes-history-as-first-ever-recipient-of-coveted-csp-title/): In a groundbreaking achievement, we are thrilled to announce that - [Pi Day Diversity: Blending Math with Cultural Connections](https://natsuyolipschutz.us/pi-day-diversity-blending-math-with-cultural-connections/): Get ready to celebrate Pi Day Diversity with a twist! - [Natsuyo in All in a Day's Work](https://natsuyolipschutz.us/natsuyo-in-all-in-a-days-work/): Natsuyo in All in a Day’s Work Excited to share - [Cultural Time Perspective: How Cultures Value and Use Time](https://natsuyolipschutz.us/cultural-time-perspective-how-cultures-value-and-use-time/): Have you ever pondered the diverse beats and rhythms that - [How to Use and Avoid Cultural Humor](https://natsuyolipschutz.us/how-to-use-and-avoid-cultural-humor/): Humor, a universal language, holds the incredible ability to forge - [Cultural Differences in Decision Making](https://natsuyolipschutz.us/cultural-differences-in-decision-making/): In an interconnected world, understanding cultural diversity’s impact on decision-making - [Cultural Insights into Global New Year's Resolutions](https://natsuyolipschutz.us/cultural-insights-into-global-new-years-resolutions/): Hey there! As we gear up for another exciting year, - [Empathy in Cross-Cultural Communication: A Crucial Role](https://natsuyolipschutz.us/empathy-in-cross-cultural-communication-a-crucial-role/): In the intricate web of cross-cultural communication, Empathy in cross-cultural - [Patience in Cross-Cultural Communication](https://natsuyolipschutz.us/patience-in-cross-cultural-communication/): Patience in cross-cultural communication emerges as a fundamental virtue in - [Conflict Resolution in Global Teams](https://natsuyolipschutz.us/conflict-resolution-in-global-teams/): In the dynamic landscape of global business, the synergy and - [Facilitating Remote Team Building in Global Teams](https://natsuyolipschutz.us/facilitating-remote-team-building-in-global-teams/): Remote Team Building is more than just a challenge—it’s an - [How to Express Appreciation in Different Cultures](https://natsuyolipschutz.us/how-to-express-appreciation-in-different-cultures/): In today’s globalized landscape, cultivating the ability to express appreciation - [The Art of Giving Cross-Cultural Feedback](https://natsuyolipschutz.us/the-art-of-giving-cross-cultural-feedback/): In the global arena where cultures converge, giving cross-cultural feedback - [Cross-Cultural Respect: Navigating the Path Ahead](https://natsuyolipschutz.us/cross-cultural-respect-navigating-the-path-ahead/): Navigating these cross-cultural respect and sensitivity is paramount to fostering - [Don't Reduce Your Accent. Enhance It!](https://natsuyolipschutz.us/dont-reduce-your-accent-enhance-it/): ? ? ? ? ’? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?... - [Managing Expectations in Cross-Cultural Communication](https://natsuyolipschutz.us/managing-expectations-in-cross-cultural-communication/): In Cross-cultural communication, where diverse worlds converge, managing expectations isn’t - [Unlocking the Power of Storytelling](https://natsuyolipschutz.us/unlocking-the-power-of-storytelling/): Bronx Advanced Speakers Presents: The 6C’s of Strategic Storytelling® Join - [Embrace the Journey of Cultural Diversity Exploration](https://natsuyolipschutz.us/embrace-the-journey-of-cultural-diversity-exploration/): Greetings, Fellow Explorers of Our Diverse Global Community!     Today, - [Maximizing Virtual Collaboration](https://natsuyolipschutz.us/maximizing-virtual-collaboration/): As a Cross-Cultural Communication Strategist, I specialize in helping global - [The Power of “Good” Questions](https://natsuyolipschutz.us/the-power-of-good-questions/): The art of asking good questions has become a game-changer - [Cross-Cultural Communication in the Age of Remote Work](https://natsuyolipschutz.us/cross-cultural-communication-in-the-age-of-remote-work/): As a cross-cultural communication strategist, I assist businesses in communicating - [Bridging the Divide: Unlocking the Power of Cultural Awareness in the Workplace](https://natsuyolipschutz.us/bridging-the-divide-unlocking-the-power-of-cultural-awareness-in-the-workplace/): Have you ever found yourself in a workplace situation where - [The 3-step formula for creating a perfect pitch](https://natsuyolipschutz.us/the-3-step-formula-for-creating-a-perfect-pitch/): How effective do you feel your pitch is to your - [Connecting Across Cultures: The Importance of Active Listening and Skillful Questioning for Global Team Leaders](https://natsuyolipschutz.us/connecting-across-cultures-the-importance-of-active-listening-and-skillful-questioning-for-global-team-leaders/): As the world becomes increasingly interconnected, global teams are becoming - [Discover Your True Voice: How Improving Your Public Speaking and Storytelling Skills Can Take Your Career as a Speaker to the Next Level](https://natsuyolipschutz.us/discover-your-true-voice-how-improving-your-public-speaking-and-storytelling-skills-can-take-your-career-as-a-speaker-to-the-next-level/): Two crucial factors may make or break your career as - [Mastering the Art of Global Body Language in Public Speaking](https://natsuyolipschutz.us/mastering-the-art-of-global-body-language-in-public-speaking/): Body language is a critical component of effective public speaking, - [Can ChatGPT Bridge the Cultural Gap in Corporate Japan?](https://natsuyolipschutz.us/can-chatgpt-bridge-the-cultural-gap-in-corporate-japan/): What are ways to leverage this powerful tool and protect - [Natsuyo in FWA's Courageous Conversations Series](https://natsuyolipschutz.us/natsuyo-in-fwas-courageous-conversations-series/): Join Natsuyo in FWA’s Courageous Conversations Series on May 2 - [Strategies for fostering Cultural Diversity and Inclusion in Cross-cultural Communication](https://natsuyolipschutz.us/strategies-for-fostering-cultural-diversity-and-inclusion-in-cross-cultural-communication/): Cross-cultural communication is more than just language. It’s about understanding - [How to be a great podcast guest](https://natsuyolipschutz.us/how-to-be-a-great-podcast-guest/): Podcasts are growing in popularity in the world of business, - [Natsuyo on the Working with Us Podcast](https://natsuyolipschutz.us/natsuyo-on-the-working-with-us-podcast/): What is the first thing that comes to mind when - [Natsuyo Speaking at The Happy Neighborhood Project on 17th March 2023](https://natsuyolipschutz.us/natsuyo-speaking-at-the-happy-neighborhood-project-on-17th-march-2023/): Join Natsuyo at the The Happy Neighborhood Project & Happy - [Using the power of the voice to persuade](https://natsuyolipschutz.us/using-the-power-of-the-voice-to-persuade/): Does your voice have the power to persuade others? When - [How to Use Strategic Storytelling in Business Presentations](https://natsuyolipschutz.us/how-to-use-strategic-storytelling-in-business-presentations/): When we have a business presentation to deliver, telling stories - [The 3As of cross-cultural communication](https://natsuyolipschutz.us/the-3as-of-cross-cultural-communication/): In today’s diverse workplace, communication issues have their own set - [5 ways to prepare for a successful public speaking presentation](https://natsuyolipschutz.us/5-ways-to-prepare-for-a-successful-public-speaking-presentation/): Preparing for a successful public speaking presentation requires careful planning, - [Common miscommunication pitfalls in cross-cultural communication](https://natsuyolipschutz.us/common-miscommunication-pitfalls-in-cross-cultural-communication/): We are increasingly working in a globalized world, communicating with - [Persuasive speaking principles in cross-cultural communication](https://natsuyolipschutz.us/persuasive-speaking-principles-in-cross-cultural-communication/): Persuasive speaking principles are important if you are addressing a - [Natsuyo featured in ShoutOut Socal magazine](https://natsuyolipschutz.us/natsuyo-featured-in-shoutout-socal-magazine/): Read all the interview with Natsuyo in ShoutOut Socal Magazine - [Globinar Global Innovation Summit](https://natsuyolipschutz.us/globinar-global-innovation-summit/): Natsuyo is keynote speaker at the Globinar Global Innovation Summit - [How to Use Diversity and Inclusion to Enhance Your Business Communications](https://natsuyolipschutz.us/how-to-use-diversity-and-inclusion-to-enhance-your-business-communications/): Cross-cultural communication continues to be a challenge in our increasingly - [The subtle ways culture affects the way we communicate](https://natsuyolipschutz.us/the-subtle-ways-culture-affects-the-way-we-communicate/): Have you ever had a conversation with someone from a - [5 successful ways to connect with a cross-cultural audience](https://natsuyolipschutz.us/5-successful-ways-to-connect-with-a-cross-cultural-audience/): Every leader and public speaker wants to connect with their - [Maintain value-added scenarios to grow your business mission](https://natsuyolipschutz.us/maintain-value-added-scenarios-to-grow-your-business-mission/): Buisque curs metus vitae sed pharetra auctsemy mas interdums mag augue diu gestibulum ante ipsum lorm. - [Streamline exceptional process & unleash your collaboration](https://natsuyolipschutz.us/streamline-exceptional-process-unleash-your-collaboration/): Buisque curs metus vitae sed pharetra auctsemy mas interdums mag augue diu gestibulum ante ipsum lorm. - [Monetize proactive your e-business & access to accurate experiences](https://natsuyolipschutz.us/monetize-proactive-your-e-business-access-to-accurate-experiences/): passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi... - [Breathing techniques for public speakers](https://natsuyolipschutz.us/breathing-techniques-for-public-speakers/): It’s not uncommon for public speakers to suffer from nerves - [Strategic storytelling: What is it and why is it so important?](https://natsuyolipschutz.us/strategic-storytelling-what-is-it-and-why-is-it-so-important/): Have you ever heard the phrase “the pen is mightier - [Clubhouse Talk with the Culture Shift Team](https://natsuyolipschutz.us/clubhouse-talk-with-the-culture-shift-team/): I was recently invited along as a guest speaker to - [How to have a fantastic career opportunity with minimal spending](https://natsuyolipschutz.us/how-to-have-fantastic-career-opportunities-with-minimal-spending/): passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi... - [Understanding the value & background of all public relation trends](https://natsuyolipschutz.us/understanding-the-value-background-of-all-public-relation-trends/): passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi... - [Things you should know before getting into the business industry](https://natsuyolipschutz.us/things-you-should-know-before-getting-into-the-business-industry/): passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi... - [5 things I learned when delivering a TEDx Talk](https://natsuyolipschutz.us/5-things-i-learned-when-delivering-a-tedx-talk/): It was over 7 years ago that I delivered my - [Why I trademarked OneBIGMessage®](https://natsuyolipschutz.us/why-i-trademarked-onebigmessage/): I’ve recently been through the process of applying for a - [5 Main Stages of Storytelling: How to Create Engaging Stories](https://natsuyolipschutz.us/5-main-stages-of-storytelling-how-to-create-engaging-stories/): 5 Main Stages of Storytelling: How to Create Engaging Stories - [6 Cs of Storytelling – Virtual Keynote](https://natsuyolipschutz.us/6-cs-of-storytelling-virtual-keynote/): I’m pleased to announce that my popular The 6C’s of - [Natsuyo on Growth Igniters® Radio - "The Secret of Leading to Connect across Cultures"](https://natsuyolipschutz.us/natsuyo-on-growth-igniters-radio/): Listen in to the podcast Growth Igniters Radio with Pam - [3 examples of persuasive techniques used by female leaders](https://natsuyolipschutz.us/3-examples-of-persuasive-techniques-used-by-female-leaders/): When you look at some of the most powerful speakers - [Natsuyo on the Your Breakthrough Show with Jessica Dugas](https://natsuyolipschutz.us/natsuyo-on-the-your-breakthrough-show-with-jessica-dugas/): The show premieres on Friday, July 15, 2022 across ALL - [From Boomers to Millennials: How to Communicate with Multiple Generations](https://natsuyolipschutz.us/from-boomers-to-millennials-how-to-communicate-with-multiple-generations/): An effective public speaker and communicator should be able to - [LIMITLESS Global Business Mastermind Conference - 9th July 2022](https://natsuyolipschutz.us/limitless-global-business-mastermind-conference-9th-july-2022/): Natsuyo will be the first keynote speaker at LIMITLESS Global - [Natsuyo Lipschutz - Speaker Coach at TEDx TIU, August 3rd 2022](https://natsuyolipschutz.us/natsuyo-lipschutz-speaker-coach-at-tedx-tiu-august-3rd-2022/): ttps://www. tedxtiu. com/en/about-tedxtiu/Natsuyo will be coaching TEDxTIU speakers for the upcoming event - [What makes a good virtual presentation?](https://natsuyolipschutz.us/what-makes-a-good-virtual-presentation/): What makes a good virtual presentation?     In a post - [Become a better public speaker using this ONE underused technique](https://natsuyolipschutz.us/become-a-better-public-speaker-using-this-one-underused-technique/): Become a better public speaker using this ONE underused technique - [Importance of getting feedback as a public speaker](https://natsuyolipschutz.us/importance-of-getting-feedback-as-a-public-speaker/): Getting feedback as a public speaker   If you want - [The science behind the art of persuasion](https://natsuyolipschutz.us/the-science-behind-the-art-of-persuasion/): We all have the capacity and power to persuade someone. - [Business Success Conference - April 27th 2022](https://natsuyolipschutz.us/business-success-conference-april-27th-2022/): Natsuyo will be one of the keynote speakers at the - [The key element that makes your stories MEMORABLE](https://natsuyolipschutz.us/the-key-element-that-makes-your-stories-memorable/): Memorable stories are well thought-out, informative, and entertaining – all - [4 ways to use ethos in persuasive speaking](https://natsuyolipschutz.us/4-ways-to-use-ethos-in-persuasive-speaking/): 4 ways to use ethos in persuasive speaking If you - [Global Business Connections - May 24th](https://natsuyolipschutz.us/global-business-connections-may-24th/): May 24th 2022 in North Dakota Global Business Connections 2022 - [Business Success Conference - March 23rd](https://natsuyolipschutz.us/business-success-conference-march-23rd/): Want to improve your storytelling skills or transform your business - [Create an effective slide deck presentation](https://natsuyolipschutz.us/create-an-effective-slide-deck-presentation/): 10 simple rules for creating an effective slide deck presentation - [Get a video evaluation of your speech or presentation](https://natsuyolipschutz.us/get-a-video-evaluation-of-your-speech-or-presentation/): Get a video evaluation of your speech or presentation    - [How to get your audience to emotionally connect with you](https://natsuyolipschutz.us/how-to-get-your-audience-to-emotionally-connect-with-you/): Connections and meaningful relationships are crucial in business.   They’re the - [The art of selling as a public speaker](https://natsuyolipschutz.us/the-art-of-selling-as-a-public-speaker/): I’ve been a professional keynote speaker for the best part - [As few words as possible](https://natsuyolipschutz.us/as-few-words-as-possible/): Distill your ONE BIG MESSAGE® to as few words as possible - [How do I make my speech more relatable?](https://natsuyolipschutz.us/how-do-i-make-my-speech-more-relatable/): Being a relatable public speaker is one of the best - [Toastmasters District 46 Podcast, “Transformational Pathways”.](https://natsuyolipschutz.us/toastmasters-district-46-podcast-transformational-pathways/): Natsuyo Lipshutz recently made a guest appearance in Toastmasters District - [Persuasive speaking: Techniques to convince your audience to take action](https://natsuyolipschutz.us/persuasive-speaking-techniques-to-convince-your-audience-to-take-action/): Do you know how to really persuade your audience? I’m - [Techniques to calm your nerves before giving a presentation](https://natsuyolipschutz.us/techniques-to-calm-your-nerves-before-giving-a-presentation/): Feeling nervous before giving a presentation is completely normal.   Many - [The secret formula to telling stories that persuade](https://natsuyolipschutz.us/the-secret-formula-to-telling-stories-that-persuade/): As human beings, we are hard wired to be storytellers. We also love hearing stories too. It gives us an... - [3 types of persuasion explained and how to demonstrate them in your presentations](https://natsuyolipschutz.us/3-types-of-persuasion-explained-and-how-to-demonstrate-them-in-your-presentations/): There are three ‘modes’ of persuasion: Ethos, Logos, and Pathos. - [Transforming a ‘speech’ into a powerful story](https://natsuyolipschutz.us/transforming-a-speech-into-a-powerful-story/): Transforming a ‘speech’ into a powerful story - [Using storytelling to activate empathy in public speaking](https://natsuyolipschutz.us/using-storytelling-to-activate-empathy-in-public-speaking/): Storytelling is an effective way of transporting your audience so - [3 DAILY Habits of successful persuasive speakers](https://natsuyolipschutz.us/3-daily-habits-of-successful-persuasive-speakers/): There’s no better feeling as a speaker when you know - [Unlock the power and potential of diverse teams](https://natsuyolipschutz.us/unlock-the-power-and-potential-of-diverse-teams/): Diversity and inclusion are key attributes to any high-performing team. - [How to empathize with an audience you don’t know](https://natsuyolipschutz.us/how-to-empathize-with-an-audience-you-dont-know/): Empathy is getting out of your own perspective and into - [Clarifying your core message for business presentations](https://natsuyolipschutz.us/clarifying-your-core-message-for-business-presentations/): I once coached a group of very experienced senior leaders - [The role of storytelling in presentations (and why you need them!)](https://natsuyolipschutz.us/the-role-of-storytelling-in-presentations-and-why-you-need-them/): We’ve all heard about the importance (and benefits) of storytelling, - [How to make virtual presentations engaging](https://natsuyolipschutz.us/how-to-make-virtual-presentations-engaging/): Over the last year, I’ve been delivering more virtual presentations - [Women|Future Conference - November 1st 2021](https://natsuyolipschutz.us/womenfuture-conference-november-1st-2021/): Natsuyo Lipshutz is a speaker at the fourth annual Women|Future - [Cross-cultural communications strategies for effective leadership](https://natsuyolipschutz.us/cross-cultural-communications-strategies-for-effective-leadership/): In an increasingly globalized economy, the ability for leaders to - [Three tips to make your speech more interesting](https://natsuyolipschutz.us/three-tips-to-make-your-speech-more-interesting/): Don’t end the story with the story! Three tips to - [Using introspection to find your <span class="nltrademark">ONE BIG MESSAGE®</span>](https://natsuyolipschutz.us/using-introspection-to-find-your-one-big-message/): I have recently been coaching a Japanese lady who entered - [5 communication techniques I learned from being a parent](https://natsuyolipschutz.us/5-communication-techniques-i-learned-from-being-a-parent/): Parallels between parenting and leadership are plentiful. As a parent - [The <span class="nltrademark">ONE BIG MESSAGE®</span> that will help you become a more effective speaker](https://natsuyolipschutz.us/the-one-big-message-that-will-help-you-become-a-more-effective-speaker/): When I competed in Toastmaster’s international speech contest for the - [JMI Small Buiness Conference Podcast Interview](https://natsuyolipschutz.us/jmi-small-buiness-conference-podcast-interview/): On this episode of Small Biz Florida Natsuyo joins Tom - [The 6-step business storytelling structure that SELLS](https://natsuyolipschutz.us/the-6-step-business-storytelling-structure-that-sells/): Stories are powerful.   When my daughter was 4 years old, - [The 4 most powerful ways of persuasive communication](https://natsuyolipschutz.us/the-4-most-powerful-ways-of-persuasive-communication/): Persuasion is the act of convincing someone to change their - [Using ethos to persuade your audience](https://natsuyolipschutz.us/using-ethos-to-persuade-your-audience/): The success of a speaker’s efforts to sway his or - [What determines your legacy as a public speaker?](https://natsuyolipschutz.us/what-determines-your-legacy-as-a-public-speaker/): Every leader wants to leave a positive, lasting legacy. The - [When and how to use Repetition and Parallelism for persuasive communication](https://natsuyolipschutz.us/when-and-how-to-use-repetition-and-parallelism-for-persuasive-communication/): Repeating similar ideas and drawing on parallelism are one of - [Four PROVEN techniques for creating powerfully persuasive presentations](https://natsuyolipschutz.us/four-proven-techniques-for-creating-powerfully-persuasive-presentations/): Being able to influence an audience and persuade them to - [Natsuyo Lipschutz appointed Director of Global Outreach of The National Speakers Association’s New York City Chapter](https://natsuyolipschutz.us/natsuyo-lipschutz-appointed-director-of-global-outreach-of-the-national-speakers-associations-new-york-city-chapter/): Natsuyo Lipschutz has been appointed to be the 2021-2022 term - [The importance of consistently showing up as a public speaker](https://natsuyolipschutz.us/the-importance-of-consistently-showing-up-as-a-public-speaker/): Last week I was honored to be speaking at the - [Creating memorable characters for business storytelling](https://natsuyolipschutz.us/creating-memorable-characters-for-business-storytelling/): When you hear a story, what do you remember most - [Choosing the right topic for your speaking gig](https://natsuyolipschutz.us/choosing-the-right-topic-for-your-speaking-gig/): The starting point for all art of persuasive speaking is - [PROVEN ways to overcome stage fright when public speaking](https://natsuyolipschutz.us/proven-ways-to-overcome-stage-fright-when-public-speaking/): Picture the scene.   You’ve been invited to speak at a - [10 common mistakes when addressing a cross-cultural audience](https://natsuyolipschutz.us/10-common-mistakes-when-addressing-a-cross-cultural-audience/): In an increasingly global business environment, where colleagues, suppliers and - [6 leadership communication skills learned from being a parent](https://natsuyolipschutz.us/6-leadership-communication-skills-learned-from-being-a-parent/): As parents, our role is to help our children gain - [Ways to use your passions in public speaking](https://natsuyolipschutz.us/ways-to-use-your-passions-in-public-speaking/): When I first started out as a keynote speaker in - [Join Pacific Tango Group’s May Webinar May 12th 2021](https://natsuyolipschutz.us/effective-storytelling-for-corporate-leaders-by-natsuyo-lipschutz/): “The 6C’s of Strategic Storytelling® for Corporate Leaders” by Natsuyo - [7 POWERFUL Presentation Delivery Strategies for Global Leaders](https://natsuyolipschutz.us/7-powerful-presentation-delivery-strategies-for-global-leaders/): The ability to deliver powerful presentations is a skill that - [The 3-step solution for overcoming cultural barriers in global business](https://natsuyolipschutz.us/the-3-step-solution-for-overcoming-cultural-barriers-in-global-business/): As businesses expand globally, cultural barriers are occurring more and - [How to adapt your communication style to a culturally different audience](https://natsuyolipschutz.us/how-to-adapt-your-communication-style-to-a-culturally-different-audience/): Do you know what your natural communication style is?   The - [Natsuyo is leading a workshop at 10th Annual Small Business Leadership Conference](https://natsuyolipschutz.us/natsuyo-workshop-at-10th-annual-small-business-leadership-conference/): Held June 9-11, 2021 at the JW Marriott Orlando Grande - [How to create an unforgettable persuasive presentation](https://natsuyolipschutz.us/how-to-create-an-unforgettable-persuasive-presentation/): One of the most sought-after skills of any leader is - [5 ways to use repetition for persuasive communication](https://natsuyolipschutz.us/5-ways-to-use-repetition-for-persuasive-communication/): No matter how clear or simple we believe our message - [Rejuvenate your persuasive communication skills following the pandemic](https://natsuyolipschutz.us/rejuvenate-your-persuasive-communication-skills-following-the-pandemic/): We have now endured more than 12 months of this - [Communicating effectively beyond the mask](https://natsuyolipschutz.us/communicating-effectively-beyond-the-mask/): A year after much of the country entered strict lockdowns - [What does it really mean to communicate authentically?](https://natsuyolipschutz.us/what-does-it-really-mean-to-communicate-authentically/): Have you ever been told “Just be your authentic self, - [4 PROVEN techniques to make your business presentation more humorous](https://natsuyolipschutz.us/4-proven-techniques-to-make-your-business-presentation-more-humorous/): One of the most desirable and endearing traits of a - [Natsuyo will be a featured speaker at “Adding Humor to your Presentation”, Wednesday, Feb 24](https://natsuyolipschutz.us/natsuyo-will-be-a-featured-speaker-at-adding-humor-to-your-presentation-wednesday-feb-24/): Natsuyo will be a featured speaker at “Adding Humor to - [5 Minutes for Me Podcast Appearance](https://natsuyolipschutz.us/5-minutes-for-me-podcast-appearance/): Natsuyo made a guest appearance on “5 Minutes For Me”, - [ELEVATE Podcast : Practical Content That Inspires!](https://natsuyolipschutz.us/elevate-podcast-practical-content-that-inspires/): Natsuyo made an appearance on ELEVATE Podcast on February 1st, - [Why every leader needs patience and keen eyes](https://natsuyolipschutz.us/why-every-leader-needs-patience-and-keen-eyes/): It’s safe to say that this New Year was a - [What’s your <span class="nltrademark">ONE BIG MESSAGE®</span>?](https://natsuyolipschutz.us/whats-your-one-big-message/): Each time you give a presentation, whether it be to - [An International Speaker’s Guide to presenting to a cross-cultural audience](https://natsuyolipschutz.us/an-international-speakers-guide-to-presenting-to-a-cross-cultural-audience/): You’ve crafted this powerful presentation that you feel really confident - [4 ways you can work with me in 2021](https://natsuyolipschutz.us/4-ways-you-can-work-with-me-in-2021/): Are you interested in working with me in 2021 because - [“The Art of Persuasive Speaking in Global Business” the benefit of the Bundle Offer](https://natsuyolipschutz.us/the-art-of-persuasive-speaking-in-global-business-the-benefit-of-the-bundle-offer/): My two online programs “The Art of Persuasive Speaking in - [The Art of Persuasive Speaking in Global Business – ONLINE COURSES NOW OPEN FOR ENROLLMENT](https://natsuyolipschutz.us/the-art-of-persuasive-public-speaking-for-global-leaders-online-courses-now-open-for-enrollment/): Would you love to start 2021 with a killer presentation - [The Dos and Don’ts of Effective Virtual Presentations](https://natsuyolipschutz.us/the-dos-and-donts-of-effective-virtual-presentations/): Virtual meetings and presentations have become the norm, for the - [3 Cross-cultural communication skills that are essential for today’s global leaders](https://natsuyolipschutz.us/3-cross-cultural-communication-skills-that-are-essential-for-todays-global-leaders/): With today’s increasing globalization in business, many leaders find themselves - [How to establish Ethos in a speech](https://natsuyolipschutz.us/how-to-establish-ethos-in-a-speech/): Ethos is a Greek word meaning “custom,” “habit,” or “character. ” - [How Stacey Abrams' speech uses the power of Storytelling](https://natsuyolipschutz.us/how-stacey-abrams-speech-uses-the-power-of-storytelling/): When former Georgia Democratic gubernatorial candidate Stacey Abrams delivered the - [An analysis of historic Presidential concession speeches that reveal their true brand](https://natsuyolipschutz.us/an-analysis-of-historic-presidential-concession-speeches-that-reveal-their-true-brand/): Presidential election 2020 is a real nail-biter. As we near - [Why logic is critical to your business presentation skills](https://natsuyolipschutz.us/why-logic-is-critical-to-your-business-presentation-skills/): Have you ever listened to a speech or presentation and - [Using the power of Business Storytelling as a strategic influencing tool](https://natsuyolipschutz.us/using-the-power-of-business-storytelling-as-a-strategic-influencing-tool/): Business storytelling is THE most powerful skill that CEOs and leaders can use to influence, teach, and inspire. And I’m... - [Persuasive Communication Techniques for Global Leaders](https://natsuyolipschutz.us/persuasive-communication-techniques-for-global-leaders/): Persuasion is perhaps one of the most misunderstood words in - [Preparing for a pitch presentation: A true story that won my client a multi-million dollar deal](https://natsuyolipschutz.us/preparing-for-a-pitch-presentation-a-true-story-that-won-my-client-a-multi-million-dollar-deal/): I happened to bump into Xavier – an MBA classmate - [Adapting your presentation for an online audience](https://natsuyolipschutz.us/adapting-your-presentation-for-an-online-audience/): So much of our lives have changed over the last - [How to use Business Storytelling to Persuade and Influence](https://natsuyolipschutz.us/how-to-use-business-storytelling-to-persuade-and-influence/): Picture the scene ... You need to give a killer - [Storytelling techniques for business to inspire a cross-cultural audience](https://natsuyolipschutz.us/storytelling-techniques-for-business-to-inspire-a-cross-cultural-audience/): If you are presenting to a cross-cultural audience and need - [5 ways to improve diversity in the workplace](https://natsuyolipschutz.us/5-ways-to-improve-diversity-in-the-workplace/): Having lived and worked in many unique places around the - [How to create stories that sell](https://natsuyolipschutz.us/create-stories-that-sell/): How to create stories that sell Storytelling has become a - [Michelle Obama’s Keynote at DNC 2020. A perfect balance of Logos, Pathos, and Ethos.](https://natsuyolipschutz.us/michelle-obamas-keynote-at-dnc-2020-a-perfect-balance-of-logos-pathos-and-ethos/): A perfect balance of Logos, Pathos, and Ethos. Former first - [Keynote speech at SpeakNow](https://natsuyolipschutz.us/keynote-speech-at-speaknow/): Natsuyo gave a keynote speech at SpeakNow. - [Say “Yes, and” Instead Of “Yes, but” – a conversation with Natsuyo N. Lipschutz](https://natsuyolipschutz.us/say-yes-and-instead-of-yes-but/): How often in your life do you say, “Yes, but”? - [[Webinar]How to Speak Effectively Beyond our Differences](https://natsuyolipschutz.us/webinar-how-to-speak-effectively/): Join me for an interactive webinar hosted by Juara Skincare. - [Speaking Is Healing – a conversation with Natsuyo N. Lipschutz](https://natsuyolipschutz.us/speaking-is-healing/): If you’re like most people, you probably think that public speaking is terrifying, right? - [[LIVE] Natsuyo will be giving a 40min workshop at the Summer Camp](https://natsuyolipschutz.us/live-summer-camp/): On July 29th, Natsuyo will be giving a 40min workshop at the Summer Camp LIVE. - [Natsuyo will appear to the keynote speech [Online]](https://natsuyolipschutz.us/toastmasters-keynote-speech-online/): Natsuyo will appear to "Small Business Leadership Conference". - [Small Business Leadership Conference](https://natsuyolipschutz.us/small-business-leadership-conference/): Natsuyo will appear to "Small Business Leadership Conference". - [Pursue Your Spark Podcast](https://natsuyolipschutz.us/pursue-your-spark-podcast/): Natsuyo's newest Podcast is now available at "Pursue Your Spark Podcast" episode 82. - [Appearing at Speak Aid 2020](https://natsuyolipschutz.us/speak-aid-2020/): Natsuyo’s speech schedule is, Apr. 21 (Thu. ) 11:00 AM to 12:00 PM. - [Speaking for Profit PODCAST ep:34](https://natsuyolipschutz.us/speaking-for-profit-podcast-ep34/): Listen to Natsuyo speak on Speaking For Profit Podcast. - [Interview with NGNG Enterprise](https://natsuyolipschutz.us/interview-with-ngng-enterprise/): It’s extremely important that your business runs like a well-oiled machine. - [Center for SDG Global Education USA](https://natsuyolipschutz.us/sdg-global-education-usa/): Natsuyo will facilitate an hour workshop from 11am to 12pm. --- # # Detailed Content ## Pages ### AI Sitemap (LLMs.txt) - Published: 2025-04-11 - Modified: 2025-04-11 - URL: https://natsuyolipschutz.us/ai-sitemap/ What is LLMs. txt? LLMs. txt is a simple text-based sitemap for Large Language Models like ChatGPT, Perplexity, Claude, and others. It helps AI systems understand and index your public content more effectively. This is the beginning of a new kind of visibility on the web — one that works not just for search engines, but for AI-powered agents and assistants. You can view your AI sitemap at: https://natsuyolipschutz. us/llms. txt Why it's important Helps your content get discovered by AI tools Works alongside traditional SEO plugins Updates automatically as your content grows --- ### Podcast - Published: 2024-09-27 - Modified: 2024-11-20 - URL: https://natsuyolipschutz.us/podcast/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/09/uuppu2syv6e. jpg[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0"... --- ### CSP - Published: 2024-08-30 - Modified: 2024-08-31 - URL: https://natsuyolipschutz.us/csp/ The Gold Standard in Professional Speaking Experience the power of a top keynote speaker. [fusion_text columns="" column_min_width="" column_spacing="" rule_... --- ### Keynotes - Published: 2024-08-29 - Modified: 2024-09-30 - URL: https://natsuyolipschutz.us/keynotes/ Compelling. Impactful. Inspiring. Experience the power of a top keynote speaker. [fusion_button target="_self" color="default" linear_angle="180" stretch="default" icon_position="left" icon_divider="no" hover_transition="none" animation_direction="left" animation_speed="0. 3"... --- ### Links - Published: 2024-06-14 - Modified: 2024-12-17 - URL: https://natsuyolipschutz.us/links/ https://natsuyolipschutz. us/2025/wp-content/uploads/2020/08/The-6Cs-of-Storytelling-mockup. png[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100"... --- ### Form Test - Published: 2024-06-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/form-test/ [fusion_builder_column type="1_2" layout="52"... --- ### Uncover Your Message - Published: 2024-06-07 - Modified: 2024-10-14 - URL: https://natsuyolipschutz.us/uncover-your-message/ About the Book Uncover Your Message is Natsuyo’s comprehensive guide to mastering the art of storytelling and leadership. This book provides practical strategies to enhance your communication and lead with confidence. Whether you’re a seasoned executive or an emerging leader, Natsuyo’s insights will help you articulate your message clearly and... --- ### Coaching - Published: 2024-06-04 - Modified: 2024-10-14 - URL: https://natsuyolipschutz.us/coaching/ Empower Your GrowthTransformative Coaching for LeadersBoost your leadership, communication, and cross-cultural skills with Natsuyo's expert coaching. Tailored strategies for global success. [fusion_builder_column type="60. 00" layout="60. 00" align_self="stretch" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="0" hover_type="none"... --- ### The ultimate conversation with yourself - Published: 2024-06-04 - Modified: 2024-06-08 - URL: https://natsuyolipschutz.us/keynotes-old/the-ultimate-conversation-with-yourself/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/6-1-800x671. png[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1"... --- ### Leadership Lessons Learned in Ballroom - Published: 2024-06-04 - Modified: 2024-06-08 - URL: https://natsuyolipschutz.us/keynotes-old/leadership-lessons-learned-in-ballroom/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/3-1-800x671. png[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1"... --- ### The 6C’s of Strategic Storytelling® in Global Business - Published: 2024-06-04 - Modified: 2024-06-08 - URL: https://natsuyolipschutz.us/keynotes-old/the-6cs-of-strategic-storytelling-in-global-business/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/Seminar-Photo-800x600. jpg[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1"... --- ### Contact Natsuyo - Published: 2024-06-02 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/contact-natsuyo-2/ [fusion_title title_type="text" rotation_effect="bounceIn" display_time="1200" highlight_effect="circle" loop_animation="off"... --- ### News - Published: 2024-06-02 - Modified: 2024-09-10 - URL: https://natsuyolipschutz.us/news/ [fusion_post_cards post_card="12191" post_card_list_view="0" source="posts" acf_repeater_field="" acf_relationship_field="" post_type="post" terms_by="category" posts_by="category" include_category="6" include_term_category="" exclude_category="" exclude_term_category="" include_post_tag="" include_term_post_tag="" exclude_post_tag="" exclude_term_post_tag="" include_topic="" include_term_topic="" exclude_topic="" exclude_term_topic="" include_portfolio_category="" include_term_portfolio_category="" exclude_portfolio_category="" exclude_term_portfolio_category="" include_portfolio_skills="" include_term_portfolio_skills="" exclude_portfolio_skills="" exclude_term_portfolio_skills="" include_portfolio_tags="" include_term_portfolio_tags="" exclude_portfolio_tags="" exclude_term_portfolio_tags="" include_faq_category="" include_term_faq_category="" exclude_faq_category="" exclude_term_faq_category="" custom_field_name="" custom_field_comparison="exists" custom_field_value="" filter_price_type="both" out_of_stock="include" show_hidden="no" filters="no" number_posts="1" offset="0" orderby="date" orderby_custom_field_name="" orderby_custom_field_type="CHAR" orderby_term="name" order="DESC" upcoming_events_only="yes" featured_events_only="no" scrolling="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" layout="grid" fusion_font_family_filters_font="" fusion_font_variant_filters_font="" filters_font_size="" filters_line_height="" filters_letter_spacing="" filters_text_transform="" filters_color="var(--awb-color4)" hue="" saturation="" lightness="" alpha="" filters_height="36" filters_border_top="" filters_border_right="" filters_border_bottom="" filters_border_left="" filters_border_color="" filters_alignment_medium="flex-start" filters_alignment_small="flex-start" filters_alignment="flex-start" filters_hover_color="" filters_active_color="" active_filter_border_size="3" active_filter_border_color="" flex_align_items="flex-start" columns_medium="1" columns_small="0" columns="1" column_spacing="40" row_spacing="0" separator_style_type="none" separator_sep_color="" separator_width="" separator_alignment="center" separator_border_size="1" autoplay="no" loop="yes" scroll_items="0" mouse_scroll="no" mouse_pointer="default" cursor_color_mode="auto" cursor_color="" show_nav="yes" arrow_box_width="" arrow_box_height="" arrow_size=""... --- ### About Natsuyo - Published: 2024-06-02 - Modified: 2024-09-12 - URL: https://natsuyolipschutz.us/about/ Biography Natsuyo Lipschutz, CSP, MBA is the managing principal of her strategy consulting firm, ASPIRE Intelligence. She is also an executive consultant for Breakthrough Speaking, a global public speaking consultancy. In addition, Natsuyo is the bestselling author of The Success Blueprint, which she co‐wrote with world‐renowned business... --- ### Coaches - Published: 2023-05-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/coaches/ Discover Your Path to SuccessUnlock Your Potential with Our Expert CoachesTransform your skills and ignite growth with personalized coaching. Achieve your goals with our seasoned professionals. [fusion_builder_column type="2_5" layout="1_3" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" type_medium="1_2"... --- ### Keynote: Break Through the Iceberg, Leverage Cultural Diversity - Published: 2022-12-14 - Modified: 2024-06-08 - URL: https://natsuyolipschutz.us/keynotes-old/signature-keynote/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/natsuyo-red-800x563. png[fusion_builder_column type="1_2" type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0"... --- ### Books - Published: 2022-10-06 - Modified: 2024-09-01 - URL: https://natsuyolipschutz.us/books/ Transformative Reads for Leaders Books Explore our selection of books that provide deep insights and... --- ### Natsuyo Lipschutz Home - Published: 2022-09-19 - Modified: 2025-01-09 - URL: https://natsuyolipschutz.us/ [fusion_builder_column type="4_5" layout="3_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="0" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_direction="up" animation_speed="1. 5" margin_bottom="0px" last="true" border_position="all" element_content="" scroll_motion_devices="medium-visibility,large-visibility" animation_delay="0. 5" animation_color="var(--awb-color7)" type_medium="3_4" type_small="5_6"... --- ### E-Learning Program - Published: 2022-04-17 - Modified: 2024-06-26 - URL: https://natsuyolipschutz.us/elearning/ https://natsuyolipschutz. us/2025/wp-content/uploads/2024/06/4-1. png[fusion_builder_column type="1_2" layout="1_2" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="1" hover_type="none" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" z_index_subgroup="regular" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="none" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0"... --- ### Video Speech ezFeedback - Published: 2022-02-20 - Modified: 2024-06-26 - URL: https://natsuyolipschutz.us/video-speech-ezfeedback/ Get Instant Feedback[fusion_separator style_type="single|dotted" flex_grow="0" alignment="left" hide_on_mobile="medium-visibility,large-visibility" sticky_display="normal,sticky" width="282px"... --- ### Testimonials - Published: 2021-05-28 - Modified: 2025-03-20 - URL: https://natsuyolipschutz.us/testimonials/ See the Impact[fusion_title title_type="text" rotation_effect="bounceIn"... --- ### Blog - Published: 2021-02-01 - Modified: 2025-04-11 - URL: https://natsuyolipschutz.us/blog/ [fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" hundred_percent_height_center_content="yes" equal_height_columns="no" container_tag="div" hide_on_mobile="small-visibility,medium-visibility,large-visibility" status="published" border_ box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0. 3" background_blend_mode="none" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" pattern_bg="none" pattern_bg_ pattern_bg_opacity="100" pattern_bg_blend_mode="normal" mask_bg="mask-15" mask_bg_ mask_bg_opacity="30" mask_bg_transform="flip-Horizontal" mask_bg_blend_mode="normal" absolute="off" absolute_devices="small,medium,large" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_transition_offset="0" scroll_offset="0"... --- ### Terms of Service - 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Throughout the site, the... --- ### Affiliate Application - Published: 2020-11-06 - Modified: 2024-06-08 - URL: https://natsuyolipschutz.us/affiliate-application/ Join Our Affiliate ProgramPartner with Us and Grow Together Thank you for considering to become an Affiliate. I am truly excited about this mutually beneficial and long-term relationship we are going to build together. 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SECTION 5 – THIRD-PARTY... --- ## Documentation ## Posts ### Why You Should Be a Facilitative Leader - Published: 2025-04-09 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/why-you-should-be-a-facilitative-leader/ - Categories: Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching Leadership today isn’t about commanding authority—it’s about creating environments where teams thrive. The most effective leaders aren’t those who dictate decisions but those who facilitate growth, collaboration, and innovation. That’s why becoming a facilitative leader is no longer optional—it’s essential. What Is a Facilitative Leader? A facilitative leader is someone who fosters open dialogue, encourages diverse perspectives, and empowers their team to take ownership of their work. Rather than being the sole decision-maker, they guide discussions, remove roadblocks, and create a culture of trust and accountability. In fast-changing business environments, this leadership style is crucial. Teams need leaders who don’t just provide answers but ask the right questions—leaders who focus less on control and more on unlocking their team’s full potential. Why Facilitative Leadership Matters It Drives Engagement Employees who feel heard and valued are far more engaged. A facilitative leader ensures that every voice is acknowledged, leading to higher morale and stronger commitment to company goals. It Encourages Innovation True innovation happens when people feel safe to share bold ideas. By fostering a culture of psychological safety, a facilitative leader enables their team to experiment, challenge norms, and drive meaningful change. It Strengthens Collaboration Instead of operating in silos, teams led by a facilitative leader work cohesively. These leaders create space for active listening and constructive dialogue, leading to stronger problem-solving and better decision-making. It Builds Adaptive and Resilient Teams When employees are empowered to think critically and contribute meaningfully, they become more adaptable to change. A facilitative leader... --- ### Awakening the Global Giant in the City That Never Sleeps - Published: 2025-04-06 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/awakening-the-global-giant-in-the-city-that-never-sleeps/ - Categories: News Awakening the Global Giant in the City That Never SleepsGlobal Chamber® NYC Globinar | April 14, 2025 | 12:00 PM ET “The future of global business isn’t about where you work—it’s about how you think. ” I’m thrilled to be facilitating a powerful conversation at the upcoming Global Chamber® New York City Globinar titled: "Awakening the Global Giant in the City That Never Sleeps. " 🌆 New York City is already a global hub—but most leaders haven’t even scratched the surface of what’s possible across borders. In this interactive session, we’ll dive into: How to unlock NYC’s unique global potential The mindset shifts leaders need to scale internationally What the future holds for global business in a rapidly changing world Real-world strategies to lead effectively across cultures As a Cross-Cultural Facilitator, I’ve seen how one misstep in cultural understanding can stall growth—but the right communication can open doors worldwide. 🌐 Whether you're a startup founder eyeing global markets, or a corporate executive leading international teams—this session will challenge, equip, and inspire you to lead boldly on a global scale. 👥 Join us and a panel of global business leaders for this timely, interactive globinar. 📅 April 14, 2025🕛 5:00 PM ET🔗 Register here: https://www. globalchamber. org/events/2025/04/14/gc-new-york-city/globinar-global-chamber-new-york-city-awakening-the-global-giant-in-the-city-that-never-sleeps/ Let’s not just do business. Let’s do global business—the right way. — Natsuyo Lipschutz --- ### 10 Powerful Diversity & Inclusion Activities for Your Team - Published: 2025-04-01 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/10-powerful-diversity-inclusion-activities-for-your-team/ - Categories: Cross-cultural Communications, Diversity in the workplace Diversity & Inclusion (D&I) isn’t just a corporate buzzword—it’s a competitive advantage. When teams embrace diverse perspectives and foster an inclusive culture, they unlock innovation, build stronger relationships, and drive meaningful business results. But here’s the challenge: Many organizations talk about D&I, but few make it a lived experience. So how do you move beyond policies and truly engage your team? Here are 10 impactful Diversity & Inclusion activities to help your team bridge differences, build trust, and communicate more effectively across cultures. 1. Culture Swap Lunches Encourage team members to bring a dish from their cultural background and share the story behind it. Food sparks conversations and helps teammates learn about different traditions in an organic, engaging way. 2. Bias Awareness Challenge Host a session where employees take an implicit bias test (such as Harvard’s Implicit Association Test) and discuss their reflections. Understanding unconscious biases is the first step toward mitigating them. 3. The Culture of One™ Storytelling Exercise Each team member shares a short story about a time they experienced a cultural misunderstanding or overcame a cross-cultural barrier. This fosters empathy and highlights the importance of effective cross-cultural communication. 4. Reverse Mentorship Program Pair senior leaders with junior employees from diverse backgrounds. The goal? Leaders gain fresh perspectives, while junior employees feel valued and heard. 5. Pronoun & Name Awareness Training Many employees hesitate to ask about preferred pronouns or struggle with unfamiliar names. A short workshop on inclusive language helps teams respect identities and create a welcoming... --- ### Celebrating Professional Speakers Day! - Published: 2025-03-13 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/celebrating-professional-speakers-day/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace Every great movement, transformation, and breakthrough starts with a message. And behind that message? A speaker who knows how to inspire, educate, and connect.   On March 14, 2025, we celebrate Professional Speakers Day, a tribute to those who take the stage—not just to talk, but to drive change. Whether you’re a keynote speaker, trainer, or executive who presents regularly, this day is a reminder of the power of communication in shaping ideas, businesses, and global connections. For me, this day holds special significance. In 2024, I became the first Japanese Certified Speaking Professional (CSP®) in the history of the National Speakers Association (NSA). The journey to earning this prestigious designation was one of dedication, resilience, and overcoming self-doubt. Less than 17% of NSA members worldwide achieve the CSP® title, and before me, no Japanese speaker—male or female—had ever received this honor. One of the most critical moments in my journey was selecting which keynote speech to submit for evaluation. I chose the one I delivered in Chicago—just 3. 5 hours after receiving an abrupt phone call from Japan about my mother's critical condition. Despite the emotional weight, I stepped onto that stage with purpose, delivering what I felt was my most powerful keynote yet. I knew my mother was beside me, guiding me, and I dedicate my CSP® to her. As I continue this journey, I recognize that while I may be the first Japanese CSP®, I won’t be the last. Professional speaking isn’t just about what we say—it’s about the... --- ### Breaking Cross-Cultural Barriers: Natsuyo Speaks at AANHPI Heritage Month Celebration - Published: 2025-03-05 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/breaking-cross-cultural-barriers-natsuyo-speaks-at-aanhpi-heritage-month-celebration/ - Categories: News Upcoming Event: Asian American, Native Hawaiian, and Pacific Islander Heritage Month Celebration Date: Wednesday, March 5, 2025 Time: 12:00 PM – 1:30 PM Eastern Time (9:00 AM – 10:30 AM Pacific Time) Location: Virtual Event Join us for a special event celebrating Asian American, Native Hawaiian, and Pacific Islander (AANHPI) Heritage Month. This virtual gathering aims to honor and uplift the AANHPI community through enriching discussions and presentations. Natsuyo will be presenting from 12:40 PM Eastern / 9:40 AM Pacific to 1:00 PM Eastern / 10:00 AM Pacific. The session will provide insights into the challenges and triumphs of the AANHPI community, offering motivation and actionable strategies for fostering an inclusive environment within organizations and beyond. This event is part of a series of initiatives dedicated to AANHPI Heritage Month, which is traditionally celebrated in May. These initiatives aim to honor the rich heritage and contributions of the AANHPI communities. Don't miss this opportunity to engage with leaders and community members, and to learn more about the diverse experiences that shape our collective future. Please note that this event is virtual, and participants are encouraged to register in advance >> https://www. linkedin. com/events/asianamericannativehawaiianpaci7302342159762931714/theater/ --- ### Why DEI is Fading—But Cross-Cultural Communication Wins - Published: 2025-01-30 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/why-dei-is-fading-but-cross-cultural-communication-wins/ - Categories: Cross-cultural Communications, Diversity in the workplace Corporate diversity initiatives are disappearing fast. According to a recent Resume. org report, 1 in 8 companies plan to cut or weaken their DEI (Diversity, Equity, and Inclusion) programs in 2025—citing political pressures, economic constraints, and a lack of measurable results. Some executives have even admitted that their DEI efforts were more about PR than real impact. The backlash is real. Major corporations like Walmart and Toyota have started quietly rolling back diversity programs. The Biden-era DEI initiatives? The new administration is already reversing them. Even Amazon is shifting its focus away from DEI as a standalone effort. But here’s the real question: Does eliminating DEI mean companies no longer need to navigate cultural differences? Absolutely not. If anything, the companies that master cross-cultural communication will be the ones that thrive in this next era. Because while DEI may rise and fall with political trends, one thing remains constant: We do business across cultures every single day. And that’s why The Culture of One is more relevant than ever. For years, businesses have been told that mastering cultural norms is the key to success. But that’s not enough. Because here’s the truth: Cultural norms shift. People don’t fit into boxes. And “common sense” isn’t common across cultures. The real key to success isn’t just memorizing cultural rules—it’s knowing how to communicate effectively beyond those differences. That’s the foundation of The Culture of One—a framework that doesn’t rely on fleeting DEI policies but instead taps into the unique blend of experiences within... --- ### Is DEI Obsolete? - Published: 2025-01-22 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/is-dei-obsolete/ - Categories: Cross-cultural Communications, Diversity in the workplace, Leadership Coaching With 76% of employees prioritizing inclusive workplaces, Diversity, Equity, and Inclusion (DEI) initiatives remain a critical focus—but not without debate. High-profile cases, like Apple’s rejection of an anti-DEI proposal, spotlight the evolving challenges and opportunities organizations face. The question isn’t whether DEI is obsolete—it’s how we can evolve it to meet today’s demands. Why the DEI Debate Matters Some critics argue that traditional DEI programs are outdated, pointing to concerns like performative allyship or diminishing returns on investment (ROI). Proposals such as the one rejected by Apple’s board—which sought to scale back DEI initiatives—reflect growing pressure for these programs to demonstrate strategic value. However, such critiques often miss the bigger picture: the core purpose of DEI is to create workplaces where diverse talent can truly thrive. Apple’s board decision is a powerful example of how DEI efforts align with strategic priorities. By reaffirming their commitment to inclusivity, the company demonstrated that reducing DEI efforts conflicts with their values and long-term goals. This sets a precedent for other organizations navigating similar debates and underscores the importance of viewing DEI as a strategic imperative rather than a fleeting trend. Why DEI Still Matters The Apple board’s decisive rejection of the anti-DEI proposal underscores the strategic importance of Diversity, Equity, and Inclusion strategies. Their decision not only reaffirms the company’s commitment to fostering inclusivity but also sets a powerful precedent for other organizations navigating similar debates. By prioritizing DEI, Apple positions itself as a leader in demonstrating how inclusive policies drive innovation and... --- ### The Culture of One: Transforming Global Collaboration - Published: 2025-01-09 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/the-culture-of-one-transforming-global-collaboration/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace Have you ever found yourself navigating a conversation where cultural differences created more barriers than bridges? As the world becomes more interconnected, Diversity, Equity, and Inclusion (DEI) has emerged as a cornerstone for addressing these challenges. Yet, as corporations like McDonald’s rebrand DEI initiatives into “Global Inclusion Teams,” we must ask ourselves: is this enough? The concept of The Culture of One, introduced in my keynote, The Culture of One ~ Transforming Cross-Cultural Barriers into High-Performance Drivers, transcends trends like DEI. It’s not about compliance or labels—it’s about creating genuine human connection by focusing on how we communicate beyond differences. Let’s explore why this shift is essential for the future of global collaboration.   DEI initiatives have traditionally focused on systemic inequities and raising awareness of biases. While these efforts are important, they often fall short when it comes to fostering authentic inclusion. Rebranding efforts like McDonald’s “Global Inclusion Team” highlight a shift toward prioritizing belonging and culture, but these concepts can remain abstract without actionable strategies. This is where The Culture of One steps in. It moves beyond categorizing people by culture, gender, or background, and instead emphasizes the individual—an approach that enables deeper connections and more meaningful collaboration. What is The Culture of One? The Culture of One is a mindset that transcends cultural norms, focusing instead on the unique blend of experiences, values, and perspectives each individual brings. It acknowledges that while culture shapes us, it does not define us entirely. By seeing the person before the... --- ### What Leaders Can Learn from Trudeau's Resignation Speech - Published: 2025-01-08 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/what-leaders-can-learn-from-trudeaus-resignation-speech/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Persuasive communication techniques, Special Global Business Leaders Can Learn from Canadian PM Trudeau's Resignation Speech: Turning Vulnerability into Strength On January 6th, Canadian Prime Minister Justin Trudeau announced his intention to resign. Trudeau became Prime Minister in 2015, and maintained a long tenure of over nine years, but his approval ratings have been declining in recent years, with calls for his resignation growing even within his party. Concession speeches in U. S. presidential elections, resignation announcements, or public apologies alike, any speeches that include “negative” or “serious” topics are delicate and emotionally charged. Such speeches are inherently difficult. Trudeau's resignation speech was no exception. However, his courage to reveal his vulnerability transformed the speech into one of strength. In this article, I will first analyze the speech from the perspective of cross-cultural communication, followed by the analysis of the speech itself. Cross-Cultural Communication Insights A Leader Who Shows Vulnerability is Strong and Trustworthy in Western Cultures Arthur Milnes, a former speechwriter for former Prime Minister Stephen Harper and a government official in various roles, commented that Trudeau's speech was overly restrained and that he should have highlighted his achievements more. However, I disagree. In my analysis, Trudeau's speech built trust and demonstrated leadership strength by showcasing vulnerability. When discussing cross-cultural topics, I often emphasize the concept of "Culture of One" — every individual is uniquely different, and just because you think you understand some country’s culture doesn’t mean that you understand the person right in front of you. However, for the sake of analysis, allow... --- ### 3 Key Lessons in Crafting Brilliant Speeches from the 82nd Golden Globes - Published: 2025-01-08 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/3-key-lessons-in-crafting-brilliant-speeches-from-the-82nd-golden-globes/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Persuasive communication techniques On January 5th, 2025, the 82nd Golden Globes Awards ceremony was held. During the event, I was particularly impressed by two women’ speeches: actress Demi Moore and comedian Nikki Glaser. Demi Moore's Outstanding Acceptance Speech Demi Moore, best known for her role in "Ghost," won her first-ever Best Female Actor in a Motion Picture (Musical/Comedy) award in her 45-year career.   Typically, acceptance speeches include a long list of names and expressions of gratitude. However, this can sometimes fall into what I call the "Unpleasant Pleasantry" category in my Breakthrough Method. (For more on this, refer to my analysis of Hiroyuki Sanada’s speech at the 2024 Emmy Awards. ) At the 82nd Golden Globes, Moore's acceptance speech stood out for her storytelling skills and crystal clear One BIG Message®, despite being an impromptu speech.   Another standout from the event was host Nikki Glaser.   Let me break down the brilliant elements of their speeches from a professional speaker's perspective and highlight key takeaways for crafting impactful speeches. Demi Moore's Spontaneous Yet Powerful Speech It was clear from Moore's reaction that she did not expect to win. Her surprise and emotional response conveyed that the speech was completely off the cuff. Despite this, she delivered a compelling 2-minute and 24-second speech without any notes, crafting a seamless narrative with a powerful message. Here's Moore’s full speech : *"Oh wow. I really wasn’t expecting that. I’m just in shock right now. I’ve been doing this a long time, like over 45 years, and this is... --- ### Holiday Stress and Burnout - Published: 2024-12-30 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/holiday-stress-and-burnout/ - Categories: Blog Article, Cross-cultural Communications The holidays are a time for celebration, connection, and reflection. Yet, for many professionals, they’re also a season of heightened holiday stress and burnout. Deadlines, cultural expectations, and personal commitments often collide, making work-life balance feel out of reach. These challenges grow even more complex in multicultural environments, where differing norms shape how individuals approach the season.   How can we, as global professionals, maintain our energy and foster collaboration while navigating this busy time? By reframing holiday stress and burnout through a cross-cultural lens, we can turn challenges into opportunities to grow individually and as a team.   Acknowledging Cross-Cultural Holiday Expectations   Holidays mean different things to different cultures. In the United States, the end-of-year holidays are often focused on family and downtime. In Japan, New Year’s celebrations are significant, but professional obligations like bonenkai (year-end parties) are equally valued.   To bridge these differences, we must go beyond assumptions and actively listen to our colleagues. What are their traditions? What pressures do they feel during this time? By starting conversations that uncover these cultural layers, we can create an inclusive environment where everyone feels understood and supported.   Redefining Work-Life Balance Across Cultures What does work-life balance mean to you? For some cultures, like Sweden, it’s the norm to take time off and rejuvenate during the holidays. In contrast, in South Korea, dedication to work often takes precedence, even during the festive season.   Rather than imposing one-size-fits-all solutions, approach balance by asking your team members, “What... --- ### Cross-Cultural Gift Giving - Published: 2024-12-17 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/cross-cultural-gift-giving/ - Categories: Blog Article, Diversity in the workplace Gift giving is a timeless gesture of goodwill, but when it comes to international colleagues and clients, the rules of etiquette can vary greatly. What may be considered a thoughtful gift in one culture could be inappropriate or even offensive in another. To navigate the nuanced world of cross-cultural gift giving, let’s explore the key considerations, traditions, and symbolisms that can help ensure your gesture is appreciated, not misunderstood.   The Do’s and Don’ts of gift giving Etiquette Across Cultures Every culture has its unique approach to gift giving. For example:   In Japan, beautifully wrapped gifts are highly valued, and the act of giving is often more important than the gift itself. However, avoid gifting items in sets of four, as the number is associated with death. Even more interesting to note might be that in Japan, it's considered rude to open the gift in front of the gift giver. You are supposed to receive the gift with appreciation and open it later privately, so that you won't put the gift giver and yourself on the spot. In Germany, gifts are expected to be practical and of high quality, reflecting thoughtfulness and care. Don’t wrap gifts in bright colors like red or gold; muted tones are preferred. In China, the symbolism of gifts matters deeply. Clocks, for instance, are a taboo gift as they symbolize death, while red envelopes with money are auspicious.   The key to cross-cultural gift giving is understanding the deeper meanings behind gestures and ensuring... --- ### Mastering the Q&A: Answering Tough Questions Across Cultures - Published: 2024-12-09 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/mastering-the-qa-answering-tough-questions-across-cultures/ - Categories: Blog Article, Cross-cultural Communications When presenting to a multicultural audience, the Q&A session is often where the most challenging moments arise. Answering tough questions across cultures requires more than just knowledge of your subject—it demands cultural sensitivity, active listening, and adaptability.   Missteps in this part of your presentation can lead to misunderstandings or even offense, while thoughtful responses can strengthen your credibility and connection with the audience. Here are five strategies to help you master answering tough questions across cultures: 1. Understand Cultural Questioning Styles In some low context cultures, audiences may ask questions directly and bluntly. For example, in Germany or the Netherlands, straightforwardness is often valued. In contrast, in Japan or other high-context cultures, questions might be phrased more subtly to avoid confrontation or embarrassment. When answering tough questions across cultures, it’s not enough to simply research cultural norms. In my new keynote, I emphasize the importance of engaging with the question itself through active listening. Instead of relying on assumptions about how questions are typically asked, the key is to listen deeply and respond thoughtfully. Here’s how to approach any question with the 3-step active listening process: Step 1 - Show that you are listening: Make eye contact and use both non-verbal cues (like nodding or facial expressions) and verbal affirmations (such as “I see” or “That’s interesting”) to show that you are fully engaged with the person asking the question. This creates a space for open dialogue. Step 2 - Show that you are understanding: Repeat, paraphrase, or summarize the... --- ### 5 Easy Ways to Make Everyone Feel Heard in Cross-Cultural Meetings - Published: 2024-11-21 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/5-easy-ways-to-make-everyone-feel-heard-in-cross-cultural-meetings/ - Categories: Special Have you ever walked out of a meeting wondering if anyone truly understood you? Imagine navigating this in a multicultural setting, where communication styles, cultural norms, and language differences add complexity. Making everyone feel heard in cross-cultural meetings is not just about inclusion—it’s about creating a foundation for trust, collaboration, and innovation.     Let’s explore how you can make this a reality and transform your meetings into powerful moments of connection.   1. Acknowledge Every Voice In cross-cultural meetings, acknowledgment is more than polite—it’s essential. Recognize participants by name, value their perspectives, and express appreciation for their contributions. This step lays the groundwork for trust and ensures making everyone feel heard in cross-cultural meetings. 2. Analyze then create an Inclusive Agenda An inclusive agenda is your secret weapon for effective meetings. Send it out beforehand, considering diverse time zones, priorities, and communication preferences. By setting clear expectations, you make space for making everyone feel heard in cross-cultural meetings.   Adapt Your Language and Listen Actively Clear, neutral language is essential to bridging cultural gaps in meetings. Avoid idioms and jargon that may confuse or alienate non-native speakers. But effective communication doesn’t stop at speaking—it’s equally about active listening, a skill that allows you to not only hear what is said but also uncover what is truly meant. Active listening comes in three essential steps: Show That You Are Listening Start by demonstrating your attentiveness. What do you think you can do to show that you’re engaged? (Pause for audience participation,... --- ### Analysis of Trump’s Victory Speech vs. Harris’s Concession Speech: Natsuyo’s In-depth Insights and AI Analysis - Published: 2024-11-12 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/analysis-of-trumps-victory-speech-vs-harriss-concession-speech-natsuyos-in-depth-insights-and-ai-analysis/ - Categories: Special At 2:30am on November 6, following the U. S. presidential election, Donald Trump declared victory in a speech, after securing key swing states like North Carolina, Georgia, and Pennsylvania. Kamala Harris, on the other hand, gave her concession speech later that afternoon at 4:24 p. m. This article analyzes their speeches from my own perspective and includes AI-based insights. Note: This article does not focus on political opinions, policies, or reasons for the election results, but solely on the speech techniques used. Trump's Self-Centric (“I-Focused”) Speech At Breakthrough Speaking, we refer to a self-centric speech style as an “I-Focused” or "Me, Me" speech, and Trump’s victory speech was a prime example. For more about "Me Me speeches," see the related article: Four Essential Questions for Crafting a Persuasive Presentation (written in Japanese only). Point #1: Portraying Himself as a Triumphant Overcomer Trump emphasized his victory by portraying himself as a rare, unstoppable winner. Prior to Election Day, he assured supporters that he was certain of his win, stating that he would triumph if there were no fraud. In his victory speech, however, he described himself as having “overcome incredible obstacles,” framing himself as an underdog who achieved an unprecedented political comeback. “We overcame obstacles that nobody thought possible, and it is now clear that we’ve achieved the most incredible political thing. Look what happened—is this crazy? But it’s a political victory that our country has never seen before, nothing like this. ” Trump highlighted his triumph over challenges, including criminal trials and an... --- ### Unlocking Cross-Cultural Communication - Published: 2024-10-16 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/unlocking-cross-cultural-communication/ - Categories: Cross-cultural Communications  Cross-cultural communication is challenging, and if you don’t understand the underlying dynamics, your words might get lost in translation—literally and figuratively. Why Your Messages Aren’t Getting Through? Have you ever sent an email, given feedback, or pitched an idea to someone, only to find that your message didn’t have the impact you intended? In a diverse, global workplace, this is an all-too-common experience.   In today’s world, where businesses and teams span multiple time zones, languages, and cultural norms, effective communication goes far beyond simply speaking the same language. It requires an understanding of how culture shapes perceptions, attitudes, and behaviors. If your message isn’t getting through, it’s time to explore why—and, more importantly, how to fix it. The Role of Culture in Communication The first step to improving your communication is to recognize that culture plays a huge role in how your message is received. Cultural values influence not just what we say, but how we say it. This includes everything from body language and tone of voice to the structure of a conversation. For example, in some high context cultures—like Japan—communication tends to be more indirect and nuanced. Silence or subtle gestures might carry significant meaning. On the other hand, low context communication - like in the US tends to be direct and to the point. When these two styles collide, misunderstandings are bound to happen. An American might perceive a Japanese colleague’s hesitation as indecision, while the Japanese colleague might see the American’s bluntness as aggressive. Neither... --- ### Catch Natsuyo on Growth Igniters Radio! - Published: 2024-10-03 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/catch-natsuyo-on-growth-igniters-radio/ - Categories: Special 【Just Released! 】 Growth Igniter's Radio(R) Episode#327: A New Take on Cross-Cultural Leadership – With Natsuyo Lipschutz As the world keeps changing, it’s more likely than ever that you may be leading to build high-performing cross-cultural relationships. These can include relationships with employees, customers, partners, investors, and many other stakeholders. The challenge is that even leaders who are familiar with national cultural norms can run into barriers from miscommunication and misunderstanding.  This can result in eroding trust and a lack of collaboration that can impact both revenue and profitability. In this episode of the award winning podcast by Scott and Pamela (Pam) Harper, Growth Igniters® Radio, I shared how to transcend cultural norms to build stronger, more productive connections with employees and other stakeholders. Have a listen! ! ? https://lnkd. in/dJxqM2pt --- ### The Decisive Factor in the LDP Leadership Runoff Election Speeches - Published: 2024-09-30 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/the-decisive-factor-in-the-ldp-leadership-runoff-election-speeches/ - Categories: News On September 27, 2024, Japan’s Liberal Democratic Party (LDP) held its leadership runoff election. Both candidates, Shigeru Ishiba and Sanae Takaichi, delivered their final speeches. The outcome was determined by one key factor. What was it? Let's analyze by highlighting the striking differences between their speeches. *Please note that this article is not an analysis of political views, policy content, or the reason for the election results, but rather an analysis of the speeches themselves.   Ishiba's Steady Expression vs. Takaichi's Warm Smiles Ishiba spoke for just over five minutes, while Takaichi's speech lasted about seven minutes. One of the most noticeable differences between these two short speeches was their facial expressions.   Throughout his speech, Ishiba maintained a serious expression, projecting a sense of strength and confidence. In contrast, Takaichi frequently smiled between her more serious moments, creating an impression of trustworthiness and approachability. Though Ishiba's expression remained unchanged, he showcased a rich vocal variety. His tone was sympathetic when referencing the Noto Peninsula Earthquake, gentle when recounting a story from a local summer festival 60 years ago, and powerful when making his closing statements. His voice crescendoed toward the end, amplifying the strength of his final message. On the other hand, Takaichi maintained a steady tone throughout her speech. Unlike Ishiba, who used “I” frequently, Takaichi emphasized “We,” as in, “The feelings of the nine candidates were united as one”. She also engaged her audience by directly addressing them with phrases like, “Let us support each other, shall we? ”... --- ### How Cultural Curiosity Shaped My Career - Published: 2024-09-25 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/how-cultural-curiosity-shaped-my-career/ - Categories: Special As a cross-cultural communication strategist, I’ve spent years guiding others in navigating the complexities of global communication. But this journey wasn’t always straightforward. It was shaped by a series of experiences that taught me the true power of cultural curiosity. From my early days in Japan to becoming the first Japanese CSP® recipient from the National Speakers Association, cultural curiosity has been the driving force behind my success and growth.   Growing up in Japan, I was surrounded by a rich cultural heritage, yet I always felt a pull toward understanding the world beyond my borders. This curiosity led me to pursue a career at ITOCHU International in New York, where I was immediately thrust into a global environment. The fast-paced, multicultural workplace was a stark contrast to what I was used to, and I quickly realized that my success depended not just on my skills, but on my ability to understand and adapt to different cultural perspectives.   One of my earliest lessons in cultural curiosity came during a high-stakes negotiation with a Mexican Steel Manufacturer client. I approached the meeting with my usual Japanese communication style—polite, reserved, and indirect. However, I soon noticed that my approach was causing confusion and frustration. It was a turning point for me. I realized that to succeed in this environment, I needed to do more than just translate words—I needed to translate meaning and intent across cultural lines. This experience sparked a lifelong commitment to cultural curiosity. It became the cornerstone of... --- ### Learn Cross-Cultural Communication Strategies! - Published: 2024-09-11 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/learn-cross-cultural-communication-strategies/ - Categories: News Hey there! I’m Natsuyo Lipschutz, and I’m so excited to share some big news with you. If you’ve ever wondered how to really nail your message in a way that resonates across different cultures, then I’ve got something special for you. ? Mark Your Calendars! ? On Thursday, September 26th, I’m hosting an online lecture where I’ll be diving deep into the insights from my latest book, Uncover Your Message: The 3-Step Process for Presenting Your Ideas Effectively and Persuasively, Globally and Locally. And guess what? You’re invited!   Here’s What You Need to Know: ? Time: 8:00-9:00 AM (EDT) 1:00-2:00 PM (CST) 9:00-10:00 PM (JST) ? Where: Zoom Online! >> Once you register, you'll receive the Zoom link ? Language: English ? Cost: Absolutely FREE!   So, Why Should You Join Me? Well, let me ask you this: Have you ever found yourself struggling to get your point across in a meeting, only to realize that cultural differences might be at play? Or maybe you’re leading a global team and want to ensure that your message lands just right, no matter who’s on the other side of the Zoom call. If you’re nodding your head, then this event is for you. During our time together, I’ll be sharing practical cross-cultural communication strategies that you can start using immediately. Here’s a sneak peek of what we’ll cover: ? Cultural Differences in Communication: How they show up in everyday business interactions—and what you can do about it using effective cross-cultural communication... --- ### The "Who" Strategy Over "What": Unpacking Kamala Harris's DNC 2024 Acceptance Speech - Published: 2024-08-27 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/the-who-strategy-over-what-unpacking-kamala-harriss-dnc-2024-acceptance-speech/ - Categories: News On August 22, 2024, Kamala Harris delivered her acceptance speech for the Democratic Party's presidential nomination. The Democratic National Convention, held under the theme "For the People, For Our Future," spanned four days and emphasized a vision that starkly contrasts with the "pro-rich, dangerous Trump" narrative. (Note: This article is not about expressing political views but rather focuses on analyzing the speech itself. ) Focusing on "Who" Rather Than "What," While Downplaying Gender The audience was filled with women dressed in white, supporting Kamala Harris's historic bid to become the first Black Asian-American female president of the United States. White is a color that symbolizes women's rights, stemming from the women's suffrage movement of the early 20th century. In 1920, when women won the right to vote in the U. S. , suffragists wore white as a symbol of their cause. Hillary Clinton, who aimed to become the first female president in 2016, also wore white during her acceptance speech. However, Kamala Harris chose to wear a navy pantsuit on this day. In 2016, Hillary Clinton faced criticism for "using her gender to her advantage. " Harris, in contrast, decided to downplay her gender and instead focused on "who Kamala Harris is" over "What she is" or “What she is going to do”.   Let's explore how she highlighted "Who" in her speech. One of the Shortest Speeches in the Last 40 Years Before diving into the details, it’s interesting to note how short Harris's speech was. Donald Trump's speech at the Republican National Convention... --- ### Master Cross-Cultural Presentation Skills - Published: 2024-08-20 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/master-cross-cultural-presentation-skills/ - Categories: Special Imagine this: You’re standing in front of a room full of eager faces from around the globe, ready to deliver a presentation that could make or break your project. Cross-cultural presentation skills are crucial in this moment. As a cross-cultural communication strategist, I’ve been in this exact spot countless times. Here’s my journey—and the lessons I’ve learned along the way—to help you master the art of presenting to diverse audiences. Presenting to a global audience can be daunting, but it's also a thrilling opportunity to connect across cultures. The first step? Embrace the cultural dynamics at play. By understanding your audience's cultural backgrounds, you can tailor your approach to ensure your message resonates. Sharpening your cross-cultural presentation skills isn't just about avoiding missteps—it's about turning those nuances into powerful communication tools. When you get it right, your message won’t just be heard; it will be felt and understood. Next, dive into analyzing the communication styles of the cultures in your audience. For example, some cultures appreciate a direct approach, while others prefer subtlety and indirect methods. This analysis is crucial for honing your cross-cultural presentation skills. By understanding these preferences, you can adapt your message to meet your audience’s expectations, ensuring your communication is both effective and impactful. Adapting your presentation style to fit the cultural context is where your cross-cultural presentation skills truly shine. This could mean tweaking your tone, adjusting your pace, or even restructuring your presentation. By making these adjustments, you keep your audience engaged and receptive,... --- ### New York City Based International Keynote speaker, Natsuyo Nobumoto Lipschutz, Earns the Coveted CSP® (Certified Speaking Professional Designation) ™ - Published: 2024-08-13 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/new-york-city-based-international-keynote-speaker-natsuyo-nobumoto-lipschutz-earns-the-coveted-csp-certified-speaking-professional-designation/ - Categories: News New York City – The National Speakers Association® (NSA), the leading organization for the professional speaking industry, is delighted to announce that international keynote speaker, Natsuyo Nobumoto Lipschutz has earned the CSP® (Certified Speaking ProfessionalTM designation. ) Established in 1980, the CSP is the speaking professional’s international measure of speaking experience and skill. The CSP designation is conferred by NSA on accomplished professional speakers who have earned it by meeting strict criteria, including documented proficiency over a minimum of five years, positive evaluations from their clients, and must be evaluated and affirmed through a peer-review process. This designation demonstrates Natsuyo’s commitment to the profession along with their top-notch speaking ability and track record of professionalism and success. Meeting professionals and businesses who work with Natsuyo will know they are working with a true professional. “I am humbled to become the very first Japanese CSP in NSA’s history. It is also my honor to be appointed as a brand-new member of the CSP Committee. I aspire to inspire future CSP’s and aspiring speakers, especially those whose English is the second language like myself. ” Natsuyo said after learning that she passed the rigorous qualification process. Natsuyo is one of 40 professionals to earn the CSP as a member of the class of 2024 and was honored during a ceremony on August 3rd, 2024 in Denver, CO at NSA’s summer conference, Influence. “The CSP designation is the highest earned designation in the speaking profession and is incredibly difficult, but rewarding to receive. Earning this... --- ### Crafting a Powerful Presentation Opening - Published: 2024-07-31 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/crafting-a-powerful-presentation-opening/ - Categories: Special Hello, everyone! Today, we're diving into one of the most critical elements of any presentation—the opening. As a Certified Speaking Professional ("CSP"), TEDx speaker and coach, 5-time Toastmasters International speech contest winner, I can tell you that how you begin your presentation sets the stage for everything that follows. It’s your chance to capture attention, establish your credibility, and connect with your audience. Let’s explore how you can craft a powerful presentation opening that resonates across cultures and leaves a lasting impression.   Start with a Story Imagine you’re sitting in the audience, waiting for a presentation to begin. Suddenly, the speaker starts with a captivating story. Stories are universal—they connect us on a human level. Whether it’s a personal anecdote, a client success story, or a hypothetical scenario, starting with a story can draw your audience in and make your message memorable. Just like the time I shared a story about my second consulting client disaster—it was a hit!   Use a Compelling Quote A well-chosen quote can immediately set the tone for your presentation. It can be inspirational, thought-provoking, or even humorous. Make sure it’s relevant to your topic and resonates with your audience. Explain why this quote is significant to you and how it ties into your presentation. This technique can lend authority to your powerful presentation opening.   Pose a Provocative Question Engage your audience right away by asking a thought-provoking question. This not only grabs their attention but also gets them thinking about your topic... . --- ### Uncover Your Message: Now Available! - Published: 2024-07-23 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/uncover-your-message-now-available/ - Categories: Special We are thrilled to announce the official release of Uncover Your Message, now available on Amazon and Routledge! This comprehensive guide by Natsuyo is designed to help you master the art of storytelling and leadership. Packed with practical strategies, Uncover Your Message is perfect for both seasoned executives and emerging leaders looking to enhance their communication and lead with confidence. What You'll Learn: The 6C’s of Strategic Storytelling®: Clarity, Consistency, Connection, Credibility, Creativity, and Confidence. How to build and maintain confidence as a leader. Practical advice for crafting compelling stories that resonate with your audience. Techniques to effectively convey your core message and inspire action. Special Offer: To celebrate the launch, we are offering a 20% discount on Uncover Your Message until July 31, 2024. Don’t miss out on this limited-time opportunity! Click below the Amazon and Routledge to grab your copy and start transforming the way you communicate and lead.     Stay tuned for more updates and happy reading! --- ### Trump's Magnetic Appeal: Why Crowds Flock to Him - Published: 2024-07-22 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/trumps-magnetic-appeal-why-crowds-flock-to-him/ - Categories: News On July 18th, 2024, Trump delivered an unprecedented 93-minute acceptance speech at the Republican National Convention. While the latter half was his usual “Trumpism”, the first half employed an approach that had not been seen from Trump before. In this article, I’m unraveling Trump’s magnetic appeal as demonstrated in his acceptance speech. But first, let me clarify. This article is not to share my political views or take sides on a particular political party or a candidate, but I’m only focusing on analyzing his speech from a professional speaker’s point of view.   Consistent Lack of Logos Trump's Magnetic Appeal The ancient Greek philosopher Aristotle stated that "to persuade someone, three elements must be present: logos, pathos, and ethos. " These are known as the "Persuasion Triad. " Logos refers to logical appeal, pathos to emotional appeal, and ethos to ethical appeal.   For more information on the three elements of persuasion, please refer to this article (Japanese only): https://natsuyo-speech. media/speech-analysis/trump2024/target=https://natsuyo-speech. media/breakthrough-method/logospathosethos   Trump's speeches consistently lack logos, and his recent acceptance speech was no exception.   For instance, he confidently claimed that a tariff of 100-200% would be imposed on cars produced in Mexico and China. However, he completely ignored the fact that tariffs lead to increased prices for imported goods, which might counteract efforts to curb inflation. He also asserted that he would immediately resolve the inflation crisis and lower interest rates, which excited the audience. In reality, however, oil prices are influenced by international markets, such as the situation in the... --- ### Virtual Storytelling in a Global World - Published: 2024-07-17 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/virtual-storytelling-in-a-global-world/ - Categories: Special In today's interconnected world, virtual storytelling has become an essential tool for businesses, educators, and individuals looking to communicate effectively across cultural boundaries. Virtual storytelling encompasses various forms of online storytelling, including virtual speaking, writing blogs or articles using stories, sharing on social media, and creating vlogs. In a globalized world, it offers numerous opportunities but also presents unique challenges that must be navigated thoughtfully.   Opportunities in Virtual Storytelling  Reaching a Global Audience Virtual Storytelling allows you to reach a global audience with ease. The internet breaks down geographical barriers, enabling your story to be seen by diverse groups around the world. This wide reach can enhance brand awareness and engagement on an unprecedented scale. Enhancing Cultural Understanding Sharing stories digitally promotes cultural understanding and empathy. By telling stories that reflect different cultures and experiences, you can foster a more inclusive environment. This can lead to stronger connections and a more engaged audience. Leveraging Multimedia Elements Virtual Storytelling in a globalized world offers the advantage of incorporating various multimedia elements such as videos, graphics, and interactive content. These elements can make your story more engaging and memorable, appealing to different learning styles and cultural preferences.   Challenges in Virtual Storytelling Cultural Sensitivity One of the primary challenges is ensuring cultural sensitivity. Different cultures have varied norms, values, and communication styles. What might be considered humorous or acceptable in one culture could be offensive in another. It is crucial to research and understand the cultural context of your audience to... --- ### Global Team Collaboration Made Easy: Visual Time Zone Magic! - Published: 2024-06-26 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/global-team-collaboration-made-easy-visual-time-zone-magic/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Strategy Development As a passionate advocate of Global Team Collaboration, I understand the puzzle posed by time zone differences. But fret not, for I bring you some powerful strategies to tackle this challenge by applying my unique 3-step strategy called The 3A's -Acknowledge, Analyze, Adapt - so we can foster harmonious collaboration. Let's embark on a journey through the realm of international teamwork, explore the intricacies of time zones, and learn how to Adapt our diverse team effortlessly!   Embrace the Time Zone Melting Pot: The first step towards successful global team collaboration is to acknowledge the significant impact of time zones on our team dynamics. It's like a mesmerizing mosaic of different time frames, showcasing our team's global reach and potential. Let's appreciate this richness and diversity as our collective strength, rather than a hindrance.   Flexibility Unleashed: We must Adapt flexibility as our guiding principle when it comes to scheduling. Our team members span continents, after all! Alternate meeting times to accommodate all team members. For example, in week 1, you meet at 8 AM Japan time, in week 2, at 8 AM New York time, in week 3, at noon London time. By adopting a fluid approach, we ensure everyone's unique work hours are respected.   Harness the Power of Visual Time Zones: Unlock the magic of visual time zone overlays! These invaluable tools enable us to comprehend each other's local time at a glance. Say goodbye to confusion and hello to efficient scheduling.   Empower with Core Hours:... --- ### Farewell to the NSANYC Board - Published: 2024-06-18 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/farewell-to-the-nsanyc-board/ - Categories: Blog Article, Featured-top Last Friday (June 14th) was my last day as a board member of The National Speakers Association New York City Chapter (NSANYC). Back in 2017, I visited NSANYC for the first time. I was already a confident speaker at Toastmasters, and I had won Toastmasters' speech contest 5 times by then. I thought NSANYC would be just a natural transition. Yes, and No. Yes, it was a logical transition to transform from an amateur speaker to a professional speaker. No, it was NOT a "smooth" or "natural" progression. Professional speakers' quality is FAR above "good amateur speaker". I remember when I first visited NSANYC's chapter meeting, I was frightened to see a huge gap in skill level. I thought I was a good speaker. I thought I had what it takes to become a professional speaker. I thought it would be a "smooth" transition. Instead, I realized I had SO MUCH to work on to make a speaking business my career. People say, "do what scares you", right? If I wanted to become a professional speaker, I needed to surround myself with the highest level people in the industry. So I joined NSANYC. Just one month later, NSANYC hosted a speakers showcase event. I volunteered. I gave my Toastmasters contest speech. Fast forward to 2021. Then-incoming president of NSANYC, Jeanne M. Stafford reached out to me out of the blue. "What did I do wrong? ! " was my first thought. She said with her gentle, nurturing voice, "I just wanted to... --- ### Facilitation Styles Across Cultures - Published: 2024-06-13 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/facilitation-styles-across-cultures/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace Facilitation is an art that transcends borders, but the approach to effective facilitation can vary significantly from culture to culture. Understanding these differences is crucial for anyone looking to foster collaboration and drive meaningful outcomes in a global context. In this blog post, we’ll explore how facilitation styles differ between Eastern and Western cultures and how we can leverage these insights to enhance our facilitation skills. Facilitation involves guiding a group through discussions and decision-making processes to achieve a common goal. The facilitator's role is to create an environment where all participants feel comfortable sharing their ideas and where the group can work together effectively. While the core principles of facilitation are universal, the methods and approaches can differ widely between cultures.   The first step in understanding facilitation styles across cultures is acknowledging that these differences exist. In Eastern cultures, such as Japan and China, there is often a greater emphasis on harmony, hierarchy, and indirect communication. Conversely, Western cultures, like the United States and many European countries, tend to value direct communication, individualism, and egalitarianism.   Eastern Facilitation Style:   Emphasis on Harmony: In many Eastern cultures, maintaining harmony within the group is paramount. Facilitators in these settings often focus on ensuring that discussions are amicable and that consensus is reached without conflict. This can mean avoiding direct confrontation and instead finding subtle ways to address disagreements.   Respect for Hierarchy: Eastern cultures often have a more defined hierarchical structure, and facilitators need to be aware of these... --- ### Navigating Cultural Etiquette in Global Business - Published: 2024-06-13 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/navigating-cultural-etiquette-in-global-business/ - Categories: Cross-cultural Communications, Diversity in the workplace, Leadership Coaching In the vast landscape of global business, success often hinges not only on what you know, but also on how you navigate the intricate web of cultural nuances As a seasoned facilitation expert, I've gleaned invaluable insights into the art of cultural etiquette, and I'm excited to share some of these learnings with you.   The Foundation of Cultural Etiquette   At the heart of cultural etiquette lies a fundamental principle: acknowledgment. Acknowledging cultural differences is not merely a formality; it's a profound gesture of respect and understanding. Whether you're greeting a business associate in Japan with a respectful bow or engaging in small talk with colleagues in the United States, acknowledging cultural norms sets the stage for meaningful connections and fosters trust.   Unraveling the Tapestry of Cultural Diversity   The tapestry of cultural diversity is rich and multifaceted, weaving together a myriad of customs, traditions, and social norms. As facilitators in the global arena, it's essential to analyze these cultural nuances with a discerning eye.     Take the time to research and understand the cultural etiquette of the regions you engage with, paying close attention to nuances in communication styles, body language, and hierarchical structures. By delving beneath the surface, you can gain invaluable insights into the unspoken rules that govern cross-cultural interactions.   Embracing “Yes AND” mindset   In the realm of global business, adaptation is the name of the game. Embracing “Yes AND” mindset is often used in improv. You different ideas, and you build upon... --- ### The Evolution of Cross-Cultural Facilitation: Trends and Future Directions - Published: 2024-06-12 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/the-evolution-of-cross-cultural-facilitation-trends-and-future-directions/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace In today's interconnected world, the art of cross-cultural facilitation is undergoing a remarkable evolution.   As globalization continues to redefine how businesses operate and communities interact, the need for effective cross-cultural communication and collaboration has never been more pressing. In this article, we delve into the dynamic landscape of cross-cultural facilitation, shedding light on emerging trends and future directions shaping the field. Technology Integration: With advancements in technology, cross-cultural facilitation is embracing innovative tools and platforms to bridge geographical divides and creates meaningful connections.   Virtual communication platforms, augmented reality, and AI-driven translation services are revolutionizing how cross-cultural interactions occur, making it easier than ever to engage with diverse audiences across the globe. Emphasis on Diversity and Inclusion: Oganizations are recognizing the importance of embracing diversity and creating inclusive environments. Cross-cultural facilitation now places a strong emphasis on understanding and celebrating differences, promoting empathy, and creating spaces where every voice is heard and valued. By embracing diversity, facilitators can unlock the full potential of global teams and drive innovation and creativity. Cultural Sensitivity Training: As cultural awareness becomes a cornerstone of effective communication, cross-cultural facilitation is prioritizing cultural sensitivity training.   Facilitators are equipping themselves with the knowledge and skills needed to navigate cultural nuances and avoid misunderstandings. By creating cultural intelligence, facilitators can build trust, establish rapport, and bridge cultural divides more effectively. Adaptation to Virtual Environments: The shift towards remote work has prompted cross-cultural facilitators to adapt their strategies to virtual environments. Facilitating cross-cultural interactions in virtual settings requires unique approaches... --- ### Impact of Time Orientation on Global Facilitation Practices - Published: 2024-05-15 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/impact-of-time-orientation-on-global-facilitation-practices/ - Categories: Cross-cultural Communications, Diversity in the workplace In the bustling realm of global facilitation, time is more than just a ticking clock—it's a cultural compass guiding interactions and shaping outcomes. Let's delve into the intricate dance between time orientation and facilitation strategies, exploring how different cultural perspectives on time influence our approaches to collaboration and problem-solving.   Cultural Perspectives on Time in Facilitation   Time as a Fluid Concept: In some cultures, time flows like a river, with flexibility and adaptability prized over rigid schedules. This fluid time orientation encourages facilitators to embrace spontaneity and allow discussions to unfold naturally.  By acknowledging and respecting this cultural perspective on time, facilitators can foster a more relaxed and open atmosphere conducive to collaboration.   Time as a Precious Resource: Conversely, other cultures view time as a finite resource to be carefully managed and maximized. Punctuality is paramount, and facilitators must prioritize efficiency and productivity in their sessions.   Adhering to strict agendas and timelines ensures that participants' time is valued and respected, leading to focused and goal-oriented discussions.   Time as Cyclical and Holistic: In cultures with a cyclical time orientation, past, present, and future are interconnected, forming a holistic view of time. Facilitators operating within this framework emphasize continuity and tradition, drawing on historical insights to inform present decisions.   By recognizing the cyclical nature of time, facilitators can cultivate a sense of heritage and interconnectedness among participants, fostering a deeper understanding of complex issues.   Time as Linear and Progress-Oriented: On the other hand, cultures with a linear time... --- ### The Art of Inspiring Teams Across Borders - Published: 2024-05-01 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/the-art-of-inspiring-teams-across-borders/ - Categories: Cross-cultural Communications, Diversity in the workplace, Leadership Coaching In today's globalized world, the boundaries between countries are becoming increasingly blurred, and businesses are expanding their operations across borders like never before. While this presents exciting opportunities for growth and innovation, it also brings unique challenges, particularly when it comes to managing teams from diverse cultural backgrounds and inspiring teams across borders.     As a Cross-cultural Communication Strategist and Certified Speaking Professional (? ? ? ? ? ? ? ? ? ? ? ? ® ), I've had the privilege of working with organizations around the world to navigate these challenges and encourage collaboration across borders. In this blog, I'll share insights and strategies for inspiring teams across borders, creating synergy and unlocking the full potential of your global workforce.   The first step in inspiring teams across borders is to Acknowledge your differences and embrace diversity wholeheartedly. Recognize that each team member brings a unique perspective shaped by their cultural background, experiences, and values.     Instead of viewing these differences as obstacles, see them as opportunities for learning and growth. Encourage open dialogue and create a safe space where team members feel valued and respected for their individual contributions.   Cultural intelligence, or CQ, involves the capacity to Analyze and comprehend cultural distinctions adeptly.   As a leader, it's essential to invest in developing your own CQ and to promote its development within your team.     Encourage curiosity and empathy towards other cultures, and provide resources such as cross-cultural training and coaching to help team members build their cultural competence. By promoting cultural intelligence, you can bridge cultural divides and foster... --- ### Natsuyo on "One Giant Leap" at Spring Conference! - Published: 2024-04-21 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/natsuyo-on-one-giant-leap-at-spring-conference/ - Categories: News Prepare for a leap into the extraordinary as District 119 announces its Spring Conference, themed "One Giant Leap," scheduled for May 18-19, 2024. Set against the backdrop of 47 W 34th St. , New York, NY, this event promises to be a launchpad for ambitious ideas and collective achievements. After conquering the challenges of online and hybrid events, District 119 invites members to embrace a mindset of monumental thinking. The conference aims to inspire attendees to aim high, dream big, and reach for the extraordinary. What to Expect: Communication, Leadership & Club Achievement Focus Training (Workshops): Engage in enriching workshops designed to sharpen communication skills, enhance leadership abilities, and celebrate club achievements. Networking Opportunities with Peers: Connect with like-minded individuals, share experiences, and forge valuable connections that transcend geographical boundaries. Recognition & Celebration of District Accomplishments: Celebrate the remarkable achievements of District 119 members and clubs, highlighting dedication and excellence in communication and leadership. District Speech Contests Finals: Witness the culmination of talent and skill as finalists compete in captivating speech contests, showcasing the power of effective communication. Meals Included - Lunch & Dinner: Enjoy delicious meals provided during the conference, fueling both body and mind for an immersive experience. Join the Journey: Embrace the "One Giant Leap" theme and embark on a journey of boundless possibilities. It's time to transcend limitations, envision the unimaginable, and turn aspirations into reality. District 119 invites you to join this transformative experience and be part of a community dedicated to pushing boundaries and achieving... --- ### How to Master Global Facilitation Skills for Diverse Team Success? - Published: 2024-04-19 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/how-to-master-global-facilitation-skills-for-diverse-team-success/ - Categories: Cross-cultural Communications, Diversity in the workplace, Leadership Coaching Last week, I facilitated a visionary workshop titled "Future Vision Workshop" for a client company, and what unfolded over two intense days was nothing short of extraordinary. Global Facilitation Skills Picture this: a melting pot of leaders from across the globe, each with their unique background, language fluency, and professional expertise. As the facilitator, my mission was clear—to harness the power of global facilitation skills and guide this diverse ensemble towards a unified strategic vision.   You may wonder. How does one bridge the gap between diverse cultures, languages, and hierarchical structures to co-create a future that resonates universally? The key? My reliance on active listening, analytical prowess, and the ability to pivot – essential skills for facilitators navigating such complexities.   Day 1 kicked off with high hopes and ambitious goals, and everything was going well... . until the very last activity that day. One participant voiced her concern. “I don’t get this framework. ” Then cracks began to surface. “Actually, I’m not sure if I’m understanding either... ” “Me too... ”   The chosen discussion tool fell flat, leaving participants confused. Why did this happen? I asked myself, while reflecting on my facilitation using the 3A’s (my cross-cultural communication model).   It was my “assumption”. As you may have heard me in my signature keynote, in a cross-cultural situation, “assumptions” are the number one killer factor of misunderstandings, mistakes, and mistrust. I had been training this client company’s leaders. I “assumed” that they had mastered the chosen discussion tool. With this assumption, I jump-started... --- ### International Day of Elimination of Racial Discrimination - Published: 2024-03-28 - Modified: 2025-04-09 - URL: https://natsuyolipschutz.us/international-day-of-elimination-of-racial-discrimination/ - Categories: Cross-cultural Communications, Diversity in the workplace In celebration of International Day of Elimination of Racial Discrimination, we stand together to reaffirm our commitment to building a world free from prejudice, bias, and discrimination. As a Cross-cultural Communication Strategist, I believe it's crucial to address the pressing issue of racial discrimination and work towards fostering inclusive environments where diversity is celebrated and valued. In this blog post, we'll explore the importance of eliminating racial discrimination, discuss its impact on individuals and communities, and outline actionable steps we can take to promote equality and understanding. International Day of Elimination of Racial Discrimination Understanding the Impact of Racial Discrimination: Racial discrimination remains a pervasive issue in societies around the world, affecting individuals of all ages, backgrounds, and ethnicities. It perpetuates inequalities, undermines social cohesion, and hinders economic and cultural progress. The scars of discrimination run deep, leaving lasting emotional and psychological effects on its victims, while also eroding trust and empathy within communities. In my role as a cross-cultural communication expert, I have developed the 3A’s, the effective cross-cultural communications method, Acknowledge-Analyze-Adapt, we Acknowledge that effective communication plays a pivotal role in addressing racial discrimination. By fostering open dialogue, promoting empathy, and challenging stereotypes, we can break down barriers and promote mutual understanding among diverse groups. Promoting Inclusive Environments: Creating inclusive environments where everyone feels valued and respected is essential in combating racial discrimination. As individuals and organizations, we must actively promote diversity, equity, and inclusion in all aspects of our lives. This includes implementing anti-discrimination policies, providing diversity... --- ### Natsuyo Lipschutz, Japanese Speaker Makes History as First Ever Recipient of Coveted CSP® Title - Published: 2024-03-18 - Modified: 2024-06-06 - URL: https://natsuyolipschutz.us/natsuyo-lipschutz-japanese-speaker-makes-history-as-first-ever-recipient-of-coveted-csp-title/ - Categories: News In a groundbreaking achievement, we are thrilled to announce that Natsuyo Lipschutz has become the very first Japanese individual to be awarded the esteemed Certified Speaking Professional (CSP®) title! This prestigious recognition, often likened to the "Academy Award" for Professional Speakers, marks a monumental milestone not only in Natsuyo Lipschutz's career but also in the realm of international speaking excellence.   Known for Natsuyo Lipschutz's captivating keynote speeches and transformative corporate training sessions, Natsuyo Lipschutz has long been a dedicated member and board member of the New York City chapter of the National Speakers Association (NSA), the largest professional speakers’ association worldwide.   The CSP® designation, established by NSA, stands as the international benchmark for professional platform skill, demonstrating a proven track record of speaking expertise and experience. With an evaluation process characterized by its thoroughness and rigor, achieving CSP® status is no small feat—less than 17% of NSA members worldwide hold this distinguished title. Natsuyo Lipschutz Certified Speaking Professional   Natsuyo Lipschutz, a non-native English speaker, courageously embraced the challenge despite the odds stacked against them. Throughout the rigorous application process, Natsuyo Lipschutz battled imposter syndrome, lack of confidence, and overwhelming moments. However, determination prevailed, leading to an exceptional milestone in Natsuyo Lipschutz's career.   A pivotal aspect of the evaluation process was the submission of a live video recording of a keynote speech, lasting a minimum of 40 minutes. Natsuyo Lipschutz chose a particularly poignant moment to showcase their speaking prowess—a keynote delivered in Chicago, just hours after... --- ### Pi Day Diversity: Blending Math with Cultural Connections - Published: 2024-03-14 - Modified: 2024-06-06 - URL: https://natsuyolipschutz.us/pi-day-diversity-blending-math-with-cultural-connections/ - Categories: Cross-cultural Communications, Diversity in the workplace, Persuasive communication techniques Get ready to celebrate Pi Day Diversity with a twist! While March 14th (3/14) is typically all about math, let's explore something sweeter this year. Beyond the numbers, there's a whole world of connections and diversity waiting to be explored.  So, instead of just crunching numbers, let's embark on a journey where the infinite marvels of Pi meet the rich tapestry of cross-cultural strategy. In this blog post, we'll blend math with culture, offering insights that'll tantalize both your mind and soul. Get ready for a Pi Day Diversity treat like no other!   As we commemorate Pi Day Diversity, let's remember that just as Pi is a universal constant in mathematics, there are fundamental human values and needs that transcend cultural boundaries. We can leverage these shared elements to bridge the gaps between diverse communities, recognizing that beneath our cultural differences, we are all connected by our common humanity.   Pi's infinite and non-repeating decimal expansion mirrors the infinite diversity of cultures around the globe. We should understand that diversity is not only inevitable but also enriching. By celebrating cultural differences rather than fearing them, organizations and communities can tap into a wealth of perspectives and ideas, cultivating innovation and growth.   Pi's association with circles reminds us of the interconnectedness of our world. Similarly, we should operate within interconnected circles of influence, navigating the dynamics between different cultural groups. By identifying common ground and encouraging dialogue among diverse communities, we can build bridges and promote collaboration.   Just as... --- ### Natsuyo in All in a Day's Work - Published: 2024-03-01 - Modified: 2024-03-05 - URL: https://natsuyolipschutz.us/natsuyo-in-all-in-a-days-work/ - Categories: News Natsuyo in All in a Day's Work Excited to share my recent podcast episode! Tune in as I chat with Yebu Ji about cross-cultural communication strategies and embracing diversity in the workplace. Natsuyo in All in a Day's Work   As the founder of ASPIRE Intelligence and a professional public speaking coach, I help global organizations foster cultural inclusion and effective communication. Join me as I share colorful stories and insights from my journey as a bilingual keynote speaker, TEDx speaker, Toastmasters champion, best-selling author, strategy consultant, cancer survivor, and ballroom Latin dancer.   Click the play button below to listen now! Ready to learn the 3-step process to bridge cultural gaps?   --- ### Cultural Time Perspective: How Cultures Value and Use Time - Published: 2024-02-28 - Modified: 2024-03-05 - URL: https://natsuyolipschutz.us/cultural-time-perspective-how-cultures-value-and-use-time/ - Categories: Cross-cultural Communications Have you ever pondered the diverse beats and rhythms that resonate in the dance of time across cultures, exploring the fascinating concept of Cultural Time Perspective? Much like deciphering a captivating musical composition, each culture contributes its unique notes, crafting a symphony of temporal experiences. Today, join us on an enthralling journey as we unravel the intricate threads of time, delving into the vibrant cultures of certain communities. Together, we'll decode the layers, explore cultural perspectives, and unveil how these diverse views shape global interactions, emphasizing the captivating dance of precision and dynamism within our Cultural Time Perspective. Let's Dive In! In the Land of the Rising Sun, time is a cultural treasure, and understanding its nuances unveils profound insights into the Japanese Cultural Time Perspective. Punctuality goes beyond a habit- it signifies respect and positive relationships. If a train is delayed by 1 minute, you'll hear a sincere apology through a PA system. If the party invitation says the party is from 6 pm to 8 pm, the Japanese will arrive at 5:55 pm and leave at 8 pm precisely. In speaking, the concept of "間（Ma）", or "pause", celebrates the beauty of pauses, urging us to appreciate the spaces between moments. In the workplace or personal life, "以心伝心（Ishin Denshin）," is a time saver. It means "telepathy" or "heart-to-heart communication. " It conveys the idea of understanding or communicating with someone else without the need for words, as if transmitting thoughts or feelings directly from one heart to another. It's a... --- ### How to Use and Avoid Cultural Humor - Published: 2024-02-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-use-and-avoid-cultural-humor/ - Categories: Cross-cultural Communications Humor, a universal language, holds the incredible ability to forge connections and bridge gaps. However, when it comes to cultural humor, we navigate a vibrant tapestry demanding finesse and cultural acuity.     Join us on a captivating journey as we delve into the realm of cultural humor, mastering the art of its use, appreciation, and graceful navigation. Learn to skillfully weave laughter with respect and cultural sensitivity in this exploration of "Cultural Humor. "   Laughter knows no cultural boundaries and a well-crafted cultural joke can resonate universally, creating a sense of shared humanity. Understanding the universal aspects of humor forms the bedrock of successful cross-cultural comedic interactions.   The essence of cultural jokes lies in their context. What may be humorous in one culture could be perplexing or offensive in another. Delve into the cultural context to ensure your joke lands well, creating laughter rather than discomfort.   Each culture carries its own set of taboos and sensitivities. Skilled humorists traverse this terrain with caution, steering clear of topics that might unintentionally offend. Acknowledge the boundaries and respect the diversity in cultural perspectives.   While cultural jokes can be amusing, reliance on stereotypes can lead to misunderstanding and reinforce biases. Analyze the underlying messages of your jokes, striving for humor that uplifts rather than perpetuates harmful stereotypes.   Flexibility in adapting your humor to different cultural settings is key. A joke that resonates in one cultural context may require adaptation for another audience. Embrace the art of adapting your comedic... --- ### Cultural Differences in Decision Making - Published: 2024-02-02 - Modified: 2024-02-02 - URL: https://natsuyolipschutz.us/cultural-differences-in-decision-making/ - Categories: Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching In an interconnected world, understanding cultural diversity's impact on decision-making is crucial. Let's explore how cultural disparities affect decision-making processes and strategies to navigate them effectively:   Cultural Influences on Decision-Making: Unveiling Diverse Approaches Different cultures possess unique decision-making frameworks, ranging from group consensus to hierarchical structures. Delve into how these distinctions shape decision-making.   Impact of Values and Beliefs: Understanding Cultural Values Cultural values significantly influence decision-making. How do values like individualism and collectivism shape decision-making approaches across cultures?   Risk Assessment Across Cultures: Embracing Risk-Taking or Adopting Caution Diverse risk tolerance levels across cultures impact decision-making. Learn how cultures perceive and approach risk in decision-making scenarios.   Communication Styles' Role: Navigating Cultural Communication Norms Communication disparities impact decision-making. Discover how high-context and low-context cultures differ in communication and its impact on decision-making.   Time Orientation in Decision-Making: Future vs. Present Focus Explore how cultural perceptions of time influence decision-making - whether future-oriented or rooted in the present.   Strategies for Effective Navigation:   Embrace Diversity: Create inclusive environments valuing diverse decision-making perspectives.   Tailor Communication: Adapt communication styles to bridge cultural divides for clarity and understanding.   Mitigate Unconscious Bias: Recognize and counter inherent biases affecting decision-making processes.   Continuous Learning: Foster a culture of learning about diverse cultures to adapt decision-making strategies.   Collaborative Flexibility: Encourage collaboration in diverse teams, leveraging strengths for comprehensive decisions. To excel in diverse decision-making environments, enroll in my e-learning program "The Art of Persuasive Speaking in Global Business" and deepen your... --- ### Cultural Insights into Global New Year's Resolutions - Published: 2024-01-17 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/cultural-insights-into-global-new-years-resolutions/ - Categories: Cross-cultural Communications, Diversity in the workplace Hey there! As we gear up for another exciting year, let's dive into the fascinating world of Cultural Insights into Global New Year's Resolutions. It's pretty amazing how various societies worldwide approach the whole resolution-setting tradition, isn't it? We all share this drive for self-improvement and growth through Cultural Insights into Global New Year's Resolutions. But here's the fun part: each culture adds its own unique twist to this journey. It's like a colorful quilt made of different beliefs and traditions that shape how we set our goals. I just came back from Japan after spending the festive New Year's celebration with friends and family. One significant New Year's tradition in Japan is "hatsumode," which is the first visit to a shrine or temple in the New Year. Many people go to pray for good fortune, health, and success in the coming year during hatsumode. While at the shrine or temple, some individuals may also express their personal goals or aspirations for the year. Similarly, in the United States, setting Cultural Insights into Global New Year's Resolutions is a widespread tradition. Many Americans see the start of a new year as a chance for a fresh beginning and an opportunity to enhance various aspects of their lives. This tradition typically involves individuals reflecting on the past year, pinpointing areas for personal growth or positive change, and setting specific goals for the upcoming year. In the Philippines, New Year's Resolutions are also a common practice, and many Filipinos enthusiastically embrace the... --- ### Empathy in Cross-Cultural Communication: A Crucial Role - Published: 2023-12-28 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/empathy-in-cross-cultural-communication-a-crucial-role/ - Categories: Cross-cultural Communications, Diversity in the workplace, Persuasive communication techniques In the intricate web of cross-cultural communication, Empathy in cross-cultural communication stands as a cornerstone, fostering understanding and connection across diverse cultural spectrums.     Join me as we delve into the pivotal role of empathy in cross-cultural communication and glean insights from expert perspectives on nurturing this essential skill.   The Significance of Empathy   Empathy serves as a universal language transcending cultural barriers. Explore its profound significance in building bridges of understanding and forging deeper connections across diverse cultural landscapes.   Empathy's Foundation   Begin with cultural awareness. Empathy flourishes when we acknowledge, understand, and respect different cultural norms, traditions, and perspectives, laying the groundwork for harmonious communication.   Empathy in Understanding Perspectives   At its core, empathy thrives through active listening. Engage earnestly, listening not just to words but to comprehend cultural nuances, fostering a space where every voice feels heard and valued.   Empathy in Appreciation   Empathy allows us to embrace differences with understanding and respect. It encourages appreciation for diverse viewpoints and customs, nurturing an environment of inclusivity and mutual regard.   Empathy in Expression   Practice thoughtful communication, considering how messages might be perceived across diverse cultures. Cultivate clarity and sensitivity in expression to ensure intentions are conveyed with empathy and respect.   Nurturing Empathy Through Exploration   Foster curiosity and a thirst for learning about diverse cultures. Engage in meaningful conversations, demonstrating empathy through genuine interest in understanding various cultural norms and perspectives.   Empathy in Adaptation   Empathy involves adaptability. Be open... --- ### Patience in Cross-Cultural Communication - Published: 2023-12-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/patience-in-cross-cultural-communication/ - Categories: Cross-cultural Communications, Diversity in the workplace, Persuasive communication techniques Patience in cross-cultural communication emerges as a fundamental virtue in the dynamic landscape, fostering understanding, respect, and harmony across diverse cultures. Join me in unraveling the pivotal role of patience in navigating the intricacies of cross-cultural interactions and discovering strategies to cultivate this essential skill for effective communication worldwide.   Understanding Cultural Variances: The Foundation of Patience   Patience begins with understanding. Embrace the diversity of cultural norms, values, and perspectives. Appreciate the differences that shape various cultural landscapes, laying the groundwork for patient and respectful communication.   Active Listening: Nurturing Empathy and Understanding   At the core of patience lies active listening. Engage with intent, listening not just to words but also to understand the underlying cultural nuances. Allow every voice to be heard, fostering empathy and mutual respect.   Embracing Cultural Differences: Fostering Empathy   Acknowledge and respect differences in communication styles and customs. Patience enables the appreciation of diverse perspectives without haste or judgment, creating an environment of empathy and understanding.   Thoughtful Communication: Bridging Cultural Divides   Practice thoughtful communication, considering how messages may be interpreted across various cultures. Cultivate clarity in expression, ensuring that intentions are conveyed respectfully and comprehensively.   Curiosity and Learning: The Patience to Understand   Cultivate curiosity and a hunger for learning about different cultures. Engage in meaningful conversations, showcasing patience in the pursuit of understanding diverse cultural norms and perspectives.   Adaptability and Flexibility: Embracing Cultural Variations   Patience involves adaptability. Be open to adjusting communication styles and practices to... --- ### Conflict Resolution in Global Teams - Published: 2023-11-29 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/conflict-resolution-in-global-teams/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Strategy Development In the dynamic landscape of global business, the synergy and collective brilliance of diverse teams are the driving forces behind innovation and success.   However, as we unite from diverse corners of the globe, conflicts in conflict resolution may arise, ignited by disparities in cultural norms, communication styles, and perspectives. Let's dive into the art of solving conflicts in global teams. Our goal? To bring people together and make unity the star of the show, no matter the differences.   Cultural Comprehension Cultural diversity is the heart of global teams, but it can also be the wellspring of conflicts. The journey toward resolution begins with understanding the cultural perspectives of team members. Recognize that assertiveness in one culture might be perceived as aggression in another. Fostering cultural empathy lays the groundwork for resolving conflicts.   The Melody of Active Listening Active listening is the rhythm of harmonious conflict resolution. Encourage team members to engage in active listening, ensuring that every voice not only finds an audience but also resonates with understanding. This practice nurtures a sense of inclusion and respect, even when faced with differing viewpoints.   Facilitating Resolution Introduce the role of a facilitator, a neutral third party skilled in guiding discussions and facilitating constructive conflict resolution. Facilitators stay neutral, manage the communication process, bridge differences, and maximize team productivity, ensuring that conflicts are addressed with impartiality.   Discovering Common Ground Conflicts often arise from diverse approaches and methodologies. Unite your global team by identifying shared goals and objectives... . --- ### Facilitating Remote Team Building in Global Teams - Published: 2023-11-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/facilitating-remote-team-building-in-global-teams/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Strategy Development Remote Team Building is more than just a challenge—it's an opportunity to foster connection across borders.   Join us on this empowering journey as we explore facilitative strategies for remote team building that bring global teams together through my 3-step process called The 3A's - Acknowledge, Analyze, and Adapt.   Acknowledging the Global Distance Our voyage begins with Acknowledging—the foundation of remote team building. It's about recognizing that within global teams, physical distance is often a factor. Acknowledging means understanding that while team members may be miles apart, their goals, aspirations, and the desire for connection remain the same. It's an invitation to recognize the common ground that transcends borders.   Analyzing the Dynamics of Remote Collaboration As we journey deeper, the Analyze element comes into play. Just as a detective uncovers clues, we examine the nuances of remote collaboration within global teams. Analyzing involves understanding the unique challenges and opportunities presented by remote work. It's about recognizing that while technology bridges gaps, it also requires a profound appreciation of the dynamics that shape it.   Adapting for Stronger Global Connections Adaptation, the final note, empowers us to navigate the virtual landscape of global teams with grace. It's not about replicating the traditional office environment but about adapting to the digital realm with strategies that foster connection. Adaptation means finding innovative ways to build strong, global connections and create a virtual environment where collaboration thrives.   Elevate Your Remote Team Building Skills Ready to embark on your journey to becoming... --- ### How to Express Appreciation in Different Cultures - Published: 2023-10-25 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-express-appreciation-in-different-cultures/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace In today's globalized landscape, cultivating the ability to express appreciation across cultures transcends mere politeness—it serves as a vital conduit to forge profound connections and foster cross-cultural cohesion.   Embark with me on this transformative expedition where bridges of understanding are built, and the tapestry of humanity is celebrated.   The Universal Language: A Sincere Smile A warm, sincere smile is a universal gesture of appreciation. Across cultures, it conveys warmth, friendliness, and acknowledgment. Let your smile be your first ambassador of gratitude.   Words of Thanks: Multilingual Expressions Languages may differ, but the sentiment of gratitude remains constant. Learn simple phrases of thanks in the languages of your colleagues or friends. A heartfelt "Thank you" or "Gracias" transcends borders and resonates deeply.   The Gift of Time: Quality Moments In some cultures, the most treasured gift is time. Invest your presence in meaningful interactions. Share a cup of tea, engage in conversation, or simply be there when needed. In a busy world, your time speaks volumes.   The Art of Gifting: Thoughtful Tokens Gift-giving customs vary, but the intention behind them is universal—to show appreciation. Explore the gifting traditions of different cultures and offer thoughtful tokens of gratitude. From flowers to small tokens of appreciation, these gestures bridge gaps and build bonds.   Acts of Service: A Helping Hand Actions often speak louder than words. Offer your assistance when needed. Help with tasks, lend a hand during challenging times, or volunteer your time to support a cause. Acts of... --- ### The Art of Giving Cross-Cultural Feedback - Published: 2023-10-11 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-art-of-giving-cross-cultural-feedback/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace In the global arena where cultures converge, giving cross-cultural feedback isn't merely a communication skill—it's a craft that revolves around Acknowledge, Analyze, and Adapt.   Join us on this illuminating journey, as we explore the intricacies of providing cross-cultural feedback that transcends borders and fosters growth.   Cultural Dynamics in Feedback The first step in this voyage is Acknowledging—the foundation of cross-cultural feedback. It's about recognizing that beneath the surface of every culture lies a unique set of values, norms, and communication styles. Acknowledging means understanding that the way feedback is perceived varies widely. It's an invitation to cultural awareness, where we respect and honor diverse perspectives.   Receive Feedback Gracefully Feedback is a two-way street. Cultivate active listening skills when receiving feedback from individuals from different cultures. Allow them to express their thoughts and concerns, demonstrating your commitment to mutual growth.   The Power of Specifics Vague feedback can be misinterpreted or overlooked. Be specific in your observations and recommendations. Use concrete examples to illustrate your points, ensuring clarity and actionable takeaways.   Nuances of Cultural Feedback As we delve deeper, the Analyze element comes into play. Just as a detective unravels a mystery, we examine cultural nuances to discern the threads of feedback. Analyzing involves delving into the cultural context that shapes how feedback is given and received. It's about recognizing that what may be seen as constructive in one culture could be perceived as harsh in another.   Beyond Words When it comes to cross-cultural feedback, it's... --- ### Cross-Cultural Respect: Navigating the Path Ahead - Published: 2023-09-26 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/cross-cultural-respect-navigating-the-path-ahead/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace Navigating these cross-cultural respect and sensitivity is paramount to fostering understanding and harmonious interactions. In our increasingly interconnected world, the tapestry of humanity is woven with threads of diverse cultures, beliefs, and traditions. Let's embark on a journey to uncover the art of being respectful across cultures, ensuring that your interactions are like a well-composed symphony, resonating across boundaries.   Understanding the Tapestry: Cultural Sensitivity 101 The first step on this journey is Acknowledging—the cornerstone of cultural respect. It's about recognizing that beneath each cultural expression lies a tapestry of values, histories, and perspectives. It's seeing beyond the surface, and understanding that a gesture, a word, carries profound meaning. Through Acknowledgment, we invite cultures into our awareness and enrich our perspective. The Dance of Communication: Listen and Learn As we delve deeper, the Analyze element comes into play. Just as an anthropologist unravels the intricacies of society, we examine cultural nuances to discern the threads of tradition. Analyzing means seeking to understand the reasons behind customs and rituals. It's about diving into the "why" and decoding the layers of significance that often elude the casual observer.   Walk a Mile in Their Shoes: Empathy as a Bridge Empathy, the bridge that spans cultures, requires you to step into another's reality. Imagine their struggles, hopes, and dreams. Empathy humanizes cultural differences, erasing lines that might otherwise divide. It's an invitation to appreciate the beauty of diversity and find common ground amid disparities.   Embracing Gestures of Respect: Etiquette and Beyond Every... --- ### Don't Reduce Your Accent. Enhance It! - Published: 2023-09-25 - Modified: 2023-09-28 - URL: https://natsuyolipschutz.us/dont-reduce-your-accent-enhance-it/ - Categories: News ? ? ? ? '? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? '? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? . ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ! ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 6? ? ? ? ? ? ? ?   Is your accent hindering your full potential when you present? What if you can turn your accent from weakness to strength? In this LinkedIn Live, I will share my strategy as a non-native English-speaking professional speaker to turn my "non-nativeness" into my unique brand, and ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? will share practical tips to improve your communication ability as an accent and communication coach. Join our free-flowing conversation and learn to present confidently in global business.   Date & Time: Friday, October 6th at 9 AM ET/ 8 AM CT/ 10 PM Japan Duration: 30 minutes CLICK THIS LINK TO ATTEND >> https://lnkd. in/gAJGxTc7  --- ### Managing Expectations in Cross-Cultural Communication - Published: 2023-09-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/managing-expectations-in-cross-cultural-communication/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Diversity in the workplace In Cross-cultural communication, where diverse worlds converge, managing expectations isn't just a skill; it's an orchestra of Acknowledging, Analyzing, and Adapting—the three harmonious notes that compose a symphony of understanding. Let's embark on this journey, exploring the intricate dance of expectations and the artistry of cultural awareness.   Acknowledging the Tapestry of Expectations   Before the curtains rise on any cross-cultural interaction, the foundation is laid by Acknowledging—the first note in our composition. Acknowledgment transcends the superficial and delves into the underlying currents of cultural norms, values, and preconceptions. It's about seeing the world through varied lenses, understanding that each culture whispers its unique set of expectations.   Analyzing the Interwoven Threads   As we delve deeper, we encounter Analyzing—the second note. Just as a painter dissects shades to craft a masterpiece, we scrutinize cultural nuances. Expectations can be insidious, hidden beneath a facade of universality. It's in the Analyzing that we uncover the subtleties—a raised eyebrow, a nod, a pause—that articulate expectations, oftentimes unsaid. It's about understanding the unspoken and deciphering the intricate choreography.   Adapting with Grace and Finesse   Finally, we reach the crescendo—Adapting—the third note. It's here that we don the garb of a cultural chameleon, shifting our stance and tone, aligning ourselves with the rhythm of our interlocutors. Adapting isn't just about molding oneself to fit; it's about evolving while maintaining authenticity. It's about appreciating differences without losing sight of your own narrative.   Crafting an Interconnected Melody   In the grand tapestry of cross-cultural... --- ### Unlocking the Power of Storytelling - Published: 2023-09-03 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/unlocking-the-power-of-storytelling/ - Categories: News Bronx Advanced Speakers Presents: The 6C’s of Strategic Storytelling® Join us for an inspiring evening of discovery and transformation as we delve into the profound impact of storytelling on our lives and businesses. We believe that stories have the power to shape our perspectives, connect us with others, and drive positive change. In this enlightening event, we are excited to introduce our esteemed speaker, Natsuyo Lipschutz, Cross-Cultural Communications Strategist, International Keynote Speaker, and Presentation Coach based in the heart of New York City.   Event Highlights: Date: 12 September 2023, Tuesday Time: 7:00 PM Location: Bronx Advanced Speakers, 177 Dreiser Loop Second Floor Room #5, Co-op City, New York 10475 (Short walk from Rombouts Ave Co-op City Blvd Triangle Plaza Municipal Credit Union)     Why Stories Matter: In a world that thrives on connection and communication, stories are the threads that weave us together. Stories have an innate ability to connect the personal to the universal, making them an invaluable tool for fostering understanding and empathy. Join us as Natsuyo Lipschutz shares her insights on how embracing your Failures, Firsts, Flaws, and Frustrations can lead to transformative communication that resonates with your audience.   Key Takeaways: Learn how to craft stories that resonate and leave a lasting impact. Understand the role of vulnerability in effective communication. Discover strategies to break through cultural barriers and become a world-class business leader.   About Natsuyo Lipschutz: Natsuyo Lipschutz is a seasoned Cross-Cultural Communications Strategist, International Keynote Speaker, and Presentation Coach based in... --- ### Embrace the Journey of Cultural Diversity Exploration - Published: 2023-08-17 - Modified: 2023-08-17 - URL: https://natsuyolipschutz.us/embrace-the-journey-of-cultural-diversity-exploration/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching, Strategy Development Greetings, Fellow Explorers of Our Diverse Global Community!     Today, I invite you to embark on a captivating journey of Cultural Diversity Exploration. In this transformative experience, we will delve into the beauty of cross-cultural understanding, forging meaningful connections that transcend borders. As a seasoned Cross-Cultural Communication Strategist, I am excited to offer you invaluable insights and strategies to navigate this enriching Cultural Diversity Exploration. Together, let's cultivate curiosity, embrace active listening, and challenge our common sense to foster a truly inclusive worldview. Cultivate Curiosity At the heart of Cultural Diversity Exploration lies curiosity. Embrace the mindset of an inquisitive learner, asking thoughtful questions and seeking to acknowledge the intricacies of different cultures. Embracing curiosity allows us to dismantle barriers and foster mutual respect.   Active Listening as a Superpower As we engage with individuals from diverse backgrounds, let us hone our superpower of active listening. By truly absorbing not only the words but also the emotions, experiences, and perspectives behind them, we can establish authentic connections and empathize profoundly.   Challenge Your Common Sense Recognize that cultural biases and assumptions exist within us all. As strategists of cross-cultural communication, it is essential to analyze and confront these biases head-on. Embracing the idea of multiple valid perspectives allows us to break down barriers and cultivate a more inclusive worldview. Remember. In a cross-cultural situation, your common sense may not be so common. 　   Fearlessly Wander with an Open Heart For the intrepid souls among us, Cultural Diversity Exploration unfolds opportunities... --- ### Maximizing Virtual Collaboration - Published: 2023-07-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/maximizing-virtual-collaboration/ - Categories: Blog Article, Cross-cultural Communications, Persuasive communication techniques, Presentation Coaching, Strategy Development As a Cross-Cultural Communication Strategist, I specialize in helping global team leaders overcome the challenges of maximizing virtual collaboration. In today's interconnected world, effectively working with team members from diverse cultures and backgrounds is essential for success. In this blog post, I will share valuable strategies and techniques that can help global team leaders enhance virtual collaboration, foster strong communication, and build cohesive teams across cultures. If you're ready to take your virtual collaboration to the next level, book a strategy call with me today.   Embrace Cultural Sensitivity: As a Cross-Cultural Communication Strategist, I cannot stress enough the importance of embracing cultural sensitivity as the foundation of your virtual collaboration strategy. Acknowledging and respecting the cultural differences within your team creates an inclusive environment where every team member feels valued and understood.     Adapt Communication Styles: Effective cross-cultural communication requires adaptability. Different cultures have distinct communication preferences and styles. As a leader, it is crucial to adapt your communication style to meet the needs of each team member. By doing so, you ensure that messages are clear, respectful, and culturally appropriate. You may read here 5 ways to use repetition for persuasive communication for more tips.   Foster Virtual Relationship-Building: Building strong relationships within a virtual environment is crucial for effective collaboration. As a Cross-Cultural Communication Strategist, I encourage you to create opportunities for virtual relationship-building activities that go beyond work-related discussions. By fostering trust, camaraderie, and mutual understanding, you strengthen the team's cohesion despite physical distance.     Establish... --- ### The Power of “Good” Questions - Published: 2023-07-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-power-of-good-questions/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching, Strategy Development The art of asking good questions has become a game-changer in today's world, where businesses operate across borders and cultures. With the increasing importance of navigating the complexities of cross-cultural collaboration, the ability to ask "good" questions has become more crucial than ever.   As a Cross-Cultural Communication Strategist, I have witnessed firsthand the transformative impact that effective communication can have on global teams.     What are “good” questions, you may ask? That’s a good question to start! !   There are 4 types of questions - light questions, bad questions, heavy questions, and good questions.   Light questions break the ice. They are “getting to know you” questions, such as “Where did you grow up? ” or “How was your weekend? ”. People are willing to answer light questions, however, answers to light questions may not give you deep insights into this person yet.   Bad questions freeze the ice... ! They completely ignore your relationship with the other person, such as “How much money do you earn? ”, or “Why aren’t you married yet? ”. People are definitely not willing to answer bad questions, and you won’t receive any insights.     Heavy questions are slightly different. They may feel “heavy” or “painful”, like “Why do you think you keep making the same mistake over and over? ”. People may not be so willing to answer heavy questions, but they get the other person to think deeper, and give both of you deep insights. Therefore, heavy questions could be useful IF you have already built a trusting... --- ### Cross-Cultural Communication in the Age of Remote Work - Published: 2023-06-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/cross-cultural-communication-in-the-age-of-remote-work/ - Categories: Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching, Presentation Coaching As a cross-cultural communication strategist, I assist businesses in communicating more effectively with their global customers and employees. My goal is to help them navigate the communication challenges that come with different values, beliefs, and communication styles across cultures.   One of the main obstacles to cross-cultural communication is the lack of mutual understanding. People from different cultures might have different perceptions, which can lead to misinterpretations, misunderstandings, and sometimes conflicts.   In the age of remote work, these challenges are only amplified. When we're not communicating face-to-face, it's harder to pick up on nonverbal cues and cultural nuances.     If you're looking to improve your cross-cultural communication skills, here are some tips that will be helpful:   Tip#1 Do some research.     Before communicating with someone from another culture, take some time to learn about their cultural background. This can be achieved through reading books, articles, or websites about the culture. Learn how exactly you can use >> ChatGPT to help you prepare your cross-cultural communication --- ### Bridging the Divide: Unlocking the Power of Cultural Awareness in the Workplace - Published: 2023-06-02 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/bridging-the-divide-unlocking-the-power-of-cultural-awareness-in-the-workplace/ - Categories: Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching, Persuasive communication techniques, Presentation Coaching, Strategy Development Have you ever found yourself in a workplace situation where your intentions were misunderstood or your message was lost in translation? Cultivating cultural awareness in the workplace can be the key to overcoming such challenges and fostering understanding and collaboration in today's diverse teams.   As a Cross-Cultural Communication Strategist, I have witnessed countless instances of miscommunication, misunderstanding, and mistrust, that could have been easily avoided.   In today's globalized world, where diverse teams are the norm rather than the exception, cultural awareness has emerged as a crucial skill for fostering understanding and collaboration.     So, let's embark on a journey to explore the significance of cultural awareness in the workplace and how it can bridge the divide between individuals and teams.   Understanding the Cultural Tapestry: Imagine a workplace where people from different cultural backgrounds come together, bringing with them a rich tapestry of traditions, values, and perspectives. Each thread represents a unique viewpoint waiting to be understood. It all starts with curiosity.   Curiosity allows us to appreciate our differences, become more aware of cultural diversity, and dismantle the barriers that hinder effective communication and collaboration. By proactively seeking to understand others' cultural nuances with curiosity, we can build bridges of empathy, fostering an inclusive environment where everyone feels valued.   Breaking Down Communication Barriers: Effective communication lies at the heart of any successful organization. However, communicating across cultures presents a unique set of challenges. Different cultures have varying communication styles, non-verbal cues, and expectations. Without cultural awareness,... --- ### The 3-step formula for creating a perfect pitch - Published: 2023-05-26 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/the-3-step-formula-for-creating-a-perfect-pitch/ - Categories: News How effective do you feel your pitch is to your potential investors or partners?   If you are looking to successfully land desired funding, being able to tell a compelling story or a pitch is crucial.   In this LinkedIn Live Webinar, you will learn Breakthrough Speaking's proprietary 3-step formula for creating a perfect pitch, that gets your investors and sponsors to fund your business.   This webinar is for you if you are... ・Start-up company looking to land angel investment ・Nonprofit looking to land corporate sponsorship ・Public sector looking to gain private sector allies ・Entrepreneur who is looking for partners ・Corporate leader who seeks buy-in for a new business idea   After 45 minutes, you will walk away with... ・A former McKinsey strategy consultant's technique to uncover your unique and powerful "ONE BIG MESSAGE®". ・The 6 elements to transform any pitch or presentation to 22x more memorable ・The most important strategy for being seen as a powerful yet authentic speaker across cultures.   Don't miss this interactive LinkedIn Live event! >> --- ### Connecting Across Cultures: The Importance of Active Listening and Skillful Questioning for Global Team Leaders - Published: 2023-05-24 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/connecting-across-cultures-the-importance-of-active-listening-and-skillful-questioning-for-global-team-leaders/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Diversity in the workplace, Leadership Coaching, Persuasive communication techniques, Presentation Coaching, Strategy Development As the world becomes increasingly interconnected, global teams are becoming more prevalent in organizations. Leading a global team can be a challenging task, particularly when team members are spread across different time zones, cultures, and languages. Active Listening and Skillful Questioning techniques are critical skills for global team leaders, as they enable leaders to connect with their team members, understand their needs, and foster a collaborative and inclusive team environment. In this blog post, we'll explore some best practices for Active Listening and Skillful Questioning techniques for global team leaders.   Active Listening: The Foundation of Effective Communication   Active listening is a critical skill for effective communication in any team, but it's even more critical when leading a global team. As a global team leader, you may be working with team members from different cultural backgrounds, and it's important to understand and respect their perspectives. Active listening involves 3 steps. First, show that you are listening. You can make eye contact, nod, and use other body language to show that you are interested in what the speaker is saying and that you are truly listening.   Second, show that you are understanding. You may repeat, rephrase, summarize what the speaker says, and mirror his/her emotion and sympathize.   Third, and most importantly, ask questions to clarify the speaker's intentions. It's essential to avoid interrupting the speaker or jumping to conclusions, as this can create misunderstandings and damage trust.   Skillful Questioning  Techniques: Unlocking Team Potential   Effective questioning techniques are crucial... --- ### Discover Your True Voice: How Improving Your Public Speaking and Storytelling Skills Can Take Your Career as a Speaker to the Next Level - Published: 2023-05-10 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/discover-your-true-voice-how-improving-your-public-speaking-and-storytelling-skills-can-take-your-career-as-a-speaker-to-the-next-level/ - Categories: Blog Article, Business Storytelling, Cross-cultural Communications, Persuasive communication techniques, Presentation Coaching, Strategy Development Two crucial factors may make or break your career as a global leader when you are presenting   Any professional speaker must have “Strong public speaking and presenting abilities”. Being a competent speaker in your own culture is no longer adequate in today's globalized world. To be genuinely successful, you must be able to successfully connect with varied audiences from all over the world.   “Understanding your audience” is one of the keys to success in global public speaking. Investigate their cultural norms, communication techniques, and values. This will allow you to personalize your message to their individual requirements and tastes, ensuring that your message is received well.   Another essential element of successful global public speaking is to be aware of your body language and nonverbal cues. Remember that different cultures may interpret nonverbal cues differently, so it's essential to be aware of how you are presenting yourself and adjust accordingly.   Additionally, do not underestimate the power of storytelling in business. According to marketing professor Jennifer Aaker at Stanford's Graduate School of Business, stories are remembered up to 22 times more than facts alone. In other words, if you have a message that you want people to remember, wrap it in a story. People are hardwired to remember tales, and a well-crafted narrative will help you engage your audience and make your message more memorable.   Here are some tips that can help you become a better storyteller in a business setting and captivate your audience.   Know... --- ### Mastering the Art of Global Body Language in Public Speaking - Published: 2023-04-26 - Modified: 2023-05-26 - URL: https://natsuyolipschutz.us/mastering-the-art-of-global-body-language-in-public-speaking/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Persuasive communication techniques, Presentation Coaching, Strategy Development Body language is a critical component of effective public speaking, particularly when presenting to a global audience. As a speaker, your body language can convey confidence, authority, and engagement, or it can undermine your message and leave your audience feeling disconnected. In this blog post, we'll explore strategies for mastering the art of global body language in public speaking.   Understand Cultural Differences Different cultures have different body language norms, which means that what works in one country may not work in another. Take the time to research the cultural norms of your audience and adjust your body language accordingly. Here is one of my favorite websites that teaches you different gestures from around the world: https://www. gestpedia. com/   Use Gestures Effectively Gestures can be a powerful tool for conveying your message and engaging your audience. However, it's important to use them appropriately and avoid gestures that could be interpreted as offensive or disrespectful. For example, pointing your finger at the audience should always be avoided. Instead, use an open palm to be more respectful.   Use Eye Contact Eye contact is a key component of building rapport and trusts with your audience. Make sure to establish eye contact with members of your audience throughout your presentation, and hold it for a few seconds at a time to convey confidence and engagement. However, in a high-context culture, intense direct eye contact would make them feel uncomfortable. In such a case, use soft eye contact only when you are making an important... --- ### Can ChatGPT Bridge the Cultural Gap in Corporate Japan? - Published: 2023-04-23 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/can-chatgpt-bridge-the-cultural-gap-in-corporate-japan/ - Categories: News What are ways to leverage this powerful tool and protect confidentiality?   Doing business in corporate Japan can present frustrating communication challenges due to unique cultural dynamics and communication styles.   Navigating these challenges requires a painstaking process of acquiring cross-cultural understanding, adaptability, and good questioning technique to uncover “unwritten rules”.   Can ChatGPT, OpenAI's cutting-edge language model, provide a shortcut to bridging the cultural communication gap?   Japan-US-Europe cross-cultural communications experts, Natsuyo Lipschutz, Laura Kriska, and Kyoko Takeyama, will explore the potential of ChatGPT, and share practical tips on elevating your cultural effectiveness in corporate Japan.   Don't miss this interactive LinkedIn Live event! >> --- ### Natsuyo in FWA's Courageous Conversations Series - Published: 2023-04-14 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/natsuyo-in-fwas-courageous-conversations-series/ - Categories: News Join Natsuyo in FWA's Courageous Conversations Series on May 2 at 6:30-7:45 PM EST to celebrate AAPI Heritage Month.   Hear bold discussion from dynamic panelists, including Puja Samuel, Cornell Tech Advisor and former Head of Client Success at Onyx Digital Assets, and Pareen Kohlhaas, COO of COOP Careers. They'll share personal journeys and best practices for becoming better allies to AAPI communities. Purna Patel, Director at DTCC, and Natsuyo Lipschutz, Managing Principal at ASPIRE Intelligence, will also lend their experiences and insights to constructive dialogue. Don't miss this networking opportunity with breakout rooms included. Free for FWA members, $10 for non-members.   Register now and show your support for inclusion, diversity, equity, and access: >>FWA Courageous Conversations: Celebrating Asian American & Pacific Islander Month Registration! ! --- ### Strategies for fostering Cultural Diversity and Inclusion in Cross-cultural Communication - Published: 2023-04-05 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/strategies-for-fostering-cultural-diversity-and-inclusion-in-cross-cultural-communication/ - Categories: Blog Article, Cross-cultural Communications, Diversity in the workplace, Persuasive communication techniques, Presentation Coaching Cross-cultural communication is more than just language. It's about understanding and appreciating the diversity of cultures, beliefs, and perspectives that exist in the world.   As businesses increasingly operate on a global scale, the need for effective cross-cultural communication has never been more crucial. To promote cultural diversity and inclusion in cross-cultural communication, here are some strategies you can adopt:   Cultivate Cultural Intelligence Cultural intelligence (CQ) refers to the ability to understand and appreciate different cultures and to effectively navigate intercultural situations. It involves being aware of your own cultural biases and assumptions, as well as the cultural norms and values of others. To develop your CQ, start by learning about the cultural backgrounds of your clients and colleagues. Engage in cross-cultural training and workshops to enhance your knowledge and understanding of different cultures. Especially, understanding the difference between High Context communication and Low Context communication, knowing your typical tendency, and adapting your communication approach to the other person is crucial. By doing so, you will be able to communicate more effectively, build stronger relationships and avoid cultural misunderstandings.   "High Context communication and Low Context communication"  Use Inclusive Language Inclusive language refers to language that avoids stereotypes, assumptions, and discrimination based on culture, ethnicity, gender, sexual orientation, or any other factor that can lead to exclusion. When communicating with clients and colleagues from different cultures, it's important to use inclusive language that acknowledges and respects diversity. Avoid using language that can be perceived as offensive or insensitive. Instead, use language that... --- ### How to be a great podcast guest - Published: 2023-03-20 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-be-a-great-podcast-guest/ - Categories: Leadership Coaching Podcasts are growing in popularity in the world of business, and if you are a leader in your field, or a popular public speaker, it’s likely you will be asked at some point to be a podcast guest. Many people feel nervous about the concept of being a podcast guest. It can feel alienating being interviewed in a room with just one person, where you can’t see your audience at all. However, the key to being a great podcast guest is good preparation and being able to adapt the same principles of persuasive communication for a broadcast audience. Having been a podcast guest many times, I wanted to share some of my techniques that I’ve learned to help you leverage this opportunity to win more speaking gigs and be a recognised influencer in your field. Prepare in advance Your podcast host is likely to give you a topic that they are going to interview you about, but they won’t necessarily know a lot about your field of expertise. Instead of waiting for them to suggest some questions, feed them some prompts so that you get to deliver the message you want, and make the biggest impact. Find out as much as you can about their podcast audience and listen to their previous episodes to get a feel for the style and format of the interview. Tell stories  In the medium of audio where there are no visual cues, you still need to apply the same principle of storytelling that you... --- ### Natsuyo on the Working with Us Podcast - Published: 2023-03-16 - Modified: 2023-03-16 - URL: https://natsuyolipschutz.us/natsuyo-on-the-working-with-us-podcast/ - Categories: News What is the first thing that comes to mind when discussing Japanese work culture? It is respect, hard work, lifetime employment, and technology savvy for me. Every book I have read about cross-cultural communication and management has had a chapter on Japan. ‍In my conversation with native Japanese Natsuyo Lipschutz, she explains the Japanese culture and how it is to work or manage someone from Japan. It is a fascinating conversation about one of the most exciting cultures to study workplace dynamics Listen to the Podcast here --- ### Natsuyo Speaking at The Happy Neighborhood Project on 17th March 2023 - Published: 2023-03-16 - Modified: 2023-03-16 - URL: https://natsuyolipschutz.us/natsuyo-speaking-at-the-happy-neighborhood-project-on-17th-march-2023/ - Categories: News Join Natsuyo at the The Happy Neighborhood Project & Happy CoOp presenting The 2023 International Day of Happiness Click here to find out all the details. --- ### Using the power of the voice to persuade - Published: 2023-03-06 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/using-the-power-of-the-voice-to-persuade/ - Categories: Persuasive communication techniques, Presentation Coaching Does your voice have the power to persuade others? When it comes to persuading an audience, many people overlook the power of their own voice and how best to use it to convince them to take action. It’s all too easy to focus on the content of a presentation (the key messages, story and characters) rather than the tool you have ready at your disposal to deliver it: your voice.   What if I was to tell you that it IS possible to increase your power of persuasiveness simply by altering your voice and how you deliver the words?   In this article, I’m going to share my top tips to improve the power of your voice to persuade and convince your audience to take action. Giving your voice authority  Speaking loudly can certainly command attention, but it’s not something you’re going to be able to do consistently throughout a presentation, and nor would you want the audience to feel that you’re shouting at them! Speaking softly can command just as much attention. Practice speaking softly but with intensity even using a lowered tone and see what results you get.   Connect with your content True persuasion comes when there is a deep connection between the content you are delivering and the WAY in which you are delivering it. Do you truly believe in what you are saying? Are you absolutely convinced that your One BIG Message® is going to have an impact on your audience? Having this sense of conviction will allow... --- ### How to Use Strategic Storytelling in Business Presentations - Published: 2023-02-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-use-strategic-storytelling-in-business-presentations/ - Categories: Business Storytelling, Presentation Coaching When we have a business presentation to deliver, telling stories is not always what springs to mind. Instead, many of us revert to boring powerpoint slides with onerous data, or we use inspirational quotes to try and motivate people.     Yet stories have a natural way of persuading people and allow your message to be memorable so that they take action, rather than just glazing over your stats on a powerpoint deck.     What is strategic storytelling in business?     Business Storytelling refers to using powerful narrative and characters to support your One BIG Message® in order to persuade peers, sell to clients or get an audience to take action.     Why is storytelling so important in business? Storytelling enables us to communicate facts and ideas in a coherent, relevant and more memorable way. Stories are an integral part of brand strategy, and make an audience feel and relate to an emotion which is one of the key elements of persuasion.     What are the best tips for storytelling in business?     Tip 1: Keep it real The best storytelling examples draw on real life stories. Things that have happened to you, that you are able to recall and emotionally connect to. What real life employee or customer stories have happened that you can weave into a story and help you communicate your message?     Keep your story authentic and as real as possible to help you build trust.   Your audience are more likely to agree to your idea if... --- ### The 3As of cross-cultural communication - Published: 2023-02-02 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-3as-of-cross-cultural-communication/ - Categories: Cross-cultural Communications In today’s diverse workplace, communication issues have their own set of challenges. Even if someone talks the same language as you, their culture and background can have their own set of unspoken assumptions and tendencies.   Many people rely too much on their own common sense to communicate with a cross-cultural audience effectively, but this can lead to misinterpretation, misunderstanding and even misjudgement.     This article gives you 3 As to focus on for effective cross-cultural communication:    Acknowledge your differences   To be a successful communicator and public speaker, you need to show awareness and willingness to adapt how you communicate and exchange information. Cultural values and behaviors will vary significantly depending on the country your audience was born, grew up in, or who has influenced them the most.     We all have our own unconscious barriers or subconscious biases that affect the way in which we communicate. Effective public speakers need to demonstrate a degree of flexibility and willingness to try different ways of communicating their One BIG Message®.     When we can demonstrate respect for cultural differences, we reduce the chance of alienating members of our audience, and increase the chances of them being greatly influenced by our message and acting on our word.     Analyze their communication styles   The second important ‘A’ of cross-cultural communication is to analyze their unique communication styles. Find out as much as you can about the audience you are speaking to.     There is so much information available on the internet... --- ### 5 ways to prepare for a successful public speaking presentation - Published: 2023-01-23 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/5-ways-to-prepare-for-a-successful-public-speaking-presentation/ - Categories: Presentation Coaching - Tags: 6 Cs: Circumstance Preparing for a successful public speaking presentation requires careful planning, skill, and practice. No matter how much of an expert you are at your topic, delivering it to an audience requires quite a different skillset. It involves being 100% authentically you whilst you’re on stage to keep your audience interested and engaged in your topic.   This article highlights some techniques and strategies that you can apply straight away to ensure your presentation is delivered effectively.     Know your slides If you are using slides, you need to be really familiar with these to give a successful presentation. You should know exactly at what point you are moving from slide to slide so your delivery is seamless.   Find out beforehand whether you are moving the slides direct from your laptop or using a wireless presentation clicker. This will determine how animated you can be on stage.     However, I also like to rehearse my presentation with AND without the wireless presentation clicker, so that in the event of it not working, it doesn’t throw me off course. I can still deliver the presentation seamlessly by moving slides with my laptop.   It gives me that backup and I can adapt to it whatever situation is thrown at me on the day.     Memorize your talk  Don’t rely on pieces of paper during your presentation. They block the viewer and can look like you’re ill-prepared.   Instead, memorize your talk from start to finish.   By memorizing it in chunks or sections it makes it... --- ### Common miscommunication pitfalls in cross-cultural communication - Published: 2023-01-09 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/common-miscommunication-pitfalls-in-cross-cultural-communication/ - Categories: Cross-cultural Communications We are increasingly working in a globalized world, communicating with clients and colleagues from different cultures and countries. It is therefore more important than ever to find new approaches to ensure that your One BIG Message® is understood, appreciated and acted upon. Here are some of the most common cross-cultural communication pitfalls and how to avoid them.       Seeing things only from your perspective Our backgrounds, values and cultures develop our perspective on the things around us and it’s easy to fall into the trap of thinking that those ways are ‘normal’ and the same for everybody. Otherwise known as ‘ethnocentrism. ’ This can lead to us judging behaviors that don’t conform to our own beliefs.   We may perceive other people’s perspectives to be wrong or misaligned, when actually it’s just another way of seeing things.     Ask yourself: how much do I know about my audience’s history and background to take a cultural perspective when I communicate with them? In your One BIG Message® consider what is important to your audience, taking into account their cultural perspectives and any possible differences with your own perceptions.     Creating prejudice through stereotypes    Cross-cultural communication in business can often lead to the formation of harmful stereotypes and prejudices. Prejudices are preconceived negative attitudes that limit our ability to accurately perceive and interact with people from different cultural backgrounds. These prejudices can be based on race, ethnicity, gender, socioeconomic status, or any other group identity.     Avoid making statements that ‘generalize’ your audience... --- ### Persuasive speaking principles in cross-cultural communication - Published: 2022-12-19 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/persuasive-speaking-principles-in-cross-cultural-communication/ - Categories: Blog Article, Cross-cultural Communications, Persuasive communication techniques Persuasive speaking principles are important if you are addressing a cross-cultural audience.   In order for a message to be persuasive, it must take into account the cultural context of the audience, and what works in one culture may not work in another. There are a number of factors that must be considered when crafting a persuasive message for a cross-cultural audience, this article outlines four of the main principles:    Emphasize shared values   When crafting a persuasive message for a cross-cultural audience, it is important to emphasize shared values. In order for a message to be persuasive, it must be based on common values and beliefs. When speaking to a cross-cultural audience, it is important to find common ground and build on that. For example, let's say you are speaking to a room of senior management who aspire to advance their career to Board level. They probably all share ambition, motivation and desire for personal development so consider how you might draw on these from your own experiences to get your audience to relate to your own ambition and development.     By emphasizing shared values, you can make your persuasive message more effective.   Build trust   One of the most important persuasive speaking principles in cross-cultural communication is to build trust. Different cultures build trust in different ways. For example, Americans can be more pragmatic and task-based, so they're likely to trust someone based on their skills, track record, and references. On the other hand, South Americans and... --- ### Natsuyo featured in ShoutOut Socal magazine - Published: 2022-12-14 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/natsuyo-featured-in-shoutout-socal-magazine/ - Categories: News Read all the interview with Natsuyo in ShoutOut Socal Magazine https://shoutoutsocal. com/meet-natsuyo-n-lipschutz-cross-cultural-communications-strategist-and-international-keynote-speaker/ --- ### Globinar Global Innovation Summit - Published: 2022-12-14 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/globinar-global-innovation-summit/ - Categories: News Natsuyo is keynote speaker at the Globinar Global Innovation Summit Wednesday, January 18th at Global Chamber®, 3pm to 5pm MT/5pm to 7pm ET Join us for this fast-paced and interactive discussion on growing global business innovatively across metros... with 10 inspiring global growth spotlights in technology, leadership, export excellence, fintech, artificial intelligence and more. See more details and book your ticket here --- ### How to Use Diversity and Inclusion to Enhance Your Business Communications - Published: 2022-12-05 - Modified: 2024-06-26 - URL: https://natsuyolipschutz.us/how-to-use-diversity-and-inclusion-to-enhance-your-business-communications/ - Categories: Cross-cultural Communications, Persuasive communication techniques, Presentation Coaching Cross-cultural communication continues to be a challenge in our increasingly hyper-connected world. In most organisations, public speaking events and conference meetings, your audience will consist of people from diverse backgrounds, who have come from different cultures than the one they find themselves in today and will therefore have different perspectives that affect the way they communicate with others.   Understanding how to communicate effectively with people from other cultures is undoubtedly one of the most important aspects of successful business communication, and a key priority for business leaders to get their message across.   At its heart, cultural diversity is about embracing and respecting people’s differences and realizing that everyone is unique. To do it effectively as a public speaker, you need to understand your audience and construct your message in a way that will be understood and resonate with them.   As a Japanese native who has lived and worked in New York, I know first-hand how communication can break down whenever ‘assumptions’ are made about my nationality, language and culture.   One of my keynotes focuses on this very message: ‘How to speak effectively beyond differences’ so I’m going to share some ideas and techniques from that to help you use diversity and inclusion in order to enhance your business communication.     Understand the concept of diversity and inclusion    Diversity encompasses everything that makes us unique as individuals. This includes our backgrounds, personalities, life experiences, and beliefs. In other words, all the things that shape who we are. Our... --- ### The subtle ways culture affects the way we communicate - Published: 2022-11-21 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/the-subtle-ways-culture-affects-the-way-we-communicate/ - Categories: Cross-cultural Communications - Tags: 6 Cs: Change Have you ever had a conversation with someone from a different culture than your own and felt like you were speaking two different languages? That's because you were! The way we communicate is deeply affected by our culture. In this blog post, we will explore the subtle ways that culture affects the way we communicate, and how to adapt your communication style when delivering a presentation to an audience from different cultures.   First off, let’s define what culture actually is.   What is culture?     Culture is the sum total of learned beliefs, values, and customs that govern the way a group of people live.     How does culture shape our communication? Culture shapes our communication style in two ways: first, by teaching us what to say; and second, by dictating how we should say it.   Let's start with what we say. The words we use are loaded with meaning that is specific to our culture. For example, words like "family," "honor," and "duty" mean different things in different cultures. In some cultures, family is defined as blood relatives; in others, it includes extended family and close friends. The concept of honor varies widely from culture to culture. In some cultures, honor is associated with strength and courage; in others, it is associated with wisdom and humility.   The way we say things is also shaped by our culture. The tone, volume, and pitch of our voice convey meaning that is specific to our culture, so does our... --- ### 5 successful ways to connect with a cross-cultural audience - Published: 2022-10-31 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/5-successful-ways-to-connect-with-a-cross-cultural-audience/ - Categories: Cross-cultural Communications, Presentation Coaching Every leader and public speaker wants to connect with their audience. Because without some kind of connection, it would be impossible to get your audience to act upon your message.   But what happens when your audience is culturally diverse? How do you make sure that your message is being received in the way that you intended? In this blog post, I'll be sharing some invaluable tips for connecting with a cross-cultural audience so you can apply them for your next public speaking presentation - wherever you are in the world.     Wherever you are in the world, it’s important to remember that your audience is made up of individuals from different cultures who may have different ways of communication. In order to connect with your cross-cultural audience, you need to be aware of these differences and adjust your communication style accordingly.     Here are some tips for connecting successfully with a cross-cultural audience:   Be aware of cultural differences in communication styles   Different cultures have different ways of communication. For example, in some cultures, it is more common to use direct eye contact when speaking, while in others, averting one's gaze is considered more respectful.     Body language can also mean different things in different cultures. Do some research and learn differences in non-verbal messages. The last thing you want as a speaker is to send a wrong message unintentionally with your body language.   You can go to YouTube, and search for videos by putting keywords like "country",... --- ### Maintain value-added scenarios to grow your business mission - Published: 2022-10-20 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/maintain-value-added-scenarios-to-grow-your-business-mission/ - Categories: Special - Tags: Taxation Buisque curs metus vitae sed pharetra auctsemy mas interdums mag augue diu gestibulum ante ipsum lorm. passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id,... --- ### Streamline exceptional process & unleash your collaboration - Published: 2022-10-20 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/streamline-exceptional-process-unleash-your-collaboration/ - Categories: Special - Tags: Finance Buisque curs metus vitae sed pharetra auctsemy mas interdums mag augue diu gestibulum ante ipsum lorm. passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id,... --- ### Monetize proactive your e-business & access to accurate experiences - Published: 2022-10-20 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/monetize-proactive-your-e-business-access-to-accurate-experiences/ - Categories: Special - Tags: Business passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id, sagittis at,... --- ### Breathing techniques for public speakers - Published: 2022-10-17 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/breathing-techniques-for-public-speakers/ - Categories: Presentation Coaching It’s not uncommon for public speakers to suffer from nerves or anxiety before they stand up and deliver a presentation. I still feel nervous before I go on a big stage, but I know what techniques to use to settle my nerves down so that they don’t get in the way of delivering my One BIG Message®.     In many cases, it’s the way in which we breathe and use our breath that helps us control any anxiety so that we can keep our mind focused on the delivery. In this article, I’m going to share some breathing techniques that have helped me with many challenging and ‘sticky’ situations in the past.      Be conscious of your breath The first step – even while you’re reading this – is to be conscious of your breath. The source of your breath should come as low down in your abdomen as possible (the diaphragm). This in turn fills your lungs with air which feeds your brain with more oxygen.   The more oxygen you have the sharper your delivery will be.   If you’re finding that your breath is tight up in your chest, take a moment to inhale and exhale deeply with your hand gently on your abdomen and lower the breath – now do you notice the difference?   Simple breathing exercises You can try these before you deliver your presentation, even as you’re being announced to your audience – always be conscious of your breath.      One simple exercise is... --- ### Strategic storytelling: What is it and why is it so important? - Published: 2022-10-03 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/strategic-storytelling-what-is-it-and-why-is-it-so-important/ - Categories: Business Storytelling - Tags: 6 Cs: Cure Have you ever heard the phrase "the pen is mightier than the sword"? It means that words can be more powerful than weapons. In a world where information is readily available, it's more important than ever to use strategic storytelling to get your point across. Persuasive speaking is one of the most effective ways to communicate your message and convince people to take action. In this blog post, I’ll discuss what strategic storytelling is and why it's so important.   What is strategic storytelling? Strategic storytelling is the art of using stories to communicate your One BIG Message®. It's a powerful tool that can be used to influence, inspire, and persuade people to take action. A well-told story can make your audience feel emotions like empathy, fear, or joy. When used correctly, strategic storytelling can be an extremely effective way to influence an audience in a variety of settings.   Why is strategic storytelling so important?   Every day we are bombarded with information from all sides, so it's more important than ever to be able to capture people's attention and hold it long enough to get your point across. A good story will do just that. In addition, strategic storytelling can help you build rapport with your audience, establish trust, and create an emotional connection. These are all essential ingredients for persuasion.     If you want to be more persuasive in business, strategic storytelling is a skill worth developing. The good news is that it's something that can be learned... --- ### Clubhouse Talk with the Culture Shift Team - Published: 2022-09-27 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/clubhouse-talk-with-the-culture-shift-team/ - Categories: News I was recently invited along as a guest speaker to Clubhouse.  The hosts were the Culture Shift Team, I shared my cross-cultural career experiences and impact as a cross-cultural communications strategist and professional speaker. Please see the recording here: --- ### How to have a fantastic career opportunity with minimal spending - Published: 2022-09-22 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/how-to-have-fantastic-career-opportunities-with-minimal-spending/ - Categories: Special - Tags: Audit, Taxation passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id, sagittis at,... --- ### Understanding the value & background of all public relation trends - Published: 2022-09-22 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/understanding-the-value-background-of-all-public-relation-trends/ - Categories: Special - Tags: Business, Relations passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id, sagittis at,... --- ### Things you should know before getting into the business industry - Published: 2022-09-22 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/things-you-should-know-before-getting-into-the-business-industry/ - Categories: Special - Tags: Finance passionate business schemas Nulla facilisi. Integer lacinia sollicitudin massa. Cras metus. Sed aliquet risus a tortor. Integer id quam. Morbi mi. Quisque nisl felis venenatis tristique dignissim in ultrices sit amet, augue Proin sodales libero eget ante. Nulla quam aenean laoret. Vestibulum nisi lectus comodo facilisis ultricies pede. Ut orci risus, accumsan porttitor cursus quis aliquet eget, justo. Sed pretium blandit orci. Ut eu diam at pede suscipit sodales. Aenean lectus eliti fermentum non convallis id, sagittis at,... --- ### 5 things I learned when delivering a TEDx Talk - Published: 2022-09-21 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/5-things-i-learned-when-delivering-a-tedx-talk/ - Categories: Presentation Coaching - Tags: 6 Cs: Cure It was over 7 years ago that I delivered my first TEDx Talk surrounded by some of the most innovative thinkers, leaders and speakers in the US. It’s fair to say that I learned a lot during my first TEDx Talk and many of those lessons have served me well as a keynote speaker. I want to share my TEDx Talk lessons to help others prepare and deliver the best presentation that helps them stand out and get noticed.      If someone had told me 7 years ago that I’d be coaching speakers to give TEDx Talks, I’d never have believed them.   Only last month, I coached a highly diverse community at Tokyo International University (TIU) to help their students deliver TEDx presentations, all with different backgrounds, cultures, and beliefs.   Make it a story worth sharing One of the stipulations of a TEDx Talk is that you have to deliver a story worth sharing.     But where do you begin with that?     For me, it was about delivering something personal, something I was really passionate about. At the time, I was distinctly aware of how our self-limiting beliefs can stop us from getting us where we need (or deserve to be), especially for those living or working in difference cultures.     My TEDx Talk was entitled: “Living in the YES”   Whatever topic you choose, make sure it’s something you have lived and have personal experience of. It makes for a far interesting story when it’s something that’s affected... --- ### Why I trademarked OneBIGMessage® - Published: 2022-09-05 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/why-i-trademarked-onebigmessage/ - Categories: Presentation Coaching I’ve recently been through the process of applying for a trademark for “One BIG Message® ” and I’m pleased to say that it’s successfully been accepted. I wanted to explain why I wanted to secure a trademark for this and why it’s so important for leaders, public speakers and leaders who give presentations.     What is One BIG Message® ?   One BIG Message® is the ability to deliver a clear and concise main message to your audience. It’s the key message you want to deliver, what you want the audience to remember and – crucially – what you want the audience to do.   I trademarked it because it’s one of the core techniques used in public speaking – yet it’s also one that’s commonly overlooked. This is mainly because there’s a tendency to come up with so many ideas and supporting points that you want to get across when you give a presentation, but this will only dilute what you want to convey, and cause your audience to lose focus.     Use 10 words or less   Your message should be distilled to using ten words or less. This really helps to practice cutting out words you don’t need and focus on only those that are communicating your message.     Write your 10 words on a piece of paper and stick it next to your computer so you can see it as you’re writing your speech. Keep this purpose top of your mind at all times and remind... --- ### 5 Main Stages of Storytelling: How to Create Engaging Stories - Published: 2022-08-15 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/5-main-stages-of-storytelling-how-to-create-engaging-stories/ - Categories: Business Storytelling - Tags: 6 Cs: Conflict 5 Main Stages of Storytelling: How to Create Engaging Stories There's no doubt that storytelling is one of the most powerful tools in a business owner's toolkit. If you’re doing business presentations or public speaking, then good storytelling is essential to keep your audience interested. Stories can engage and connect with customers in a way that facts and figures can't. But what are the five main stages of storytelling? And how can you use them to create engaging stories for your business? In this blog post, I’ll explore the five stages of storytelling and discuss how you can use them to create stories that connect with a business audience.   Setting the scene The first stage of storytelling is the setup. This is where you introduce your characters and setting. You need to make sure that your audience understands who your characters are and what they're trying to achieve. You also need to set the scene so that your audience knows where the story is taking place.   Creating conflict The second stage of storytelling is conflict. Conflict is essential for any story because it's what drives the action forward. Without conflict, there would be no story. In business, conflict can take many forms. It could be a problem that your customers are facing, or it could be an internal struggle that your business is going through. Either way, conflict is necessary for creating a compelling story.   Resolution The third stage of storytelling is resolution. This is where the... --- ### 6 Cs of Storytelling – Virtual Keynote - Published: 2022-08-01 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/6-cs-of-storytelling-virtual-keynote/ - Categories: Business Storytelling - Tags: 6 Cs: Change I’m pleased to announce that my popular The 6C’s of Strategic Storytelling® is now available as a Virtual Keynote.    The 6C’s of Strategic Storytelling® eBook has been such a popular tool helping business leaders shape their business presentations, speak with passion about their chosen topic and communicate their One BIG Message®. So I decided to record this content this as a Virtual Keynote. Business leaders can listen on the fly and listen at their own pace to help create a compelling presentation that will take a simple idea into a powerful story.    PURCHASE NOW ON AUDIO >> https://www. onestnetwork. com/programs/mastermind-natsuyolipschutz Why is storytelling so powerful? In 2010, Princeton University researchers set out to examine the brain activity of both speakers and listeners under the guise that communication is a collaborative effort. When you listen to a story, your brain waves actually start to synchronize with those of the storyteller. And reading a narrative activates brain regions involved in deciphering or imagining a person's motives and perspective. A good story allows us to share and understand one another's experiences, meaning, and perspectives. It allows us to persuade others, to view things from a different perspective and, as a result, change or alter behavior of our audience.   The 6C’s of Strategic Storytelling® Audio Guide will help you to:  Understand the fundamental elements of what makes a good story Give your story a purpose, aligned with the One BIG Message® you want to deliver Create characters that your audience can relate to Set the mood... --- ### Natsuyo on Growth Igniters® Radio - "The Secret of Leading to Connect across Cultures" - Published: 2022-07-21 - Modified: 2023-03-08 - URL: https://natsuyolipschutz.us/natsuyo-on-growth-igniters-radio/ - Categories: News Listen in to the podcast Growth Igniters Radio with Pam Harper & Scott Harper® Natsuyo talks about "The Secret of Leading to Connect across Cultures". You can see the show notes and more details here or listen in below --- ### 3 examples of persuasive techniques used by female leaders - Published: 2022-07-18 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/3-examples-of-persuasive-techniques-used-by-female-leaders/ - Categories: Persuasive communication techniques When you look at some of the most powerful speakers of the past, and analyse their presentations, there is so much you can learn about their persuasive techniques.     I’ve chosen 3 female speakers who successfully use persuasive techniques and storytelling in their speech to deliver a powerful message:    Michelle Obama delivered a forceful persuasive message at the 2016 Democratic National Convention.   Her ability to appeal to the emotions of her audience while still maintaining a personal connection with them was what made her speech so unique and historic. It wasn't only because she spoke poetically; it was also because she was able to make it both personal to herself and then turn it around and relate it to her audience.     https://www. youtube. com/embed/4ZNWYqDU948   She begins by talking about her husband and then how she is going to protect her children, focusing less on herself and more about others.     She paints visually compelling stories for the audience:  “I will never forget that winter morning as I watched our girls, just seven and 10 years old, pile into those black SUVs with all those big men with guns. And I saw their little faces pressed up against the window, and the only thing I could think was, “What have we done? ”    Her language contains stark contrasts such as “When they go low, we go high” to sharpen her ONE BIG MESSAGE®.     She uses repetition of the same word in the same sentence to emphasize her subject... --- ### Natsuyo on the Your Breakthrough Show with Jessica Dugas - Published: 2022-07-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/natsuyo-on-the-your-breakthrough-show-with-jessica-dugas/ - Categories: News The show premieres on Friday, July 15, 2022 across ALL platforms at 12pm CDT You can watch it online here http://www. thebreakthroughshow. com Or stream it on your app/device following these instructions --- ### From Boomers to Millennials: How to Communicate with Multiple Generations - Published: 2022-07-04 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/from-boomers-to-millennials-how-to-communicate-with-multiple-generations/ - Categories: Presentation Coaching An effective public speaker and communicator should be able to customize the way they communicate with all ages. If you’ve been asked to deliver a business presentation to a multigenerational audience, you need to utilize generational differences and ensure you create a collaborative, innovative and exciting business presentation that engages the hearts and minds across multiple generations.     Each generation has its own unique set of values and communication preferences so it’s important to familiarize yourself with what they are and what they value so you know the best way of communicating.     Gen Z (1997-2012) Gen Z value direct and fun communication and have very short attention spans. They are the first generation to have grown up with access to the internet and digital technology, which has highly influenced how they interact with their environment. They expect you to talk to them in a personal and relatable way that speaks to them directly.     Millennials (1977-1995) Millennials have become the largest generation in the workforce, so it’s likely you’ll be presenting to this generation at some point in your career. Many of them have been brought up with the advent of social media and texting, where messages tend to be delivered in short bursts. Using as few words as possible, with punch and humorous anecdotes will appeal to Millennials.     Gen Xers (1965-1979) Coming between the Baby Boomers and Millennials, Gen Xers are sometimes referred to as “in-betweeners”. They grew up in a period of changing technology, and MTV... --- ### LIMITLESS Global Business Mastermind Conference - 9th July 2022 - Published: 2022-06-27 - Modified: 2022-09-09 - URL: https://natsuyolipschutz.us/limitless-global-business-mastermind-conference-9th-july-2022/ - Categories: News Natsuyo will be the first keynote speaker at LIMITLESS Global Business Mastermind Conference. Sign up for free here to hear Natsuyo's keynote "The 6C’s of Strategic Storytelling®". --- ### Natsuyo Lipschutz - Speaker Coach at TEDx TIU, August 3rd 2022 - Published: 2022-06-27 - Modified: 2022-09-09 - URL: https://natsuyolipschutz.us/natsuyo-lipschutz-speaker-coach-at-tedx-tiu-august-3rd-2022/ - Categories: News ttps://www. tedxtiu. com/en/about-tedxtiu/Natsuyo will be coaching TEDxTIU speakers for the upcoming event held on August 3rd, 2022. You can see more about the event here https://www. tedxtiu. com/en/about-tedxtiu/ --- ### What makes a good virtual presentation? - Published: 2022-06-20 - Modified: 2023-03-09 - URL: https://natsuyolipschutz.us/what-makes-a-good-virtual-presentation/ - Categories: Presentation Coaching, Special What makes a good virtual presentation?     In a post pandemic world, virtual presentations and meetings have become the norm, and like them or loathe them, it looks as though they’re here to stay. Virtual presentations allow leaders, speakers and presenters to connect with anyone, anywhere in the world, making events, pitches and keynotes even more accessible.      However, not everyone is comfortable presenting to a screen, and many presenters struggle to engage their audience when they are merely faces on a computer.   I’ve heard countless virtual presentations in my time, and over the last few years I’ve delivered more virtually than I have in person. I had to adapt many of my usual presentation techniques to appeal to an online audience and it’s fair to say that I had to learn the hard way.     I’m going to share the best techniques that I believe make a good virtual presentation and help your message really stand out:    Get to grips with technology Whatever platform you deliver your virtual presentation on, make sure you are familiar with it and know how to use its key features such as screensharing, whiteboard and online chat facility.     Have a co-host with you who can help run the presentation smoothly and be responsible for the technical aspects, allowing you to focus solely on the delivery.     Look to the camera When we’re presenting virtually, it can be tempting to look at ourselves or the audience’s faces on the screen, because it’s... --- ### Become a better public speaker using this ONE underused technique - Published: 2022-06-06 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/become-a-better-public-speaker-using-this-one-underused-technique/ - Categories: Special - Tags: 6 Cs: Character Become a better public speaker using this ONE underused technique Becoming a great public speaker takes great patience, practice, and perseverance. Even the most confident of leaders aren’t always the best speakers. One of the most underused public speaking techniques that I’ve noticed whilst coaching public speakers is using the power of storytelling.   Since last month, I've been coaching the CEO of a mid-tier accounting firm. They have a specific industry niche, yet they have global resources and talent equal to BIG4.     This CEO has been leading his company for 30+ years. And next month, he is giving a final keynote at their internal event. "Final", because he is handing his title over to his successor in 2024, and he is officially announcing it at this event. His biggest goal, however, is to clearly show the company vision and align all employees' direction.   He leads a culturally diverse team of various age groups.     In the first private coaching session with me, he spent almost 75 minutes telling me the history of his company, historic and current world events that affected the company, what's happening in their industry now, and what has to happen in the future. He wanted to say it all. He needed his clear ONE BIG MESSAGE®. Additionally, instead of giving a big speech on all events in historical order, he needed to tell a story. A personal story.     He was a surfer back in the day. We decided to use this as his personal story - using "riding big waves" as an... --- ### Importance of getting feedback as a public speaker - Published: 2022-05-16 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/importance-of-getting-feedback-as-a-public-speaker/ - Categories: Presentation Coaching Getting feedback as a public speaker   If you want to improve your public speaking skills, all you have to do is ask.     Sounds simple, doesn’t it? But many of us are afraid of asking for feedback, or we don’t know the right way to ask for it to achieve the response we want.      I was at my ballroom classes the other day learning how to master the Progressive Chasse.   It’s a left-turning 4-step figure that progresses down line of dance, to the counts "Slow, quick quick slow".   I’ve been trying to master this proficiently for a few months and I just couldn’t get it.   I felt so frustrated. Where was I going wrong?     We often work with new dance partners because it helps us become more flexible as dancers and learn to match the rhythm and style of a different partner.     After the class, I turned to my new partner and said: “What do I need to do differently to make this work? ” He could tell I was totally overthinking the step. He could see it in my face during the dance.   “You’re thinking about it so much. ” He smiled.   Ugh? Could it really be that simple?     I also asked one of my close friends at the class to film me so I could see what it looked like from the floor.   It wasn’t easy watching myself back, but I was pleased that in some parts I looked to be in full flow,... --- ### The science behind the art of persuasion - Published: 2022-05-02 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/the-science-behind-the-art-of-persuasion/ - Categories: Persuasive communication techniques We all have the capacity and power to persuade someone. Very few people are naturally persuasive, but for most people, we have to work at our persuasion skills. There’s no magic involved, BUT... there is definitely a science to persuading an audience.     Learning how to utilize the science behind persuasion can help you become a better leader, a highly regarded influencer and a powerful public speaker.     First things first. .   What is persuasion? Persuasion is convincing others to change their point of view, agree to a commitment, purchase a product or service, or take a course of action. One of the first questions I ask when I help clients with their presentation coaching, is what do they want their audience to do, or think, after they’ve delivered their message?   And this all comes down to what you’re persuading them to do.     My own experience and research has shown that there are 5 pillars behind the science of persuasion that dictate how your audience is going to react to your message:    Reciprocity In business, reciprocity is the human need and tendency to want to give something back when something is received. To use the principle of reciprocity to persuade others, we must first be clear about who our audience is, what exactly do they want and why we want to influence them.   Be the first to give your audience something and make sure that what you give is personalized and unexpected.   Ethos Establishing credibility with... --- ### Business Success Conference - April 27th 2022 - Published: 2022-04-21 - Modified: 2022-04-21 - URL: https://natsuyolipschutz.us/business-success-conference-april-27th-2022/ - Categories: News Natsuyo will be one of the keynote speakers at the Business Success Conference on April 27th 2022. The event is by successful business owners to make your business successful. Other speakers include; Ilya Schmidt, Natsuyo N. Lipschutz, Darren Hopman, Claudia Spolaor, Divya Maheshwari, and special hosts Claudeth Forbin and Philomena Moncoeur. REGISTER FOR THE EVENT >> KEYNOTE SPEAKERS: 1) Ilya Schmidt. Head of Operations at Careerist Topic:– “Try before you hire” or why should you hire someone from the Careerist boot camp? How to outsource QA Team? Hiring SDR and Tech Sales for your company. About the speaker: Ilya is a serial entrepreneur who started several companies in Biotechnology and EdTech. At Careerist, Ilya is responsible for operations and building teams. Careerist is a Career-as-a-service learning platform that trains job seekers and automates their job applications. 2) Natsuyo N. Lipschutz International Speaker | Trainer | Cross-Cultural Strategist Topic: Say it in 10 words: How to find your One Big Message? About the speaker: Natsuyo Lipschutz is an award-winning speaker, TEDx speaker, 5-time Toastmasters district 46 finalists, World Class Speaking certified coach, strategy consultant, author, competitive ballroom Latin dancer, mother, and cancer survivor, Natsuyo has been delivering powerful speeches in Japanese and English to the diverse audience. BREAK-OUT ROOM SPEAKERS: 1) Darren Hopman LLC Success Team Lead, Certified Organization Development Coach, Sales Coach Topic: Sell it Like you Mean It: 4 keys to closing more sales! About the speaker: Good People, doing Good Business, is Good for the World! Experienced Team... --- ### The key element that makes your stories MEMORABLE - Published: 2022-04-19 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-key-element-that-makes-your-stories-memorable/ - Categories: Blog Article, Business Storytelling - Tags: 6 Cs: Conflict Memorable stories are well thought-out, informative, and entertaining - all at once. Yet they all have one key element in common: they create an emotional connection with the audience.     To establish an emotional connection, a good story has to have the right structure. In its basic form it goes something like this:    A protagonist (main character) is pushed out of his/her comfort zone because they want to achieve a particular goal. This creates tension or conflict. The main character then meets a guide / a mentor to help them achieve their goal. They begin to implement the new information that the guide is advising, and then we see the transformation. The protagonist has a new life, a new attitude, a new way of thinking.     Those moments of struggle, challenge, and stress are what create an emotional connection with your audience and make your story relatable. Without this discomfort, there’s no tension to drive the story forward.     Be comfortable sharing your own personal story Many of us don’t realize the power in our own stories. We think that they’re not interesting enough. Many of the leaders I coach think that because they overcame their struggle, it’s no longer interesting - but this is definitely not the case! It’s easy to take the situations we’ve overcome for granted, thinking that everyone goes through the same thing. They might go through the same thing, but each of us react and deal with it differently. In other words, we all... --- ### 4 ways to use ethos in persuasive speaking - Published: 2022-04-04 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/4-ways-to-use-ethos-in-persuasive-speaking/ - Categories: Blog Article, Persuasive communication techniques 4 ways to use ethos in persuasive speaking If you want to deliver a persuasive speech with the aim of convincing the audience to adopt or accept your viewpoint, you need to utilize the power of ethos.     Ethos is a Greek word meaning "character" that is used to describe the guiding beliefs or ideals that characterize a community, nation, or ideology. In public speaking terms, ethos defines how credible, trustworthy, and relatable you are as a speaker. If your audience is going to be convinced by what you have to say, they need to trust you.      I’ve going to share four practical ways you can use and establish ethos to help increase your power of persuasion:    Show similarity  You’ve been carefully selected to speak in front of this audience for a very specific reason. This is because you are believed to be relatable to the audience in some way; whether it be for your knowledge, your life’s journey, or the products and service that you offer.       If you’re unsure, it’s ok to go back and ask the organization who approached you to speak so you can get valuable clues as to why you were selected, and then use these to help you identify with your audience.     Make a list of the common traits that you share and find ways to draw these out in your storytelling.       Display trust Show up early and interact with your audience. Better still, start interacting with them on social... --- ### Global Business Connections - May 24th - Published: 2022-03-25 - Modified: 2022-03-25 - URL: https://natsuyolipschutz.us/global-business-connections-may-24th/ - Categories: Cross-cultural Communications, News May 24th 2022 in North Dakota Global Business Connections 2022 is a day packed with keynote speakers, panel discussions, breakout sessions, networking opportunities, and the 2021 Global Business Awards. Whether you are new to exporting or a well-seasoned traveler, this is an opportunity to meet like-minded individuals to explore new ideas, new markets, and new connections. Natsuyo Lipschutz will share the stories behind her communication experiences during her 25-year career in cross-cultural businesses, and her unique 3-step process to help leaders transcend their communication skills to lead and manage their teams effectively. --- ### Business Success Conference - March 23rd - Published: 2022-03-21 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/business-success-conference-march-23rd/ - Categories: News Want to improve your storytelling skills or transform your business into a successful brand? ⁠ Join the upcoming ‘Business Success Conference’ on 23rd March 2022 at 11am EST. ⁠ ⁠ At the conference, you will learn from the experts themselves as Natsuyo Lipschutz and David Wagstaff share their knowledge of mastering the art of storytelling and transforming your business into a successful brand! As well as these experts there is a long list of tremendous key speakers ready to help you grow your brand. >> Register for free here --- ### Create an effective slide deck presentation - Published: 2022-03-21 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/create-an-effective-slide-deck-presentation/ - Categories: Special 10 simple rules for creating an effective slide deck presentation   “Not another boring powerpoint presentation! ”    Death by powerpoint is to be avoided at all costs if you want to deliver an engaging and impactful presentation!   It’s one the biggest things I dread when I see a speaker walk onto the stage with a big screen behind them!   On the flip side, I’ve also seen some brilliant slide decks that don’t distract, but cleverly complement what the speaker is saying, so I decided to summarize my 10 simple rules for creating an effective slide deck presentation:    Prepare your slides LAST  Many people make the mistake of letting the slides dictate the structure of their presentation, when in fact, they should be the last thing you do.      Decide on your ONE BIG MESSAGE®, create your story, your characters, your structure and then consider how to reinforce these messaging using your slide deck.     Remember less is more  Don’t make your slides a regurgitation of what you are saying. Your audience want to listen to YOU, not sit there reading a slide deck.   Your slides should complement your ONE BIG MESSAGE® using images and captions, not bullet points of what you are saying.     Don’t overuse animation  Don’t be too clever with slide transitions and animations. There are so many clever things you can do with powerpoint, but it’s best to keep it simple to allow your audience to focus on you and your message. Fast... --- ### Get a video evaluation of your speech or presentation - Published: 2022-02-28 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/get-a-video-evaluation-of-your-speech-or-presentation/ - Categories: Blog Article, Presentation Coaching Get a video evaluation of your speech or presentation    I am pleased to launch a brand new service for business leaders and Toastmaster speech contestants to help perfect their speech or presentation. Clients can send me their speech video (up to 10 minutes in length), and I will record a personalized evaluation on video back to you with all the feedback you need to transform your presentation into one that engages, is relatable and makes an impact.     As a strategy consultant who has been advising top global leaders in various industries, I am able to apply my skill, experience, and insight to analyze your presentation to ensure that you craft a persuasive message and keep your audience engaged throughout.     Even if you have the best message in the world, if you don’t know the right techniques to deliver it effectively to your audience, it’s not going to achieve the impact that you’d hoped for. With my video coaching, you’ll get personalized feedback within 3 working days with the exact techniques to improve and develop your message into a winning presentation.     Here’s some of the areas that I’ll be focusing on when giving you feedback:    Clarity of ONE BIG MESSAGE® Logical flow of presentation and structure Emotional connection Trust building technique Effectiveness of slides Use of body language and gestures Cadence Vocal variety, tone, pitch Use of speaking area    Coaching for business leaders If you’re a business leader, you may be working to tight deadlines,... --- ### How to get your audience to emotionally connect with you - Published: 2022-02-14 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-get-your-audience-to-emotionally-connect-with-you/ - Categories: Special - Tags: 6 Cs: Carryout Connections and meaningful relationships are crucial in business.   They’re the foundation for sustained partnerships and successful collaborations, whether it be with your team, your leaders or your clients.     Whether or not we’re able to acknowledge it, each of us carries an innate need to connect with other people. We all desire to be liked, heard, and understood. But why is it that some people seem to build instant rapport with most anyone they come across?   If you want to really improve your power of persuasion and get any audience to connect with you, take a look at some of the ways you can bond with your audience:    Pay attention It’s impossible to establish connection if you don’t listen.   This means finding out what your audience wants to hear, not necessarily what you want to deliver.   Contact some of the people in the audience beforehand and ask them what they’re struggling with right now, what do they want to learn more about, how can you add value? It’s much better to find these things out in advance rather than afterwards.   Deliver your message in a story When you wrap your message up in a story, you are making it much easier for your audience to relate to and recall afterwards. Introduce characters that your audience are most likely to relate to. Use dialogue that’s familiar to them and if possible, make your audience a character in your story.     Download my free ebook: The 6C’s of... --- ### The art of selling as a public speaker - Published: 2022-02-01 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-art-of-selling-as-a-public-speaker/ - Categories: Blog Article, Business Storytelling I’ve been a professional keynote speaker for the best part of 10 years, and every time I get up to speak, I’m often selling something. It’s not always obvious and in fact, I would never even consider myself a salesperson – but each time I deliver a presentation, I’m convincing my audience to buy into my idea; to DO something or change their thinking in some way.     It may sound counterintuitive, but if you’re only delivering a speech just to sell, or to pitch their latest product or service, you probably won’t get many sales.   Why? Because our audience are more intelligent than that! Buying decisions and processes have changed so much over the years, and no one wants to be sold to.      Selling to an audience you don’t know One of the biggest challenges that you have as a public speaker is you’re delivering a message to an audience that you don’t really know, and who often don’t know you. So here are some strategies to help you convince a cold audience that what you have to say is worth listening to.     Relating it back to your audience The cardinal rule of sales is to always make it about your buyer (your audience). If they can’t relate to what you say and it’s not relevant to them, why should they even pay attention?     If your audience is giving of their time to come and hear you speak, they also deserve some of your time researching... --- ### As few words as possible - Published: 2022-01-24 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/as-few-words-as-possible/ - Categories: Blog Article, Presentation Coaching Distill your ONE BIG MESSAGE® to as few words as possible When we prepare to give a presentation or speech, the tendency is to say too much. We want to make such a big impression on our audience and demonstrate our expertise that we tend to use too many words which can often dilute our message altogether.     Writing lots of words to explain something is easy but distilling it into fewer words takes practice and skill.     The truth is, the world is so much noisier now with Americans being exposed to an average of around 4,000 to 10,000 ads/messages each day. The competition is tough and it’s getting harder to be more memorable and to truly engage with our audience.     By distilling your message into as few words as possible, we can make it easier to engage with our audience, be remembered, and persuade them to take action.     What’s your ONE BIG MESSAGE® Write down in one sentence what your message is. Focus on simplicity in your choice of words, cutting out all the unnecessary words that you don’t need. Keep asking yourself, “what do I really mean? ” “How can I say it differently? Is my word choice really adding value and making people sit up and listen? ”   You may want to write it out differently a few times to see which is clearer and more succinct.     Once you’ve found the winning sentence, read it out loud, deciding where to emphasize words, and where to... --- ### How do I make my speech more relatable? - Published: 2022-01-17 - Modified: 2023-03-13 - URL: https://natsuyolipschutz.us/how-do-i-make-my-speech-more-relatable/ - Categories: Blog Article, Persuasive communication techniques Being a relatable public speaker is one of the best ways to get engagement and powerfully persuade your audience. Even with the most interesting content, getting your audience to relate to you can be one of the hardest things to achieve.     Why is this?     In all my years of coaching leaders and public speakers, I’ve concluded that when people step up onto the stage, they find it hard to really be themselves and almost ‘humanize’ what they are presenting.      Being relatable simply means being yourself; presenting in a way that is authentic and true to yourself with an audience who through their own experiences, can relate to you in a deep and meaningful way.     Here are some of the ways you can make your speech more relatable:    Share your WHY behind what you do WHAT you do is never as interesting as WHY you do it, so try to weave in how you landed to where you are today. What makes you get out of bed each day? What drives you to outperform and really add value to your clients?     When your audience are listening to your speech, your WHY can be translated into a story, introducing characters that have influenced your life and brought you to where you are today.     Get personal  Some people find it hard to scratch below the surface of their business persona and share real-life stories about themselves, yet this is what makes you more interesting as a... --- ### Toastmasters District 46 Podcast, “Transformational Pathways”. - Published: 2021-12-14 - Modified: 2021-12-14 - URL: https://natsuyolipschutz.us/toastmasters-district-46-podcast-transformational-pathways/ - Categories: News Natsuyo Lipshutz recently made a guest appearance in Toastmasters District 46 Podcast, “Transformational Pathways”. In this episode, she shares her very personal stories on how she arrived in New York, and how the cultural differences posed some challenges, the adversities she faced, and how she overcame these challenges.    --- ### Persuasive speaking: Techniques to convince your audience to take action - Published: 2021-12-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/persuasive-speaking-techniques-to-convince-your-audience-to-take-action/ - Categories: Blog Article, Persuasive communication techniques, Special - Tags: 6 Cs: Carryout Do you know how to really persuade your audience? I’m talking about getting them to change their thinking or convince them to do something following your presentation.      As someone who has delivered countless persuasive presentations and coached many leaders in the US to speak persuasively, I know how possible it is to practice the art of persuasion by using tried and tested techniques that I know work.     To find out more about the power of persuasive speaking and have the skills to be able to persuade any audience, enroll on my online course,“ The Art of Persuasive Speaking in Global Business. ”   Here are some of the techniques to help turn an ordinary speech or presentation into a persuasive one that really convinces your audience.      Use storytelling  Telling a story will make you more relatable and keep your audience engaged. By sharing your own experiences, you will build credibility and help your audience relate to you as an individual.     Make the story something that your audience can relate to. Use characters that reflect the persona of people in the room and a narrative that is gripping and intriguing.      Download my e-book The 6C’s of Strategic Storytelling® right here >>   Make an impact in the first 30 seconds The first 30 seconds is the crucial time that the audience decide whether they’re going to pay attention or not, so make it count.      Start with a really punchy opening; a shocking quote, a surprising statistic or... --- ### Techniques to calm your nerves before giving a presentation - Published: 2021-11-30 - Modified: 2024-06-07 - URL: https://natsuyolipschutz.us/techniques-to-calm-your-nerves-before-giving-a-presentation/ - Categories: Blog Article, Presentation Coaching Feeling nervous before giving a presentation is completely normal.   Many seasoned public speakers suffer from nerves, myself included, and there are techniques I’m going to share with you to help you channel your nerves into energy and high performance.     Relaxation exercises  You can practice these relaxation exercises on the morning of your presentation.   I call it ‘the rag doll’ pose as it loosens all the muscles and helps to center the breath.     Stand with your feet shoulder width apart. Unlock your knees and keep your spine straight.   Take a big deep breath, reach slowly upwards with your hands, and aim to touch the ceiling, keeping your feet flat on the floor.     Now flop forward from the waist bending your knees slightly.   Swing from right to left and give your ribs a good rub whilst you’re there, whilst taking in deep a breath.   Straighten up slowly, keeping your head till last.   Then rest in an easy position.      Warm up the voice As you’re going to be projecting your voice, a vocal warm-up will ensure that you lower the breath to your diaphragm and allow you to reach a wider range of pitch with your speaking voice.   When we get nervous, our breath goes up to the chest and this means we can’t get as much air into our lungs.      Place your hand on your diaphragm. This is found at the base of your ribs in the center just above your abdomen.      After a slow deep... --- ### The secret formula to telling stories that persuade - Published: 2021-11-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-secret-formula-to-telling-stories-that-persuade/ - Categories: Blog Article, Persuasive communication techniques - Tags: 6 Cs: Conflict As human beings, we are hard wired to be storytellers. We also love hearing stories too. It gives us an emotional connection between the characters in the story and the audience.   Studies have shown that when people are shown statistics and then a story, only 5% remembered the stats, but 63% remembered the story. Sometimes, however, we forget to bring the use of storytelling into the business arena. Maybe we feel that they can’t be factual enough. Yet the truth is, your audience aren’t looking for another sales pitch, they want to be captivated by a story that changes their thinking and causes them to take action.    Here are my four secrets that will help you tell captivating stories that persuade your audience.   Focus on the struggle more than the success Have you noticed that whenever you hear a great business leader speak, they rarely talk about their success? That... --- ### 3 types of persuasion explained and how to demonstrate them in your presentations - Published: 2021-11-01 - Modified: 2023-02-01 - URL: https://natsuyolipschutz.us/3-types-of-persuasion-explained-and-how-to-demonstrate-them-in-your-presentations/ - Categories: Blog Article, Persuasive communication techniques - Tags: 6 Cs: Change There are three ‘modes’ of persuasion: Ethos, Logos, and Pathos. If you want to convince your audience and become a persuasive and powerful speaker then you need to apply these three persuasion techniques and demonstrate them within your presentation.     Let’s look at each one in detail and how you can practically include them in your presentation to persuade your audience:    Ethos What you say is important, but WHO you are is perhaps even more important. Ethos is about convincing your audience that you have authority, credibility, and character. When you persuade your audience, you’re asking them to change, buy, act upon, or challenge thinking and therefore you need to establish trust first.     Practical ways to demonstrate ethos:    Identify similarities with you and your audience and find ways to draw upon these in your story, the characters you choose and how you introduce yourself Use language that is inclusive, like ‘us’ ‘we’ and ‘together’ that creates instant relatability in inclusivity  Show humility: a great way to do this is by telling your personal story. It could be your journey from failure to success or your struggles through to triumph. Everyone can relate to making mistakes and by using personal storytelling, it shows the audience you are relatable.   Command the stage: Be aware of your body language. Adopt an upright posture and avoid overusing gestures. Make your gestures meaningful so that the audience focus on your language and words.   Logos  Logos is a Greek word that derives from... --- ### Transforming a ‘speech’ into a powerful story - Published: 2021-10-25 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/transforming-a-speech-into-a-powerful-story/ - Categories: Blog Article, Persuasive communication techniques, Presentation Coaching - Tags: 6 Cs: Character Transforming a ‘speech’ into a powerful story In one of my blogs last month, I shared the story of Mayuna Magara, the representative of Asia and Oceania, who participated in the Mrs. International World Championships.   I worked with Mayauna on her authenticity as a speaker, helping her deliver an emotionally connected message.     On September 19th, another pageant (Beauty Pageant), Mrs. World Universal World Congress, was held in Washington, DC. At the first world tournament, one of my presentation coaching clients, Hitomi Nagaya, won second place in the Ms. World Universal Elite Grand Prix.   It was 6 weeks prior to the competition, that Hitomi approached me for coaching. That wasn’t a lot of time to get her fully prepped, but she worked hard on her ONE BIG MESSAGE® and it wowed the panel.     Celebrating diversity  Ms. World Universal is significantly different from other pageants in that"diversity & inclusion", is very much celebrated.   Usually, "diversity" often means racial diversity or gender diversity, but at Ms. World Universal, not only race, but also body shape, social status, and past. Their mission is to accept true diversity from all angles, including experience, medical history, religion, sexual orientation, identity, physical and mental disorders, etc. , and they are working to contribute to society based on that mission.     The contestants are therefore seemingly different from other pageants, and there are many women who celebrate diversity.     As for Hitomi, she suffered from hepatitis at the age of 19 and cancer in her 40s. She also experienced domestic violence and divorce... . --- ### Using storytelling to activate empathy in public speaking - Published: 2021-10-18 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/using-storytelling-to-activate-empathy-in-public-speaking/ - Categories: Business Storytelling Storytelling is an effective way of transporting your audience so that they can literally see the world from a new point of view. It can be difficult to get your audience to ‘feel’ an emotion, particularly if you only have a short space of time to get your message across.     So many speakers focus too much on their content, rather than how they want their audience to THINK, FEEL, and ACT at the end. After all, it’s their emotions that will cause them to remember what you’ve said so that they take action.   If your message involves something that your audience may not have experienced before, using storytelling in your presentation or speech will help create a sense of connection and trust. It will make your audience feel bonded as if they’ve gone through an experience together.     Here are some of the ways you can activate empathy to get your message across:    What are your audience’s expectations?   Before you even start writing your speech, think about why your audience is there? What do they want to learn from you?     The audience wants to get something out of the presentation – it might be a game-changer for how they manage their teams, a new perspective on leadership, or a life-changing belief.      The question for you as a presenter, is will you conform to their expectations? OR could you be the unexpected speaker in the way you deliver your presentation and the emotions you make them... --- ### 3 DAILY Habits of successful persuasive speakers - Published: 2021-10-11 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/3-daily-habits-of-successful-persuasive-speakers/ - Categories: Blog Article, Persuasive communication techniques There’s no better feeling as a speaker when you know you’ve won over your audience.   That moment when they don’t just rapturously applaud you; they take action on what you’ve said.   It takes a great deal of practice, strategy, and the use of the right techniques to become a great persuasive speaker. It’s not something that happens overnight.      In my Presentation Coaching, I work with many leaders who are continuing to practice their skills of persuasion, and in observing them, these are some of the daily habits that they practice consistently:    They observe and listen  Persuasive speakers are exceptional listeners.   In fact, they spend more time listening than they do talking because they know that the first rule of persuasive speaking is to listen to their audience.     When they go about daily conversations with people, they are inquisitive. They ask relevant questions or try to get more detail. If it’s a business-related conversation, they may clarify and reiterate the agenda or ask anything they might not be sure about so that they learn and develop empathy.     By listening more, they understand what makes certain people tick, and what appeals to different people. This helps them create a persuasive presentation that they know their audience will respond to.   They keep a black book of stories Stories happen every day and all around us. They can change the way we think, work and live. The trouble is, when it comes to retelling those stories, we can’t always... --- ### Unlock the power and potential of diverse teams - Published: 2021-10-05 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/unlock-the-power-and-potential-of-diverse-teams/ - Categories: Blog Article, Diversity in the workplace, Strategy Development Diversity and inclusion are key attributes to any high-performing team. Yet when a diverse group of people comes together, they fail to really connect with people ‘who aren’t like me’ and work collaboratively towards a common goal.     A lot of this is down to lack of empathy: our ability to put ourselves in the shoes of others and to understand what another person is experiencing. When someone has had a completely different upbringing or set of experiences than our own, how can we adequately respond to their views, and how can we even listen effectively?   Diversity isn’t just a matter of ethnicity, gender, and sexual orientation; it’s also about a group of individuals who have worked in different sectors, lived, or worked in multiple countries - bringing with them different experiences and viewpoints.     Yet all these diverse experiences can actually work powerfully together when harnessed in the right way by the right leader. Here are some practical ways to unlock the power and potential within diverse teams:    Establish a common purpose Your team needs to be working towards a common goal and purpose, using individual team members’ skills to achieve that.     Ask yourself: “What is the one thing this team can accomplish together? ”    When team members are given a task, encourage the use of open ended prompts such as “Is this what we should be doing? ” and “Is there a more efficient way to do this? ” to encourage creative thinking and inspire new and... --- ### How to empathize with an audience you don’t know - Published: 2021-09-27 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-empathize-with-an-audience-you-dont-know/ - Categories: Blog Article, Presentation Coaching, Special Empathy is getting out of your own perspective and into someone else’s. From a speaker’s point of view, it requires getting in sync with your audience and their emotional state.   When you bring empathy into your presentation, you create more positive engagement and therefore you have higher chances of persuading your audience.     Even if you are presenting to a completely unfamiliar audience who you’ve never met, there are some things to consider to make sure your presentation appeals to them.     Collective commonalities  What things do the audience have in common with one another?   Have they all reached a certain point in their career – maybe they have similar job titles?   Has their organization gone through a shift, or change that may affect them?   Have they been through a particularly challenging time as individuals? What obstacles might they be facing?   Answering these questions will help you build an audience persona so you can tailor your ONE BIG MESSAGE® that resonates with them.     The theme of the event Is there a theme to the event you are speaking at that you can draw upon and include in your presentation? What’s the purpose of the event? By understanding the objectives of the event, you’ll understand what they’ll consider to be a successful presentation.   Ask yourself: “What does your audience need from me? ” “What would be useful for them right now? . ” This not only helps you tailor your message to your audience, but it also reminds you that... --- ### Clarifying your core message for business presentations - Published: 2021-09-20 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/clarifying-your-core-message-for-business-presentations/ - Categories: Blog Article, Presentation Coaching I once coached a group of very experienced senior leaders to deliver a presentation at their internal leadership conference.      The audience were all senior executives and they each had 10 minutes to present on the direction of their teams for the next 12 months.     It was clear to me why these individuals were leaders of very high-performing teams.   They knew their business strategy inside out. Each one could describe in detail their teams’ strengths, the results they’d achieved in the last 12 months, and the lessons learned - so encapsulating it all in a presentation seemed simple, right? !     Yet as I listened to each of their presentations, there was nothing about them that was in the least bit memorable. In fact, despite their impressive facts and figures that they reeled off, they were starting to sound a little repetitive and dare I say it, boring.     What were they missing?     It was the fact that they had no core message. Or as I call it, One BIG Message® . The ONE thing that they wanted their audience to remember and take action on was missing.      In this article, I want to share with you four ways to help you develop your core message and turn your presentation into a persuasive and powerful tool and help you stand out as a speaker/presenter.   Is it relatable to my audience? The key to having a successful One BIG Message®  is that it is relatable to the audience in... --- ### The role of storytelling in presentations (and why you need them!) - Published: 2021-09-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-role-of-storytelling-in-presentations-and-why-you-need-them/ - Categories: Blog Article, Business Storytelling, Special - Tags: 6 Cs: Cure We’ve all heard about the importance (and benefits) of storytelling, and many of us have probably been on the receiving end of an engaging presenter who manages to tell great stories – and just how memorable and relatable they were.     Storytelling gives us the ability to connect and inspire people to take action by presenting an interesting narrative that our audience can relate to and be able to see themselves as part of your story. So if you want your audience to buy into your ONE BIG MESSAGE®, you have to offer more than just colorful presentation slides!     In this article, I explain why storytelling is a vital component of a clear, powerful, and persuasive presentation:    A story should build trust We use storytelling in presentations not just to add interest and engagement, but to build trust. Your audience has to feel part of your presentation. It has to speak to and resonate with them.     One of the best ways to do this is to really understand who you are presenting to and what situations or characters they’re going to relate to best.   Ask yourself:    What knowledge do they have about my topic?   What challenges are they facing right now in relation to my topic?   What archetypes are common in their world right now?   Where do they want to be in 5 years time? What aspirations do they have?     Answering these questions will help you craft a truly engaging story that causes them... --- ### How to make virtual presentations engaging - Published: 2021-09-06 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-make-virtual-presentations-engaging/ - Categories: Blog Article, Presentation Coaching Over the last year, I’ve been delivering more virtual presentations than I dare to count and I’ve learned not only the practicalities of setting up an online presentation effectively but also some invaluable techniques to keep my audience engaged throughout.   As virtual meetings and online presentations continue to be the norm, I wanted to share these with you to help you engage your audience whether you’re delivering online or in-person:    The best way to make eye-contact When you are delivering a presentation online, look directly inoto your camera.   Your audience will see you looking at them directly in the eye – which is the most powerful way to engage with someone. This is a hard habit to master because you’ll naturally want to look at your participants on the screen, but if you have a big online audience your eye contact will be all over the place which can cause people to switch off.      Pace and volume  You won’t be getting as much tangible feedback from your audience when you’re delivering a presentation online as you would do with a room full of people, so it can be tempting to race through your presentation.   Your audience will actually need longer to digest information online because they have other distractions around them, so you need to keep the energy high, but the pace steady.     To bring real dynamism to your presentation, try adjusting the volume and pace when you’re delivering your One BIG Message® (Watch my One BIG... --- ### Women|Future Conference - November 1st 2021 - Published: 2021-08-31 - Modified: 2021-08-31 - URL: https://natsuyolipschutz.us/womenfuture-conference-november-1st-2021/ - Categories: News Natsuyo Lipshutz is a speaker at the fourth annual Women|Future Conference, taking place virtually from November 1-5, 2021. The Women|Future Conference is a professional and personal development, learning, networking and mentorship conference hosted by The Stevie® Awards.   With over 40 sessions, interactive workshops, and a motivational keynote, this is an event for career-driven women in all stages of life looking to be inspired, build resilience and prepare for changes ahead. Natsuyo is a panelist and will be discussing “Keys to Unlocking Human Potential and Making Organizations Thrive” on 1st Nov 3:30-4:15.   The five-day agenda features female CEOs, Founders, Executives, Entrepreneurs, and Small Business Owners leading thought-provoking conversations about everything from mental health to financial wellness, lead generation, imposter syndrome, entrepreneurship, and workplace diversity. Natsuyo Lipshutz is proud to be speaking alongside 100+ speakers from global organizations including Facebook, IBM, Infosys Limited, John Hancock, Pinterest, Quartz, Ralph Lauren, SAP North America, Talkspace, and others. --- ### Cross-cultural communications strategies for effective leadership - Published: 2021-08-30 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/cross-cultural-communications-strategies-for-effective-leadership/ - Categories: Blog Article, Cross-cultural Communications, Persuasive communication techniques In an increasingly globalized economy, the ability for leaders to communicate effectively with people from other cultures has become an essential leadership skill. Just because someone speaks the same language as you, doesn’t mean that they have the same cultural background and understanding as you.     Many of our communication habits have become habitual, and when we are surrounded by diverse cultures, it’s relatively easy to ignore, mess up, patronize, or even offend people if we aren’t aware of how to adapt our communication style.   These cross-cultural communication strategies will help you effectively influence and motivate people’s attitudes and behaviors across a wide global community.     Don’t make cultural assumptions    Researching our audience is essential before you make any presentation. You need to know how the audience culture varies from your own so that you can adapt your presentation accordingly.     Consider what cultural similarities there may be between you and the audience, and think about how you can build on those similarities in your presentation. This is especially important in the first 30 seconds of your presentation. I call it the "7-30 rule", the first 7 seconds gives them your first impression, and 30 seconds, second impression. This is where you can earn trust from your audience. If you build on similarities in the first 30 seconds, your audience will trust you and listen to the rest of your presentation.   Be cautious using humor   People from different cultural backgrounds may interpret humor in different ways,... --- ### Three tips to make your speech more interesting - Published: 2021-08-23 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/three-tips-to-make-your-speech-more-interesting/ - Categories: Blog Article, Business Storytelling Don't end the story with the story! Three tips to make your speech more interesting   Newbie public speakers may often feel nervous delivering a presentation. Whether it’s a presentation to a board, a conference, or even a TED talk, you want to make a great impression and engage your audience.     The best thing you can be is interesting and useful to your audience and not make them work for it. They won’t remember everything you say, but you do want them to retain what’s most important (your ONE BIG MESSAGE®). This means clearly identifying takeaways, and concluding with a checklist to help them take action on your approach.      Here are three tips to make your speech more interesting:    Use material that you find interesting   It is important that you find the material you use interesting AND is relatable. You need to be able to talk passionately about it and it needs to be something your audience may find interesting. Finding the marriage between “interesting” and “relatable” is key.     Avoid cliches and overly used material that clearly has someone else’s stamp on. Stick to a topic that you feel confident about and that you are passionate about.      Try to dramatize in your own words   Write down some interesting anecdotes about your topic.   Which parts can be made into a story? What characters can you bring into it to bring it to life?     As you write these down, try to dramatize them in... --- ### Using introspection to find your <span class="nltrademark">ONE BIG MESSAGE®</span> - Published: 2021-08-16 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/using-introspection-to-find-your-one-big-message/ - Categories: Blog Article, Presentation Coaching I have recently been coaching a Japanese lady who entered Mrs International Beauty Pageant.     You might think that a beauty pageant is all about swimsuits and glamour (I thought that too! ) but in fact the speech that they have to give accounts for 50% of the judging criteria.     Preparing speeches for pageant participation is a very exciting, yet challenging process. It’s supposed to draw on their own life experiences, something that resonates with them that they can clearly communicate to a panel of judges, in just 30 seconds.   The process I used to help my client was about finding her “ONE BIG MESSAGE®”. It’s a technique that I use for all my clients to convey a punchy, yet informative message that’s easy for the audience to recall and engage with.      Using introspection to clarify thoughts and experiences My client had a huge accolade of achievements with so much life experience. The process felt a bit like trying to find the golden nugget. We started by drawing on her most important experiences using introspection and then scooping out the parts that I knew would resonate with her audience.     Most of my clients struggle with this initial process. That’s why, in the first session of Presentation Coaching, I listen to the client's story, facilitate, and search deeper by getting my clients to talk about past experiences until we find the “golden nugget. ”   The key to successful speech-making is to find a point of contact between "your... --- ### 5 communication techniques I learned from being a parent - Published: 2021-08-11 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/5-communication-techniques-i-learned-from-being-a-parent/ - Categories: Blog Article, Persuasive communication techniques Parallels between parenting and leadership are plentiful. As a parent of a head strong 9-year old, while I run my own global leaders' communication training business, I am only too familiar of the similarities and lessons that we can learn and bring into the business world, and I wanted to share some less obvious communication techniques with you to help you become stronger communicators.   Being fearless   No one provides us with a ‘manual’ as a parent. We learn from our instincts and to be fearless as we do so. Like most parents, as soon as I found out I was pregnant, I started listening to all my friends’ experiences as parents, but when my daughter was born, I quickly realized that every child is different, and the best way was to parent in a way that felt authentic and natural to me.      As leaders it is our authenticity that we will be known by. Those leaders who are aware of their strengths, their limitations, and their emotions will be most successful.     Learn to negotiate   As my daughter is getting older and starting to make her own decisions, the ability to negotiate is a skill that I can’t live without. Teaching your children to negotiate, will enhance their confidence, self-esteem, empathy and social relationship skills.   Negotiation, both as parents and leaders, teaches us to be clear on what we want, while taking into account the needs of others and be willing to make compromises.     ... --- ### The <span class="nltrademark">ONE BIG MESSAGE®</span> that will help you become a more effective speaker - Published: 2021-08-03 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/the-one-big-message-that-will-help-you-become-a-more-effective-speaker/ - Categories: Persuasive communication techniques, Special When I competed in Toastmaster’s international speech contest for the first time, I met Janice.   An athletic looking lady in her mid 50’s, with bright eyes and an assertive demeanour.     At the semi-final round of the New York district, Janice was sitting right at the back of the room and as soon as my name was announced as the winner, she came over to me and said:    “You have a potential. Let me coach you”.   I thought it was a very generous offer to offer me free coaching, but what did I have to lose?     Little did I know that her coaching will completely change the way I think about public speaking ever again.   In my first coaching session with her, she was very blunt with me:    “You’re giving too much away”    I never thought that was even possible. Surely that’s what the audience wanted? Lots of information that they can learn from and take away whatever’s important to them.     I went away that day and realized that this was the biggest mistake I was making. I was giving my audience a whole buffet, when actually, I should be giving them a single meal.     Buffets give people choice, too much distraction. They can even skip the main course and go on to dessert if they wanted to, but this isn’t what you want.     We only have a very short time to deliver a message, so it needs to be short and... --- ### JMI Small Buiness Conference Podcast Interview - Published: 2021-07-26 - Modified: 2021-07-26 - URL: https://natsuyolipschutz.us/jmi-small-buiness-conference-podcast-interview/ - Categories: News On this episode of Small Biz Florida Natsuyo joins Tom live from the Small Business Leadership Conference hosted by the Jim Moran Institute for Global Entrepreneurship,to talk about her career as a business consultant and what inspired her to change the way she conducts business and builds business strategies. Natsuyo also covers the importance of story telling to successfully market your products or services as a small business owner and how you can change that story today to build strong relationships with your customers. Listen in here >> --- ### The 6-step business storytelling structure that SELLS - Published: 2021-07-20 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-6-step-business-storytelling-structure-that-sells/ - Categories: Blog Article, Business Storytelling - Tags: 6 Cs: Circumstance Stories are powerful.   When my daughter was 4 years old, she asked for the same story every night for about 3 months.   Surely she would get bored by it, but each night I read it to her and tried to bring the characters to life that little bit more. As I read it to her, I visualized it too, and I always noticed something different about the story each night I read it to her.   You don’t have to be a superhero to tell great stories, but you do need the right tools and techniques.   As leaders and public speakers, we all want our message to be powerful; for our story to be remembered, inspiring, and even life-changing. Here is a 6-step structure to create powerful stories that are not just remembered, but that will help you SELL.      Step 1: Set the scene  Your audience should be able to visualize where the story is taking place, who the main characters are, and what they look like. This is also the time to set the atmosphere which will influence the mood and timbre of your story.   You want your audience to feel instantly involved in your story, so place your audience in the scene with you using active language in the first person:    ‘If you had been there... . ’ or ‘Imagine yourself with me now... . . ’   Step 2: Describe your characters Stories need characters. They serve as the driving force and help your story to have a deeper, stronger, and... --- ### The 4 most powerful ways of persuasive communication - Published: 2021-07-19 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-4-most-powerful-ways-of-persuasive-communication/ - Categories: Blog Article, Persuasive communication techniques Persuasion is the act of convincing someone to change their beliefs or act upon something that you suggest. The art of persuasive is not just about sales tactics. It’s about effectively communicating your ONE BIG MESSAGE® so that your audience take action or share your perspective.   As leaders, the ability to persuade is essential. Whether it’s to promote your personal brand, get everyone on board with your vision or to attract and retain your best people, persuasion is a daily skill that, as leaders, you will need to master and practice.   Here are four of the most powerful ways to communicate persuasively:    Storytelling  Having a story to tell will instantly make you more persuasive. They tell the “why”. For example “why you think your message is worth listening to. ”  Stories are what change emotional beliefs, much much more than a logical argument would, because we make decisions (often unconsciously) based on our emotions, and then let our rational processes justify that decision with facts.     Download The 6C’s of Strategic Storytelling® to learn how to craft great stories that SELL.     Trust  Being relatable is really important if you want to be persuasive.   Why is your message so important to them?   When you find common ground with your audience and they can relate to you, they’ll be more willing to listen to you and act on what you have to say.   I talk more about how to make yourself instantly relatable here.   Share your passion and confidence Passion is... --- ### Using ethos to persuade your audience - Published: 2021-07-12 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/using-ethos-to-persuade-your-audience/ - Categories: Blog Article, Persuasive communication techniques The success of a speaker’s efforts to sway his or her audience will depend, ultimately, on credibility. In persuasive communication, we call this “ethos. ” It comes from the Greek word “character” and it’s how you appeal to your audience through trust and credibility.   We are all likely to be persuaded by people whom we trust, and those with whom we can relate to. So how can we create that strong, credible reputation as leaders, especially with an audience that doesn’t really know us?     Trust can be created superficially If you are delivering a speech or presentation to people who don’t know us, how is it possible to create a sense of trust? There are several ways this can be achieved:    How you are introduced in a written bio and presented by an MC How you carry yourself How you control the moment How you are dressed   All of these affect the audience’s prejudgment of you as a speaker. Why do you think that marketers use people wearing white lab coats to advertise which toothpaste is best and which skincare has been ‘researched’ through science to make our skin radiant? Because we are more willing to believe something if it’s presented to us by someone who looks authoritative – in this case, someone wearing a lab coat. So you see how trust and credibility can be created instantly, yet superficially before we have even started speaking?     Having a credible argument First impressions matter, but second impressions go... --- ### What determines your legacy as a public speaker? - Published: 2021-07-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/what-determines-your-legacy-as-a-public-speaker/ - Categories: Blog Article, Presentation Coaching Every leader wants to leave a positive, lasting legacy. The way in which they impacted their organization, the people they influenced, the products and brands they built and the messages they sought to deliver.   Leaders who have engaged in a lot of public speaking will undoubtedly be more well-known, and they’ll have certain messages that are associated with their name, and those messages can stay with people long after their life.      Look at Steve Jobs, for example:    He left an astonishing legacy. He changed the way we viewed and now use technology and created ground-breaking products.   He also delivered inspiring presentations, including his very candid speech to graduating students at Stanford University with stories about his own life and struggle in his career.   This got me thinking about legacies.     If you are a public speaker, your legacy will be created from a number of attributes, including the message you deliver, the people you influence, and the perceptions and feelings people have about you.      Let’s look more closely at some of those attributes to see how we can control them to leave the legacy that we want:    Triumph over adversity  Many leaders’ journey into success starts with struggle. They use storytelling as a vehicle to share how they have personally triumphed over struggle in their lives.   These stories resonate with audiences because we are hard-wired to empathize with one another and it’s a great way to emotionally connect with your audience.      Your values... --- ### When and how to use Repetition and Parallelism for persuasive communication - Published: 2021-06-30 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/when-and-how-to-use-repetition-and-parallelism-for-persuasive-communication/ - Categories: Blog Article, Persuasive communication techniques Repeating similar ideas and drawing on parallelism are one of the most powerful ways to create memorability as a speaker and convince your audience to pay attention to your message.     What is repetition?    Repetition is a stylistic use of the same word, ideas, or themes in a sentence to emphasize something.   There are several examples of leaders using repetition:  Glennon Doyle starts each of her sentences with the same words and structure to give rhythm and balance to her speech. “We know what the world wants from us. We know we must decide whether to stay small, quiet, and uncomplicated or allow ourselves to grow as big, loud, and complex as we were made to be. Every girl must decide whether to be true to herself or true to the world. Every girl must decide whether to settle for adoration or fight for love. ” ― Glennon Doyle Melton, Love Warrior   Barack Obama's first victory speech in the 2008 election uses repetition of simple phrases to set out his intentions. Notice too how short his sentences are to allow people to easily recall information.   “... a government of the people, by the people,  and for the people has not perished from the Earth.   ... This is our chance to answer that call. This is our moment. This is our time. ” How to use repetition in your speeches You want to be selective in your repetition because you don’t want to overdo it and sound like a broken record!   Choose your... --- ### Four PROVEN techniques for creating powerfully persuasive presentations - Published: 2021-06-23 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/four-proven-techniques-for-creating-powerfully-persuasive-presentations/ - Categories: Blog Article, Business Storytelling, Persuasive communication techniques Being able to influence an audience and persuade them to take action requires careful planning, consideration, and preparation.    Powerfully persuasive presentations use a mixture of facts, logic, and empathy to help an audience see an issue from a different perspective, causing them to take action. Here are four proven techniques for powerfully influencing and persuading your audience:    Decide on a single ask (or Call-to-Action)  Decide on one thing you want your audience to think, feel or do after they’ve listened to your presentation. This is usually centered around your ONE BIG MESSAGE®.  If your message is not clearly defined, or you are diluting it with too many call-to-actions, it can cause the audience to lose focus. They’ll switch off, look at their phones or start thinking about what they’re going to have for lunch.   You want them focused on YOU and be influenced by your ONE BIG MESSAGE®.     Create an emotional connection  We don’t make decisions based on facts alone. A big part of our decision-making is emotion.   Zaltman’s (2016) study showed that 95% of our thinking happens in the ‘emotional brain’. Zaltman’s 2000 seminal study found that when humans had damaged the area of their brain where emotions were generated and processed, despite still being able to use logic and function completely normally, individuals that were void of emotion seriously struggled to make any decisions, even simple decisions like what to eat for lunch. Understanding your audience’s needs and making sure that you understand their challenges is the... --- ### Natsuyo Lipschutz appointed Director of Global Outreach of The National Speakers Association’s New York City Chapter - Published: 2021-06-16 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/natsuyo-lipschutz-appointed-director-of-global-outreach-of-the-national-speakers-associations-new-york-city-chapter/ - Categories: News Natsuyo Lipschutz has been appointed to be the 2021-2022 term Director of Global Outreach of The National Speakers Association’s New York City Chapter.   The National Speakers Association (NSA) is the oldest and largest of international associations that support motivational and other public speakers.   Their mission is to empower public speakers, share expertise and challenge one another to improve.   Natsuyo has been a proud professional member of the NSA for a number of years and is the only Asian and non-native English speaker to attend the New York chapter. As part of her new role as Director of Global Outreach, she will be responsible for supporting other public speakers who may need support communicating with a global audience.   Commenting on her appointment, Natsuyo says: “Under the leadership of wonderful Jeanne M. Stafford, who serves as the new president of NSANYC, I'm so honored to serve alongside brilliant fellow board members and support other New York public speakers in their growth. ” If you are a public speaker and want to improve your craft, visit: https://nsanyc. org for more information or click HERE to book a consultation with me.   --- ### The importance of consistently showing up as a public speaker - Published: 2021-06-16 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-importance-of-consistently-showing-up-as-a-public-speaker/ - Categories: Special Last week I was honored to be speaking at the Small Business Leadership Conference in Orlando Florida where I shared my insights into The 6C’s of Strategic Storytelling®.   It was one of the first opportunities I’d had to speak in a room full of delegates since lockdown.   All my other speaking engagements had been held virtually and it was so refreshing to be face-to-face with people. As it happened, on the very same day, I was sworn in virtually as the Director of Global Outreach of The NSA's New York City Chapter. I loved the fact that thanks to technology, I could be in two places at once! How reflective of current business environment is that.   Both these significant events got me thinking about how important it is to consistently show up as a public speaker.    You may not always land huge events to speak at but being able to share your knowledge at smaller events to a niche group of people can not only provide a platform to test an important message or story, it also means that more people are hearing about you.   You also get to watch other public speakers too and learn from watching them. I always go home with a little nugget to use in the future.   I will never stop learning new skills and techniques as a public speaker. That’s why I frequently attend the National Speaking Association in New York where I can learn from other public speakers and to be appointed as... --- ### Creating memorable characters for business storytelling - Published: 2021-06-09 - Modified: 2023-02-01 - URL: https://natsuyolipschutz.us/creating-memorable-characters-for-business-storytelling/ - Categories: Special - Tags: 6 Cs: Character When you hear a story, what do you remember most about it? It’s usually the people in it. Circumstances or situations become interesting because there is a relatable character or characters within them. Have you ever read a great book and felt that the characters in it were almost part of your life too? And when the book is finished, you feel a bit lost without them? That’s great storytelling. Whenever you are giving a business presentation, your job is to story tell and create images for your audience that help your story to come to life. Creating characters is a great way to achieve this. In this article, I’m going to share with you techniques on how to create characters and simple strategies to help you bring them to life for your audience. Make your characters relatable To give your characters qualities that captivate and compel the audience, they need to be instantly relatable. Even the hero of your story should have flaws and weaknesses to make them more likeable and relatable. Determine what your hero’s goals and motivations are – and more importantly what’s getting in their way of achieving these? Give your characters a backstory What has shaped your character into the person he is today? You won’t have time to go into your character’s back story, but it’s important that YOU, the storyteller, know what their backstory is. The more detail you know about this person, the better you will be at portraying the character to... --- ### Choosing the right topic for your speaking gig - Published: 2021-06-02 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/choosing-the-right-topic-for-your-speaking-gig/ - Categories: Blog Article, Persuasive communication techniques, Presentation Coaching The starting point for all art of persuasive speaking is the topic you choose. You are clearly an expert in something (that’s why you’ve been asked to speak), but how do you tailor your area of expertise into something that’s going to ‘wow’ and resonate with your audience?   Here are some simple approaches to use as a starting point to help you choose the right message for your speaking gig:  Get to know your audience Find out as much as you can about the audience. Go beyond just their demographics and the organization they work for and find out how much they know about your subject matter.   What do you and the audience have in common? Or conversely, how are you different?   What values might you have in common? You want to be able to connect with them in a deep way, and you can only do this through establishing common ground.   Could you do a pre-event online survey to find out how much they know about your chosen topic so that you can pitch your message at the right level?   Focus on ONE BIG MESSAGE® If you want your audience to remember you, and act upon what you say, you need to focus on one (and only one) big message.   Some might call it ‘the big idea’ but this really is the crux of the speech you are going to give. Ask yourself: What do I want my audience to go away with? What one single thing do I... --- ### PROVEN ways to overcome stage fright when public speaking - Published: 2021-05-26 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/proven-ways-to-overcome-stage-fright-when-public-speaking/ - Categories: Presentation Coaching Picture the scene.   You’ve been invited to speak at a major event. Your slot is right after lunch and you’re sitting through the morning’s agenda quite calmly. After lunch, once everyone is seated, your breathing starts to speed up, your stomach is churning and your palms are beginning to sweat. This can’t be right. You’re an experienced leader, you’re well-rehearsed, and you know your subject matter inside and out. Stage fright is very common and can happen to the best of us. Fortunately, I’ve got some techniques that will help. The most important thing is to take control of your nerves so they don’t put you off public speaking for life. You just need to use some solid coping mechanisms so you can deliver your message with confidence. Know your material and know your message If you know your message inside out and you are really familiar with your material, the less chance you have of messing up. Notice, that I don’t say you need to rehearse and rehearse, as this can cause you to disconnect with your audience an lose some of your authenticity.   You want to sound natural, yet confident, so don’t over rehearse as it could cause you to  lose that important natural connection with the audience. Set yourself a time limit to feel nervous Nerves are all part and parcel of public speaking. Most people get them, but don’t let them take over you. The first few minutes will be the worst as you start to... --- ### 10 common mistakes when addressing a cross-cultural audience - Published: 2021-05-20 - Modified: 2021-05-20 - URL: https://natsuyolipschutz.us/10-common-mistakes-when-addressing-a-cross-cultural-audience/ - Categories: Cross-cultural Communications In an increasingly global business environment, where colleagues, suppliers and clients are from different countries with varying cultures and value systems, it’s essential to be able to adapt your communication style and delivery. Doing so effectively could mean the difference between being highly respected and regarded to being greatly misunderstood. Here are ten common mistakes leaders make when addressing a cross-cultural audience: It’s not the listener, it’s the communicator How your audience interpret your message is down to you (the speaker) not the listener. Too many leaders make the mistake of leaving interpretation down to the audience, but the opposite is true.   How you avoid this is quite simple. You have a message, you make it as simple as possible and you tell a story around it so that your audience can visualize and relate by seeing themselves in your story. Over communication will get your message understood It’s very common for leaders to fall into the trap of over communicating what should be a simple message. Shorter, simple words and message are the best way to go when addressing a multi-cultural audience. Speaking too quickly Native English speakers (and some non-native speakers) are notorious for speaking too quickly in cross-cultural discussions. Whatever speed you think feels right, slow right down to get your message understood. Not getting feedback In Boardroom situations or when addressing a smaller group of people, be sure to ask for feedback. However, don’t just ask questions like: ‘Is this clear? ’, ‘Do you see where I’m... --- ### 6 leadership communication skills learned from being a parent - Published: 2021-05-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/6-leadership-communication-skills-learned-from-being-a-parent/ - Categories: Business Storytelling, Leadership Coaching As parents, our role is to help our children gain the skills they need to be successful in life, and these can also help us become better communicators as leaders. I want to share some of those insights and skills I’ve learned being a parent and how they can also help you communicate as a leader.   Embracing failure My daughter Leena is a competitive figure skater and I’m often teaching her that failure is part of growth.   When she doesn’t win a competition, it’s not failure, it’s just part of her growth and learning. Most leaders I coach believe that failure is bad, but what I’ve learned from the most successful leaders is that growth comes through repeated failures. There’s no shortcut and no quick fix. The most valuable things in life always mean hard failures along the way.   Being firm but fair As a parent you’re constantly swinging from being loving to your kids, and also being strict and drawing boundaries when they need it. The most respected leaders I know are those who reward success and discipline failure. When you treat employees (and your children) in this way they feel respected, cared for, and they develop trust in you. It’s not about playing games or one-upmanship, it’s all working collectively to achieve a common goal.   Being clear about what you want Don’t you just love it when your child asks you to explain a word that they haven’t heard before.   The other day, Leena asked... --- ### Ways to use your passions in public speaking - Published: 2021-05-06 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/ways-to-use-your-passions-in-public-speaking/ - Categories: Business Storytelling, Presentation Coaching When I first started out as a keynote speaker in New York, I was convinced that my talk had to be ‘polished’ to impress my audience. I remember it so well. I was at the Professional Speaker’s Continuing Education workshop and I was picked to rehearse my keynote speech on stage in front of all the participants. They were all professional public speakers. I had to put my big girl pants on and go for it! As you can imagine, I tried my best to be as perfect as possible. I knew my speech inside out, back to front. I also knew when I would pause and I even imagined at what point my audience might laugh (and how I would react to their amusement). In my own mind, it was perfect. What could possibly go wrong? After a few moments of my keynote speech, the head coach stopped me.   “Natsuyo, you are poised, you are powerful, you are a performer. But something is blocking you. What is it? ”   I had no idea that in my quest to be ‘perfect’, I had created some kind of block between me and the audience. But what was it? And more importantly, how could I break it down so I could really engage my audience? Over the lunch break, we were got talking about what our passions were (outside of public speaking, or course). I had been a ballroom dancer since 2004. I also started ballet at the age of 3... --- ### Join Pacific Tango Group’s May Webinar May 12th 2021 - Published: 2021-05-05 - Modified: 2022-09-09 - URL: https://natsuyolipschutz.us/effective-storytelling-for-corporate-leaders-by-natsuyo-lipschutz/ - Categories: News “The 6C’s of Strategic Storytelling® for Corporate Leaders” by Natsuyo Lipschutz Business storytelling is THE most powerful skill that business leaders can use to influence, teach, and inspire. And I’m not just talking about applying it to give speeches or make presentations. Business storytelling is incredibly effectively for whenever leaders have something important they need to communicate. In this webinar, Natsuyo provides you with the storytelling blueprint. It will teach you step by step how to turn your message into a powerfully persuasive story. Date and Time: May 12th, 2021 at 5pm (Eastern) / 4pm (Central) Fee: Free Registration: Click HERE. --- ### 7 POWERFUL Presentation Delivery Strategies for Global Leaders - Published: 2021-04-27 - Modified: 2021-04-27 - URL: https://natsuyolipschutz.us/7-powerful-presentation-delivery-strategies-for-global-leaders/ - Categories: Persuasive communication techniques, Presentation Coaching The ability to deliver powerful presentations is a skill that most people in business need to practice, not just leaders and managers. Whether it’s presenting to 5 people in a board room or a room full of 700 people, the same strategies need to apply if you want to deliver a powerful presentation. Here are seven highly effective presentation delivery strategies that help to capture your audience’s attention and get them to take action: Listen to your audience Know who you are speaking to and what they care about. No two audiences are the same, so even if you know your one clear message that you want to communicate, you will need to adapt it according to the audience. Are you presenting to a board that will approve your recommendations based on cost vs. benefit? Or a room full of product managers who wants to understand the key features and benefits of the latest technology gadget. Think about what motivates them and adapt your presentation so that it sparks interest on issues that your audience care about.   Keep it open It’s important to remember that a great presentation is about so much more than just content. Your delivery and body language play a huge role in the success of your presentation. If you’re a feeling a little nervous, it’s easy for your body to stoop and for your arms to be pinned too close to your body. These postures are a big giveaway that you feel nervous or uncomfortable... --- ### The 3-step solution for overcoming cultural barriers in global business - Published: 2021-04-23 - Modified: 2021-04-23 - URL: https://natsuyolipschutz.us/the-3-step-solution-for-overcoming-cultural-barriers-in-global-business/ - Categories: Cross-cultural Communications As businesses expand globally, cultural barriers are occurring more and more, and this can create communication problems and make it difficult to understand other people’s behavior. First of all, it is important to understand the types of misunderstandings between different cultures and why they occur. It can be broken down as follows: Differences in the decision-making process in meetings Our dependence on words Differences in interpretation of "nodding" and other body language Here is a simple 3-step solution for overcoming cultural differences in global organizations:   Differences in the decision-making process in meetings When you're running a meeting with people from different cultures, you need to consider your colleagues' different needs and approaches. If you’re in a meeting with Japanese colleagues, for example, they are unlikely to make a choice on the spot. They like to go away and consider their options first. They are therefore likely to refrain from saying ‘yes’ or ‘no’ immediately. Whereas Americans are used to making quick, sharp decisions off the cuff.   Top tip: If you are looking for decisions to be made in meetings, give all colleagues plenty of time to weigh up options. Just because someone takes longer to make decisions, it doesn’t make their opinion any less or more than those who can make decisions quickly.   Difference in dependence on words The dependence on verbal and nonverbal communication can differ greatly between different cultures. According to American cultural anthropologist, Edward Hall, cultures can be divided into two categories: Low context... --- ### How to adapt your communication style to a culturally different audience - Published: 2021-04-19 - Modified: 2021-04-19 - URL: https://natsuyolipschutz.us/how-to-adapt-your-communication-style-to-a-culturally-different-audience/ - Categories: Cross-cultural Communications, Persuasive communication techniques Do you know what your natural communication style is?   The way in which you talk and share information is based on our personality and temperament. It may be something you aren’t even aware of, but becoming aware of it will help you adapt your natural style of communication whenever you need to address a culturally different audience. It took me a while to find my own style. My breakthrough came when I was chosen to rehearse on stage at the Professional Speaker’s Continuing Education workshop. I was the only non-native English speaker, the only Japanese, the only Asian. I quickly realized that in my attempt to speak ‘perfect English’ in front of a room full of English professional speakers, I was also losing some of my authenticity. If you are putting yourself in front of an audience, it’s easy to want to create an image you think your audience will approve of, but this can cause you to step away from your natural communication style. Authentic communication is vital - not only in creating effective, efficient business relationships, but also when it comes to addressing a cross-cultural audience, it’s so much better to present yourself naturally and authentically.   Here’s a quick shortcut that’s helped me find my natural communication style: Be an exaggerated version of yourself As a speaker, you need to be a performer. To be a performer, you need to act like an exaggerated version of yourself. When you’re standing in front of a global audience, it’s... --- ### Natsuyo is leading a workshop at 10th Annual Small Business Leadership Conference - Published: 2021-04-19 - Modified: 2022-09-09 - URL: https://natsuyolipschutz.us/natsuyo-workshop-at-10th-annual-small-business-leadership-conference/ - Categories: News Held June 9-11, 2021 at the JW Marriott Orlando Grande Lakes, the Small Business Leadership Conference is the premier professional development and networking opportunity for small business owners, managers, executives, economic and community development leaders, and nonprofits in Florida and beyond. The conference will provide an opportunity for attendees to share innovative ideas and learn vital information to ignite strategic growth. On the last day of the conference, Natsuyo is leading a workshop titled “The 6C’s of Strategic Storytelling® for Corporate Leaders” ◆The workshop summary Business storytelling is THE most powerful skill that CEOs and leaders can use to influence, teach, and inspire. And I’m not just talking about applying it to give speeches or make presentations. Business storytelling is incredibly effectively for whenever leaders have something important they need to communicate. This workshop provides you with the storytelling blueprint. It will teach you step by step how to turn your message into a powerfully persuasive story. ◆Event Information 10th Annual Small Business Leadership Conference Dates: June 9 – 11, 2021 Place: JW Marriott Orlando, Grande Lakes Web: sblconference. com --- ### How to create an unforgettable persuasive presentation - Published: 2021-04-07 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-create-an-unforgettable-persuasive-presentation/ - Categories: Persuasive communication techniques One of the most sought-after skills of any leader is the ability to influence an audience.   Think for a moment about some of the most successful people you know ... I bet they’re all good at selling themselves, their ideas and influencing others. Yet very few of them will be natural persuaders. It’s a skill they’ve had to learn and practice. From a very young age, I always wanted to avoid being a ‘salesperson’. I didn’t want to be that relentless, commission-grabbing professional that sold anything to anyone (regardless of whether they needed it or not).   Yet despite that belief, sales has been a natural part of my career for the past 20 years. I’ve learnt what it’s like to be successful by using persuasion and being authentic. We all know that mastering the skills of persuasion is essential to leadership success, so I’m going to share some top tips on how to create an unforgettable persuasive presentation that will influence any audience. Be a natural storyteller Everything that’s happening in your life is a story. And a true one too. Everyone is a character (whether boring or exciting). You just have to develop your awareness for stories and logging them in your head and drawing upon them when you want to influence people. Developing your awareness for stories is about noticing the little things that happen to you and creating a narrative around them. Head over to my FREE guide: ‘The 6C’s of Strategic Storytelling®’ to help you become... --- ### 5 ways to use repetition for persuasive communication - Published: 2021-03-30 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/5-ways-to-use-repetition-for-persuasive-communication/ - Categories: Persuasive communication techniques No matter how clear or simple we believe our message is, this never guarantees that your audience will remember it, let alone ACT upon it.   Utilizing the art of repetition in public speaking is a proven way to ensure your audience understand, remember and take action on your message. This essential technique is explained in my online course, ‘The Art of Persuasive Speaking in Global Business’ and is a sure fire way to powerfully influence your audience. Here’s a short summary of the five techniques I use: Get clear on your ONE BIG MESSAGE® Be sure to know exactly what your ONE BIG MESSAGE® is.   This is the ONE thing that you want your audience to remember after your presentation.   Nailing down your ONE BIG MESSAGE® can be difficult, so be sure to enrol in ‘The Art of Persuasive Speaking in Global Business’ to help you refine and practice it.   Use Stories No matter how clear you are about your message, unless you use stories, the audience are unlikely to remember it.   Stories bring your message to life.   See them as a way to color in your drawing and animate your characters. Stories allow you to explain your message in different ways – a subtle way to use repetition without it sounding repetitive. They allow your audience to emotionally connect with you and using them effectively will set you apart from other public speakers. Use the Rule of Three For whatever reason, we find something complete and satisfying in... --- ### Rejuvenate your persuasive communication skills following the pandemic - Published: 2021-03-25 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/rejuvenate-your-persuasive-communication-skills-following-the-pandemic/ - Categories: Business Storytelling, Persuasive communication techniques We have now endured more than 12 months of this (your favorite adjective here) pandemic, and like you, I’ve been surprised at how accustomed I’ve become to digital communication. Video chat has dominated our work and social lives for more than a year now, and since many of us are cut off from normal social interaction, we are opting for voice and video calls as the next best thing. We may have acquired new social graces using video conference (my favorite being ‘You’re on mute’! ), it may have caused us to lose touch with what it’s like to communicate with people face-to-face. Whether it be on a one-to-one, in a boardroom or to a room full of people. Just like an athlete who will be out of practice on the playing field if they haven’t trained in a while. We too, as leaders need to refresh and rejuvenate our persuasive communication skills and be able to stand up and positively influence people with our words, stories and body language. The pandemic means we all share something in common The global pandemic, which to a greater or lesser degree we are all in together, has meant that we all have something in common to talk about. It helps develop a shared experience about how we are connected by a common problem, and this can prove a great way to capture narrative time capsules of this remarkable period in our lives. The 6C’s of Strategic Storytelling® takes you through step-by-step how to... --- ### Communicating effectively beyond the mask - Published: 2021-03-18 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/communicating-effectively-beyond-the-mask/ - Categories: Leadership Coaching, Persuasive communication techniques, Presentation Coaching A year after much of the country entered strict lockdowns designed to contain the coronavirus, President Joe Biden is moving closer to slowly lifting restrictions across the state of New York now that the vaccine rollout is underway. As companies adapt to new ways of working and leaders find new ways of communicating, it has prompted me to consider how, as leaders, we can still find powerful ways of communicating whilst there is still a mask order across the city. Masks hide our facial expressions, which amount to almost 55% of non-verbal communication. When half our facial expressions are covered, it can be hard for our brains to recalibrate and pick up those all-important non-verbal cues. Moreover, reading faces helps us understand context within social interactions—because while someone may be saying he’s happy, his face may be expressing a very different feeling. Here are some ways leaders can prepare to communicate effectively beyond the mask: Increasing eye contact Make and maintain eye contact as much as possible. This not only helps to get their attention, eye contact provides a point of reference.   You can also engage your eyebrows and forehead more when speaking (for example, to express amazement or shock). When you smile with a mask, it can help soften your dialogue so that your tone dictates more about how you are feeling. Slowing down the pace The mask creates a physical barrier to certain consonants, particularly f, s, sh, and th.   By slowing down your delivery, it gives the... --- ### What does it really mean to communicate authentically? - Published: 2021-03-10 - Modified: 2021-03-10 - URL: https://natsuyolipschutz.us/what-does-it-really-mean-to-communicate-authentically/ - Categories: Business Storytelling, Persuasive communication techniques Have you ever been told “Just be your authentic self, and you’ll be fine? ” Huh? What does it even mean? The word ‘authentic’ has become so overused that it’s starting to lose its real context and value. Let’s look at the definition of “Authentic”   Adjective Of undisputed origin and not a copy; genuine. Authenticity is about showing your audience your true self; through the words you use, your body language and your voice. Once you can show your audience your true self, you have connection with them and THAT is what being authentic is about. Have you ever given a business presentation that you’ve spent weeks, if not months rehearsing? You’re word for word perfect. You even know what gestures you’re going to do at what point in the speech. You feel so ready for the big day.   This is your moment. You stand up in front of your audience and wait for confirmation that it was all worth it. But then nothing happens. Tumbleweed. No standing ovation. No massive applause (or excited whistling) and NO NEW BUSINESS. Here’s what happens when you give a speech or presentation that’s over-rehearsed: people get uncomfortable. They don’t like you and they aren’t sure why. Your audience aren’t looking for perfection. They’re looking for connection. Establishing a personal connection I’ve talked about how storytelling is the most powerful technique to get your message across. Sharing from personal experience allows you to emotionally connect with your audience, but you need to be in... --- ### 4 PROVEN techniques to make your business presentation more humorous - Published: 2021-03-02 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/4-proven-techniques-to-make-your-business-presentation-more-humorous/ - Categories: Blog Article, Featured-top, Persuasive communication techniques, Presentation Coaching One of the most desirable and endearing traits of a great leader is a good sense of humour. Not only does it leverage your persuasive power by captivating your audience, it also increases your likeability and allows your audience to buy into you. You have a GREAT message- and even if you think it’s quite a serious one - adding humor to your presentation gives your audience a chance to know you better and they will definitely want to hear more from you once they connect with you. Interesting facts mixed with a pinch of humor and surprise can win you fans. Don’t try to “add” humor. When you do, it feels “forced”. Instead, “uncover” humor. There are always seeds of humor in your story. You just need to know how to uncover them. Here are four techniques you can use to uncover humor: Dialogue A well-told story is something that will stick in your audience’s mind for years to come. You can do this by creating dialogue between the characters in your story.   Characters are at the heart of any story. Their fortunes and misfortunes are what make people connect with them – and therefore with you. There are 3 types of dialogue to weave into your presentation: Character to character dialogue: This is the most common type of dialogue. Give your characters some funny lines. Taking an example from one of my stories, I say to my daughter as I try to put my old suit on,“ahm... I... --- ### Natsuyo will be a featured speaker at “Adding Humor to your Presentation”, Wednesday, Feb 24 - Published: 2021-02-24 - Modified: 2021-02-24 - URL: https://natsuyolipschutz.us/natsuyo-will-be-a-featured-speaker-at-adding-humor-to-your-presentation-wednesday-feb-24/ - Categories: News Natsuyo will be a featured speaker at “Adding Humor to your Presentation”, hosted by Humorous Toastmasters. She will demonstrate her dynamic, humorous speech, and explain how to bring out humor out of your script. Date & Time: Wednesday, Feb 24 from 6:30pm – 8:00pm Click here to register. --- ### 5 Minutes for Me Podcast Appearance - Published: 2021-02-16 - Modified: 2021-02-16 - URL: https://natsuyolipschutz.us/5-minutes-for-me-podcast-appearance/ - Categories: News Natsuyo made a guest appearance on “5 Minutes For Me”, hosted by a leading professional Speakers Bureau in Australia, Great Expectation Speakers and Trainers. In the busy and chaotic world we live in, our new norm is the feeling of having less time in our day, and of needing more inspiration than ever on a daily basis. This podcast App 5 Minutes for Me was created to give some positive reinforcement in our lives, both as an individual and in the business world. Every weekday they release a podcast featuring a different speaker for each episode, and it will become the listeners daily inspiration/learning all wrapped into a short 5 Minutes. The podcast themes include: Wellness Mindset Resilience Productivity Natsuyo appears in two episodes. 【2 Words That will Transform You】 Category: Mindset We all go through hardships and setbacks in our lives. In a tough time, we may have a hard time getting out of negative self-talks. In this episode, you will hear Natsuyo’s personal story about her setbacks, and learn two little words that are powerful enough to transform you – the way you think, the way you act, and the way you script the rest of your life. 【Cross-Cultural Communication Tips】 Category: Productivity Have you ever made a small communication mistake, and lost something big? When you are dealing with cultural diversity, a slight communication misunderstanding could lead to a huge failure. But when you learn to communicate effectively beyond our differences, you can bring out dynamic synergies... . --- ### ELEVATE Podcast : Practical Content That Inspires! - Published: 2021-02-05 - Modified: 2021-02-16 - URL: https://natsuyolipschutz.us/elevate-podcast-practical-content-that-inspires/ - Categories: News Natsuyo made an appearance on ELEVATE Podcast on February 1st, 2021. ELEVATE Podcast is brought to you by a vibrant duo, Valda Ford and Rochelle Rice. With a combined 50+ years in women’s health, education and empowerment, they are committed to elevating the next generation of women in leadership. Each show features experts from the fields of body, mind and spirit to include psychology, finances and the freedom to be the full expression of yourself as you grow in leadership. In this podcast, Natsuyo shared her insights on effective cross-cultural communication skills, as well as her personal journey of breast cancer, and how this journey took her to where she is now. LISTEN TO THE EPISODE: https://www. spreaker. com/user/7282874/0201-natsuyo-nobumoto-lipschutz-the-art- --- ### Why every leader needs patience and keen eyes - Published: 2021-01-27 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/why-every-leader-needs-patience-and-keen-eyes/ - Categories: Blog Article, Featured-top, Leadership Coaching It’s safe to say that this New Year was a little different for everyone due to the ongoing pandemic and national restrictions. But there was something else different about my New Year, because I met a man called Ekewaka. I usually celebrate New Year with a traditional Japanese New Year's feast called "Osechi". I usually spend 2 full days on 12/30 and 12/31 to hand make delicious food. I invite friends and family, enjoy Osechi, and play traditional Japanese games like Karuta (card game) and Hanetsuki (wooden badminton). This year, we decided to escape everything and go to Hawaii. I hesitated to fly until the last minute. But my instinct told me we just had to do it. We armed ourselves with double masks, face shields, shoe covers, and rain ponchos to keep our bodies covered throughout the 11-hour flight. It was THE MOST uncomfortable flight ever... but once we got our feet wet on Waikiki beach, it was all worth it. One day, we decided to do an outrigger canoe ride. We were accompanied by a veteran captain, named Ekewaka. A native Hawaiian man, who had been riding canoes for almost 50 years. The ocean that day was very calm, and we rowed the canoe out in the ocean, and sat still, drifting with gentle waves. As I was admiring the beauty of the ocean, Ekewaka turned to me and said: “Ocean could be nice, ocean could be ruthless. You need patience, and keen eyes on the ocean. ” After... --- ### What’s your <span class="nltrademark">ONE BIG MESSAGE®</span>? - Published: 2021-01-06 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/whats-your-one-big-message/ - Categories: Blog Article, Persuasive communication techniques, Presentation Coaching Each time you give a presentation, whether it be to your executive team, your clients or an audience you are less familiar with, you need to have a clear message. It’s the overriding theme of your presentation or speech and it’s the one thing that you want your audience to remember and take-away with them. How do you make sure that your ONE BIG MESSAGE® is absolutely nailed so that your audience take action after hearing your message? Even the most experienced leaders fail to deliver ONE BIG MESSAGE®. It takes practice, perseverance and a strategy. Often, the people who most want my help are established and admired for their skills, and they already have an idea of the message they want to deliver, they just need help refining it so that absolutely nothing gets in the way of you (the speaker) and the audience. Here are my top tips for making sure that your ONE BIG MESSAGE® hits your audience right between the eyes... Convey your message in 10 words (or less) A methodology I use with my clients is getting them to convey their message in 10 words or less.   This may not seem like a lot of words, but it really helps them get to the point and crux of their argument, by drilling their message down as succinctly as possible. If your audience forgets almost everything you said in your presentation, ONE BIG MESSAGE® is the ONE important message you want them to take away. Use... --- ### An International Speaker’s Guide to presenting to a cross-cultural audience - Published: 2020-12-22 - Modified: 2021-10-05 - URL: https://natsuyolipschutz.us/an-international-speakers-guide-to-presenting-to-a-cross-cultural-audience/ - Categories: Blog Article, Cross-cultural Communications You’ve crafted this powerful presentation that you feel really confident delivering to a local audience.   The feedback was excellent, your audience were engaged (they laughed in all the right places! ) and by the end of it, you had a good response of people wanting to find out more about you and what you have to offer. But this time, things are a little different.   You’ve now been asked to deliver the same presentation to an audience whose English is not their first language. This doesn’t mean that you have to think of completely new message, but it does mean that you’re going to have to make certain adjustments to the language you use and the style of your presentation to get the best results. How do I know this? Having worked globally for most of my career delivering numerous trainings, workshops, seminars, and keynotes in both Japanese and English to audiences around the world, I know first-hand what it means to adapt a presentation for a cross-cultural audience. I learned by making lots of mistakes along the way. Now, being able to communicate cross-culturally is second nature. This doesn’t mean that I don’t have to remind myself of certain strategies, but I have access to a ‘toolkit’ that I know can help me adapt.   I’ve made this toolkit fully available to YOU in my online course “The Art of Persuasive Speaking in Global Business”   Here is my international speaker’s guide to presenting successfully to a cross-cultural audience:  ... --- ### 4 ways you can work with me in 2021 - Published: 2020-12-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/4-ways-you-can-work-with-me-in-2021/ - Categories: Blog Article, Special Are you interested in working with me in 2021 because you want to improve your presentation skills or set a clear business strategy for your organization, but you’re not sure which is the right one for you? Here’s a run through of my four main products and services and how they can help you become a better leader in 2021. Presentation Coaching I regularly coach senior leaders to craft and present their message more effectively so that they are able to speak more persuasively and influence their audience at every level. My coaching helps you to develop a unique leadership and communication style by mastering the power of storytelling, logic and non-verbal communication skills to really engage your audience. I can work with you on a 1-to-1 basis, giving bespoke coaching and advice depending on the challenges you are facing. BOOK A FREE 15-MINUTE CALL WITH ME >>   “The Art of Persuasive Speaking in Global Business” – Online Programs For those who want to learn at their own pace, or take my presentation coaching to the next level, “The Art of Persuasive Speaking in Global Business” offers two online programs to help you deliver a powerfully persuasive message. Perhaps you feel as though the message(s) you’re delivering just aren’t getting through to your audience, they’re not fully engaging with you or taking action on your message. “The Art of Persuasive Speaking for in Global Business” gives you a clear and succinct methodology that you can work through at your... --- ### “The Art of Persuasive Speaking in Global Business” the benefit of the Bundle Offer - Published: 2020-12-11 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-art-of-persuasive-speaking-in-global-business-the-benefit-of-the-bundle-offer/ - Categories: Blog Article, Persuasive communication techniques, Presentation Coaching My two online programs “The Art of Persuasive Speaking in Global Business” launched last week and the interest has been phenomenal. I’m just so pleased that I could find a way to share all the knowledge and techniques I have learnt as a Business Strategist and Keynote Speaker and encapsulate them into a program that you can pick up time and time again whenever you have a speaking gig, or even if you just need a reminder about how you can become a powerfully persuasive speaker. One of the common questions I get asked is “What was the difference between the Intro course and the Master course? ” It’s a valid question, and I wanted to explain why I created two courses and why you will get most benefit from purchasing both courses through my bundle offer. INTRO COURSE – “The Art of Persuasive Speaking in Global Business” If you are a leader who wants to learn the techniques to get your message heard and gain the self-confidence to captivate and engage an audience, then my Intro course will give you the basic tools that you can start applying TODAY that will make a visible difference to the way in which you communicate. The Intro course is the building block for the Master course. You’ll learn unique terminologies that you can apply in both courses, such as ONE BIG MESSAGE®, 7-30 Rules and The 6C’s of Strategic Storytelling® and much more. So if you are really serious about up- levelling your... --- ### The Art of Persuasive Speaking in Global Business – ONLINE COURSES NOW OPEN FOR ENROLLMENT - Published: 2020-12-01 - Modified: 2021-02-01 - URL: https://natsuyolipschutz.us/the-art-of-persuasive-public-speaking-for-global-leaders-online-courses-now-open-for-enrollment/ - Categories: Blog Article, Persuasive communication techniques Would you love to start 2021 with a killer presentation that your audience will respond to? One that keeps your audience engaged from the moment you start speaking and gets them to buy into/from you? “The Art of Persuasive Speaking in Global Business” online course is a step-by-step strategy to support you through the process of creating powerful and unforgettable presentations. It walks you through a proven formula that enables you to deliver a clear and powerful message that resonates with your audience. I’ve created not one, but two courses which you can choose from (or both if you want to really up-level): If you want to learn how to: Find a step-by-step strategy and methodology that works EVERY TIME you make a presentation Craft a persuasive message and convert your audience into engaged clients. Become an unforgettable, persuasive speaker with a packed calendar of future speaker bookings   The Intro Art of Persuasive Speaking course is for you. ENROLL HERE >> If you want to learn how to: Adapt your message so that it’s universally understood by audiences of different cultures Get your audience eating from the palm of your hand from the moment you start speaking so that they buy into/from you Leverage the power of storytelling and create an immersive experience that resonates with your audience and creates memorability The Master Art of Persuasive Speaking course is for you. ENROLL HERE >>   Why I created an online program 2020 has presented some pretty unforeseen challenges: a... --- ### The Dos and Don’ts of Effective Virtual Presentations - Published: 2020-11-24 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/the-dos-and-donts-of-effective-virtual-presentations/ - Categories: Blog Article Virtual meetings and presentations have become the norm, for the time being at least. Many global leaders who were once delivered polished speeches to a live audience are struggling to pivot their delivery to an online audience. I’m sharing my top Dos and Don’ts to help you present effectively to a virtual audience.   DO: Keep your presentation short and punchy.   People’s attention span is far less online, and they are likely to be distracted by other people’s faces on their screen, their pets and parcel deliveries, so keep your message clear and simple.   DO: Test your audio, camera and internet before the meeting to check you’re heard and seen. Your computer should be wired to the internet, not wireless, and ask other members of your household (if they are present) to stay off the internet whilst you are presenting so that you have the full bandwidth.   DO: Pay attention to your screen background.   It should be neutral and not distracting in any way from you, the speaker. Green screens don’t always work if you are moving (you can appear like a ghost moving in and out of the frame! ). A subtle reference to your brand, logo, book or awards and accolades you have won in the background is a nice touch and creates intrigue.   DO: Embrace the pause. When you are presenting online, combine the pause with a subtle change in head direction from left to right, as if to scan all the audience members online... . --- ### 3 Cross-cultural communication skills that are essential for today’s global leaders - Published: 2020-11-19 - Modified: 2021-02-01 - URL: https://natsuyolipschutz.us/3-cross-cultural-communication-skills-that-are-essential-for-todays-global-leaders/ - Categories: Blog Article, Cross-cultural Communications With today’s increasing globalization in business, many leaders find themselves working with – and communicating with - multicultural teams. Having effective cross-cultural communication skills is paramount in creating and delivering a clear, persuasive message that is understood and acted upon by everyone who hears it.   A presentation that works brilliantly in the US, may not have the same impact in Asia unless you know how to adapt your message for a cross-cultural audience. Have you ever listened to a leader deliver a presentation, and thought, ‘That’s not how I imagined them to speak at all! ’ We all expect high profile, global leaders to fill their presentations with buzzwords and high level language that makes them sound smart. I’ve been guilty of that too.   Right after I finished my MBA program, I used all the “intelligent” terminologies I had learned in my management class. I wanted to sound like a “MBA graduate” and a “top consultant”. Many speakers make the same mistake I made, thinking that using high level language makes us look intelligent. The truth is, when you are addressing a global audience, the opposite is true.   You need to simplify your language so that your message is clear and understood by everyone.   If you aren’t approaching people in a way they will understand and respond to you, you run the great risk of your audience misinterpreting what you have to say, or worse still your message not being understood at all! As a Japanese non-native English speaker living in... --- ### How to establish Ethos in a speech - Published: 2020-11-13 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-establish-ethos-in-a-speech/ - Categories: Blog Article, Presentation Coaching Ethos is a Greek word meaning “custom,” “habit,” or “character. ” It’s one of the key elements of a great speech, including logos and pathos and is essentially about establishing trust with your audience. The great philosopher Aristotle said that people are more likely to believe someone who has a good character. He believed that we are more likely to be persuaded by someone who can be trusted, and is “similar to us”. In other words, if the audience trust you, then they expect that what you are telling them is true. If you are similar to your audience, then your audience will be more receptive to your ideas in the same way. That is Ethos. If you have high ethos, your audience will listen and pay attention from your first word. So how can ethos be achieved? No matter how much knowledge or experience you have as a leader, you still need to apply the techniques to establish ethos. In this article, I’m going to share the three dimensions of ethos and how you can establish them in your speech.   Create trust through eye contact Eye contact allows us to focus on the moment, being present and attentive to our audience. Many speakers are very self-focused when they step up to the podium. They’ve rehearsed and rehearsed and tend to go on autopilot, delivering their speech the way they’ve rehearsed it... no matter what reaction they get from the audience. But this can lose valuable connection with the people who... --- ### How Stacey Abrams' speech uses the power of Storytelling - Published: 2020-11-10 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-stacey-abrams-speech-uses-the-power-of-storytelling/ - Categories: Blog Article, Business Storytelling, Presentation Coaching - Tags: 6 Cs: Circumstance When former Georgia Democratic gubernatorial candidate Stacey Abrams delivered the Democratic response to President Donald Trump's 2019 State of the Union address, she used one powerful tool throughout her speech – storytelling. In case you are not too familiar with Stacey Abrams, she is the 2018 Democratic gubernatorial candidate, and after losing Georgia governor's race by allegations of voter suppression, she devoted her efforts in improving this situation. Abrams formed an organization to register and empower voters, wrote a book about voter suppression, and co-produced a documentary, "All In: The Fight for Democracy. " In the 2020 election, her relentless efforts paid off. Throughout her book and documentary, she uses the power of story, but her speech at the 2019 State of the Union address sums it all up. Abrams’ ONE BIG MESSAGE® was clear throughout this speech: “Together, we are coming for America, for a better America”. She brings her personal story about her family; in particular her father’s story as a through line in her speech to strengthen her ONE BIG MESSAGE®. Let me explain how strategically she did it based on “The 6C’s of Strategic Storytelling®”   Character In her opening, she introduces her parents: Librarian mother, who taught her to love learning. Shipyard worker father, who put in overtime and extra shifts; and they made sure we volunteered to help others. Both parents emphasized family values, which were faith, service, education, and responsibility. These values led Stacey Abrams to serve the country she loves, with a strong... --- ### An analysis of historic Presidential concession speeches that reveal their true brand - Published: 2020-11-06 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/an-analysis-of-historic-presidential-concession-speeches-that-reveal-their-true-brand/ - Categories: Blog Article, Leadership Coaching, Persuasive communication techniques Presidential election 2020 is a real nail-biter. As we near the end of the race, I have been looking back at some memorable concession speeches in the past elections. Concession speech is one of the most challenging speeches one could give. Not only do you have to publicly admit your loss, you are addressing audience around the world who are feeling extremely emotional and uncertain. Your integrity is truly tested. One of the most memorable is Hillary Clinton. She showed her grace, dignity, honor, class... that’s presidential. That’s leadership.   2016 Hilary Clinton I still remember vividly her bright, beaming smile, as she walked up to the stage followed by Bill Clinton, both wearing purple – the united colors of blue and red to symbolize “unity. ” Many in America, if not the world, were hopeful that this country would finally break that high, hard, glass ceiling. Tens of millions of Americans invested their hopes and dreams, yet they were turned to despair over night. Even then, my-5-year old daughter and her classmates were talking about their disappointment and disbelief in the loss of “girl power. ” Whilst the world was in despair, Hillary focused her message on hope, opportunity, and belief. Let’s look at some of the excerpts from her concession speech: “Our campaign was never about one person or even one election, it was about the country we love and about building an America that’s hopeful, inclusive and big-hearted. ” “To the young people in particular, I hope you will hear... --- ### Why logic is critical to your business presentation skills - Published: 2020-10-29 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/why-logic-is-critical-to-your-business-presentation-skills/ - Categories: Blog Article, Persuasive communication techniques, Presentation Coaching Have you ever listened to a speech or presentation and thought... What exactly is the point they’re trying to make? So what? How did he/she come to that conclusion? In all of these cases, the speaker probably lacked logos. Logos is a Greek word which derives from the English word, logic. Logos is part of Aristotle's modes of persuasion, along with Ethos and Pathos. They help you develop more engaging, sophisticated arguments, so whether you’re pitching a new idea to a client, or wanting your Board to see a new direction to the strategy, applying logic to your presentation is critical to help people buy into what you have to say. Logic, by definition is “the study of correct reasoning, especially regarding making inferences. ” If your presentation is hard to follow, or if your argument or reasoning is not strong enough, your audience will easily dismiss your ideas. Sound, logical arguments, on the other hand, are hard for your audience to ignore. So let’s look deeper into why logic is so critical to your presentation skills... Logically connecting the facts Just because something has a factual claim, doesn’t mean it will connect with your audience.   I could tell you that: “This is the best iPhone to use because it has a long battery life. ” For them, the best phone may be another model with better camera. Or it could be the one with better connectivity. With this argument, I’m leaving out –“you-focused perspectives” - their point of view. As a... --- ### Using the power of Business Storytelling as a strategic influencing tool - Published: 2020-10-21 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/using-the-power-of-business-storytelling-as-a-strategic-influencing-tool/ - Categories: Blog Article, Business Storytelling Business storytelling is THE most powerful skill that CEOs and leaders can use to influence, teach, and inspire. And I’m not just talking about applying it to give speeches or make presentations. Business storytelling is incredibly effectively for whenever leaders have something important they need to communicate. Whether it’s making a sale, persuading your people towards a particular course of action or presenting findings and recommendations at the end of a project, CEOs need to understand and be able to effectively apply business storytelling techniques that are going to influence and get your audience to take action. Storytelling helps with learning and influence because stories are easy to remember. There’s a scientific reason that stories stick too. Stories activate oxytocin, a chemical that is activated through the brain through engaging narratives, images, music and more. It has proven that stories activate 3 times more cortexes of the brain than facts and numbers alone. Here are three sure fire ways you can get away from informing with facts, figures and data and start influencing: 1. Communicate your vision The number one job for any CEO is to lead your people toward your vision. But how are they going to even get there if you don’t communicate it? Are you going to communicate it with graphs and numbers or with... --- ### Persuasive Communication Techniques for Global Leaders - Published: 2020-10-15 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/persuasive-communication-techniques-for-global-leaders/ - Categories: Blog Article, Persuasive communication techniques Persuasion is perhaps one of the most misunderstood words in business culture. People think it’s all about manipulation, force, lack of choice, or inducement, when actually persuasion is about influence. It’s the process of creating, reinforcing, or changing people’s beliefs or actions and this can be done when you apply effective persuasive communication techniques that allow your audience to weigh the potential benefits of doing something in relation to the consequences. Persuasion is everywhere. Nearly all human interactions involve some form of persuasion, but that doesn’t mean that we’re naturally good it ... or that we get the results we want. The sobering reality is that few speakers achieve the level of influence they want. That's because they approach it with little creativity or boldness, and they fail to apply persuasive communication techniques to their message. I’m going to share with you THE most important persuasive communication techniques that you can apply to frame your message so that your audience TAKE ACTION at the end.   Understand your audience How much do you really know about your audience? What’s important to them? What keeps them awake at night? When your message doesn’t speak to your audience’s desires and needs, it is going to be ignored every time. So if you want people to pay attention, you have to quickly grab their interest and engage them because your audience only cares about what you do when you can meet their wants and needs. Remember that it’s your audience that matters most... --- ### Preparing for a pitch presentation: A true story that won my client a multi-million dollar deal - Published: 2020-10-09 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/preparing-for-a-pitch-presentation-a-true-story-that-won-my-client-a-multi-million-dollar-deal/ - Categories: Blog Article, Presentation Coaching I happened to bump into Xavier - an MBA classmate from NYU Stern a few months back when we both got stuck in the rain whilst trying to hail down a taxi. It was rush hour (and raining! ) never a good combination, but as fate would have it, Xavier was on the very same sidewalk also looking for a taxi. “Natsuyo! ... . How are you? ... . ” We ended up sharing the same taxi to 57th street. He had been promoted to CEO since I last saw him 7 years ago. It’s no surprise because I always knew he would make it to the top – he’s confident, resilient with great charisma. When I told him that I was a keynote speaker and presentation coach he happened to mention that he had to give a sales presentation next week in the hope of winning a large contract. “I hope you’re prepared! ” I laughed, jokingly. “Well... I’ve done my slides... ” he replied, confidently. I was cringing inside because I knew that having great slides was not enough. In fact, the moment PowerPoint slides are mentioned, I’m thinking ‘Where’s the story? ! ’ ‘How is he going to engage with this audience and stand out amongst the other companies who are also pitching? ’ Of course, I wasn’t going to say anything. It wasn’t my place. He knew where I was if he ever needed my help. I wished him luck and we parted company at Carnegie Hall on 57th Street. The very next day I received a... --- ### Adapting your presentation for an online audience - Published: 2020-10-01 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/adapting-your-presentation-for-an-online-audience/ - Categories: Blog Article, Presentation Coaching So much of our lives have changed over the last 6 months, including how we have to deliver presentations ... for the time being, at least.   If you’re due to deliver a presentation to a large audience over the next few months, there’s a good chance you’ll be asked to deliver it online. So you need to be prepared with the strategy and skills to keep a virtual audience engaged. Delivering your presentation online has its own unique challenges. What works for you on the podium doesn’t always translate well with a virtual audience. Holding their attention is harder, gauging their reaction can be difficult and there are more ways for your audience to be distracted with doing their online shopping rather than listening to what you have to say. As a leader you need to adapt, and adapt quickly to these changing times, so let’s dive in and look at some simple strategies you can use to ensure you hold a virtual audience just as you would if you were in the same room as them.   Lights, camera, action In my opinion, you don’t need a professional setup, like a studio grade light or mixer... Basic, minimal tools will work just fine – good mic, and decent light. That’s it. Make sure that you follow the tech set-up tips below to make sure you’re seen and heard. Try to position yourself facing the light (natural if possible) and use a ring light if you have one. Your computer... --- ### How to use Business Storytelling to Persuade and Influence - Published: 2020-09-23 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/how-to-use-business-storytelling-to-persuade-and-influence/ - Categories: Blog Article, Business Storytelling Picture the scene ... You need to give a killer presentation next month; pitching a major proposal to your company's shareholders. It’s a tough, discerning audience and you really want to make an impact. You know the message you WANT to give, but it’s only going to have the outcome that you want if you deliver it well. Let me start by saying that a PowerPoint full of graphs and charts just isn’t gonna cut it this time! Save those for the Boardroom. You only have one chance to step up to this podium and you need to make it count. If you really want to persuade and influence people - and move them to action, you have to be able to trigger their emotions and there is no better way to do that than to tell a compelling story.   Download The 6C’s of Strategic Storytelling® and use it as your storytelling blueprint. It will teach you step-by-step how to turn your message into a powerfully persuasive story. Now, let’s dig a little deeper about how you can use business storytelling to persuade and influence:   Pay attention Now you’re probably thinking “This isn’t for me, I’m not a storyteller. ” It’s one of the biggest challenges I hear when I coach leaders, that they don’t feel they have any stories to tell. Of course they do! They just don’t think they’re interesting enough because these events are happening to them every day, all the time. They may not be interesting... --- ### Storytelling techniques for business to inspire a cross-cultural audience - Published: 2020-09-16 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/storytelling-techniques-for-business-to-inspire-a-cross-cultural-audience/ - Categories: Blog Article, Cross-cultural Communications - Tags: 6 Cs: Carryout If you are presenting to a cross-cultural audience and need your message to poke them right between the eyes so that they sit up, listen and then take action, you need to tell interesting stories. In a multi-cultural business, stories are what connects us; giving meaning to our messages and creating a strong emotional bond between you (the speaker) and your audience. Although storytelling is something most of us were bought up to listen to as we drifted off to sleep as children, not everyone is able to tell effective stories that engage their colleagues, team, or customers. I’m going to share with you four effective business storytelling techniques that will help you inspire a cross-cultural audience and get them to instantly engage with you.   1. Build rapport An effective presenter is one that builds rapport with your audience early on so that you command the audiences’ attention. In my presentation coaching sessions, I am often asked “how do I build rapport with an audience who don’t know me? ”. The answer is simple. The first 7 seconds of your speech count the most. In Bill Clinton’s speech at the 2016 Democratic National Convention he opened like this: "In the Spring of 1971, I met a girl. " He jumped right into his story, creating intrigue and suspense straight away. The audience was hooked.   2. Use contrasts and extremes Many successful presentations use contrasts to help an audience paint their own picture and visualize two stark extremes clearly. You can... --- ### 5 ways to improve diversity in the workplace - Published: 2020-09-09 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/5-ways-to-improve-diversity-in-the-workplace/ - Categories: Blog Article, Diversity in the workplace Having lived and worked in many unique places around the world and having directly interacted with an even broader range of leaders from all sorts of distinctive backgrounds and worldviews, I’ve witnessed first-hand companies that make big promises when it comes to creating a diverse culture, but when it comes to demonstrating an authentic commitment to creating one, they have fallen short.      Whether I’m presenting to a group of people about 'Communicating Beyond Differences' or helping leaders with 'Strategic Development', I know that the best ideas and work come from those organizations who are committed to mutual awareness, respect and credibility across a range of different cultures.     A diverse workforce is when a group of different people from different places with different experiences, come together to solve complex problems. It includes cultural diversity in the workplace, gender diversity, religious diversity, language diversity, different education levels, different viewpoints, and unique abilities. It’s all of that.   I’m a Japanese native living in New York.   I communicate differently to those I work with. I rely more on facial expression, tone of voice and posture to understand how someone is feeling. Americans rely more on the spoken word and gestures.   The part of the county you were born in also makes a difference. New Yorkers may depend more on verbal messages but Southerners may understand more non-verbal messages. We’re all different.   It is important to recognize our differences and understand how to communicate effectively regardless of culture, race, language or... --- ### How to create stories that sell - Published: 2020-08-25 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/create-stories-that-sell/ - Categories: Blog Article, Special How to create stories that sell Storytelling has become a must-have leadership skill. It gives you the power to change opinion and behaviour, to persuade and motivate and connect your people with your vision. Leaders who have sharpened their storytelling skills are able to better engage employees, recruit better, create distinct competitive positioning, have a stronger corporate culture and deliver a positive investment return. You don’t have to be a superhero to deliver powerful stories, but you do need the right tools and processes. I’ve created The 6C’s of Strategic Storytelling®, a practical handbook to help you become more authentic, meaningful, and powerful by communicating your messages using storytelling. This FREE resource is ideal if you want to become more influential and powerfully persuasive in business. DOWNLOAD NOW FOR FREE >>> Now I need to be honest with you. Persuading with a story is hard. But here are some ways you can make a start: Start collecting stories To be a good storyteller, you need to start collecting stories. When interesting situations happen, make a note of them. When you come across interesting people, take a visual picture in your head. These people will eventually become your characters and the daily situations you find yourself in will form a narrative that will help you communicate your messages. Some of the situations you find yourself in may not seem interesting at first, but then when you need to make a point to your audience, you can draw on them. It’s like... --- ### Michelle Obama’s Keynote at DNC 2020. A perfect balance of Logos, Pathos, and Ethos. - Published: 2020-08-24 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/michelle-obamas-keynote-at-dnc-2020-a-perfect-balance-of-logos-pathos-and-ethos/ - Categories: Blog Article A perfect balance of Logos, Pathos, and Ethos. Former first lady Michelle Obama delivered a powerful keynote address on the first night of the Democratic National Convention last week. Here, award-winning keynote presenter and coach, Natsuyo Lipschutz gives a candid analysis of her speech to find out what made it so emotionally appealing. 1. Memorable phrases In 2016, Michelle Obama’s speech went viral for her take on what it means to be the bigger person in the face of hate: “When they go low, we go high”. This phrase made news headlines and has been plastered onto T-shirts all over the world. At the DNC 2020, she used the same phrase again, and reminded viewers of the need to take the high road, despite the unprecedented challenges that 2020 has brought. “Going high is the only thing that works, because when we go low — when we use those same tactics of degrading and dehumanizing others — we just become part of the ugly noise that’s drowning out everything else. We degrade ourselves. We degrade the very causes for which we fight. ” To anchor a message effectively, your message needs to be 1) in KISS, and 2) fewer than 10 words. KISS usually stands for Keep It Simple Stupid/Short, but I teach my clients KISS stands for Keep It Simple/Specific. For the message to be memorable, you need to use simple language that even a child would understand. The language has to bring clarity into the picture, so everyone who hears... --- ### Keynote speech at SpeakNow - Published: 2020-08-17 - Modified: 2020-08-17 - URL: https://natsuyolipschutz.us/keynote-speech-at-speaknow/ - Categories: News Natsuyo gave a keynote speech at SpeakNow. Natsuyo gave an online keynote speech to an organization called SpeakNow in India on 15th Aug. --- ### Say “Yes, and” Instead Of “Yes, but” – a conversation with Natsuyo N. Lipschutz - Published: 2020-08-03 - Modified: 2020-08-03 - URL: https://natsuyolipschutz.us/say-yes-and-instead-of-yes-but/ - Categories: News How often in your life do you say, “Yes, but”? How often in your life do you say, “Yes, but”? Have you realized that when you do that, you’re not really saying “Yes” at all? You’re not truly accepting what the other person says. Instead, notice what happens when you start saying, “Yes, and. ” You accept what the person says or a situation, and then build on that. This concept comes from improv. Have you heard of it? The term is short for “improvisational theater. ” What’s so wonderful about improv is that the actors make up the story and what they say at the moment based on suggestions from other actors or the audience. Improv is also often comedy-based, so when you see it, you’re not only amazed by the spontaneity but also entertained with a good laugh. In Episode 82 of the Sasuga! Podcast, professional speaker and breast cancer survivor Natsuyo N. Lipschutz tell us how and why “Yes, and” is one of her mantras that has made a HUGE difference in her life. Natsuyo has talked with Helen Iwata on podcast “Sasuga Communications". Enjoy the podcast here; https://sasugacommunications. com/episode-82/ --- ### [Webinar]How to Speak Effectively Beyond our Differences - Published: 2020-08-02 - Modified: 2020-08-02 - URL: https://natsuyolipschutz.us/webinar-how-to-speak-effectively/ - Categories: News Join me for an interactive webinar hosted by Juara Skincare. How to Speak Effectively Beyond our Differences. Join me for an interactive webinar hosted by Juara Skincare. Learn how to equip yourself with advanced cross-cultural communication skills needed to improve team dynamics, bridge cultural gaps, and leverage the diversity within your teams. Thursday, August 6th, 8pm ET. Register now ! --- ### Speaking Is Healing – a conversation with Natsuyo N. Lipschutz - Published: 2020-07-28 - Modified: 2020-08-03 - URL: https://natsuyolipschutz.us/speaking-is-healing/ - Categories: News If you’re like most people, you probably think that public speaking is terrifying, right? If you’re like most people, you probably think that public speaking is terrifying, right? But Japan-born Natsuyo N. Lipschutz has a different perspective – and that’s not just because she’s a professional speaker in the U. S. Natsuyo says that speaking is healing. Natsuyo has talked with Helen Iwata on podcast “Sasuga Communications". Enjoy the podcast here; https://sasugacommunications. com/episode-81/ --- ### [LIVE] Natsuyo will be giving a 40min workshop at the Summer Camp - Published: 2020-07-21 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/live-summer-camp/ - Categories: News On July 29th, Natsuyo will be giving a 40min workshop at the Summer Camp LIVE. On July 29th, Natsuyo will be giving a 40min workshop at the Summer Camp LIVE. What is Summer Camp? It is a first-of-its-kind virtual Summer Camp LIVE from the incredible mindfulness resort, Miraval Austin, July 29-31. It will be three days of fast-paced, entertaining, inspiring fun that will leave you feeling recharged and ready to take on the second half of 2020. Who is it for? Summer Camp is for risk takers and changemakers. It’s for those of us who aren’t hanging back, waiting for things to return to ‘normal’, but to unapologetically step into bold leadership and change the world. What is Natsuyo speaking about? In her Summer Camp workshop “Ballroom to Boardroom and Beyond: How to communicate effectively beyond differences”, Natsuyo will help you learn the 3-step process to identify and embrace your cultural and personal differences, which will allow you to communicate effectively across a global and local audience. GET YOUR TICKET TODAY：http://2020mastermindexperience. com/summercamp/? affiliate=natsuyo --- ### Natsuyo will appear to the keynote speech [Online] - Published: 2020-06-26 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/toastmasters-keynote-speech-online/ - Categories: News Natsuyo will appear to "Small Business Leadership Conference". Natsuyo is giving a keynote speech of Union City Toastmasters Club & Club Toastmasters en Espanol's "Joint Year End / Anniversary Virtual Celebration" on June 27, AM 9:30, on the Zoom. RSVP here: https://us02web. zoom. us/meeting/register/tZ0qcuGqpj4tHtQw9BB1-X39NKj_zs3QvNB7? fbclid=IwAR2Fzs1-pSHEE5iEt9UY-TmnpuwjVOSAz_KVXoz2c6205D0KVDO1NGHJe8E --- ### Small Business Leadership Conference - Published: 2020-06-11 - Modified: 2024-06-25 - URL: https://natsuyolipschutz.us/small-business-leadership-conference/ - Categories: News Natsuyo will appear to "Small Business Leadership Conference". Join international speaker and consultant Natsuyo Lipschutz as she explains the process of effective communication to improve small business culture and team performance. Tune into our Facebook Live event: "Breakthrough Communications: How to Communicate Effectively Beyond Differences" on Friday, June 12 at 11:00 AM EST. RSVP here: tinyurl. com/y86fnoxk --- ### Pursue Your Spark Podcast - Published: 2020-04-16 - Modified: 2020-04-06 - URL: https://natsuyolipschutz.us/pursue-your-spark-podcast/ - Categories: News Natsuyo's newest Podcast is now available at "Pursue Your Spark Podcast" episode 82. Natsuyo's newest Podcast "How to Balance Love, Life & Business Success" is now available at "Pursue Your Spark Podcast" episode 82. https://heikeyates. com/podcast/ --- ### Appearing at Speak Aid 2020 - Published: 2020-04-06 - Modified: 2020-04-06 - URL: https://natsuyolipschutz.us/speak-aid-2020/ - Categories: News - Tags: interview, Natsuyo, podcast Natsuyo’s speech schedule is, Apr. 21 (Thu.) 11:00 AM to 12:00 PM. Natsuyo's speech schedule is, Apr. 21 (Thu. ) 11:00 AM to 12:00 PM (EST). Please check the details at: https://speakaid2020. com/ Breakthrough Communications "How to communicate effectively beyond our differences" The diversity within your team can be its weakest link or a tremendous asset that enhances productivity. What makes you successful in one "culture" doesn’t make you successful in another. To breakthrough cultural barriers, personal barriers, social and emotional barriers, or functional barriers, you must uncover a hidden context within. In this talk, audience will learn the 3 step process of effective communication to embrace diversity and accelerate culturally diverse team’s performance. --- ### Speaking for Profit PODCAST ep:34 - Published: 2020-03-04 - Modified: 2020-03-04 - URL: https://natsuyolipschutz.us/speaking-for-profit-podcast-ep34/ - Categories: News - Tags: interview, Natsuyo, podcast Listen to Natsuyo speak on Speaking For Profit Podcast. "NATSUYO LIPSCHUTZ ON CROSS-CULTURAL COMMUNICATIONS" Listen to Natsuyo speak on Speaking For Profit Podcast at http://speakingforprofitpodcast. com/ep-34-cross-culture/ --- ### Interview with NGNG Enterprise - Published: 2020-03-02 - Modified: 2020-03-02 - URL: https://natsuyolipschutz.us/interview-with-ngng-enterprise/ - Categories: News - Tags: interview, media, Natsuyo It’s extremely important that your business runs like a well-oiled machine. It’s extremely important that your business runs like a well-oiled machine. Although, it’s likely that you and you and your team have hit some roadblocks — Communication being a common one. Have you ever stopped to wonder where your communication struggles stem from and how you can resolve them? Caitlyn at NGNG Enterprise visited with Natsuyo Nobumoto Lipschutz, who is a renowned global leadership speaker ? and communications specialist, who shared how cross-cultural communication issues can affect every organization. Listen in as we learn more about Natsuyo’s Three A's and how these principles can improve how you and your team communicate. Natsuyo will also share her experience working with NGNG Enterprises on her brand new, beautiful ? website: https://btspeaking. net/natsuyolipschutz Check it out and help us celebrate her recent launch! You will get the chance to hear more about: ? Natsuyo’s journey which lead her to discover her passion ? The goals and dreams she has for herself ? What we can expect to see in the future YouTube Link: https://youtu. be/QlmydhcVOck Blog Article Link: Breaking Through Language & Cultural Barriers with Natsuyo Lipschutz https://ngngenterprises. com/breaking-through-language-cultural-barriers-with-natsuyo-lipschutz/ --- ### Center for SDG Global Education USA - Published: 2020-03-02 - Modified: 2020-03-02 - URL: https://natsuyolipschutz.us/sdg-global-education-usa/ - Categories: News - Tags: Natsuyo, NY, seminar Natsuyo will facilitate an hour workshop from 11am to 12pm. March 16th, 2020 @11am-12pm Inspired and guided by the outcome from the SDG Summit held at the UNGA74 Session and the mission of the CSW64 Session of the United Nations; and recalling the need to sustain the work of NGOs across the world, the Center for SDG Global Education USA and the CICA International University will organize an international education and training on Executive Certificate Education and Training for NGOs to run alongside the Commission on Status of Women64 CSW64 Session. The 2020 Executive Certificate and Training course is organized on the Theme “Management of Nonprofit Organizations as partners in Sustainable Development". Natsuyo will facilitate an hour workshop from 11am to 12pm. For more details and registration, please visit https://www. eventbrite. com/e/certificate-course-for-not-for-profit-organizations-tickets-89529875267. ---